Key Notes / Shortened Review:
* Location: Perfect location and I was very happy with the choice. Great for being centrally located.
* Room size: Rooms are extremely small, making it difficult for two people with luggage to comfortably fit. If traveling internationally with larger suitcases, this may not be the best option.
* Customer service: Staff were less than helpful. Assistance was often met with frustration, and communication was difficult despite my partner speaking Spanish. For a hotel in this location, it was surprising that English support was limited.
* Room issues: The TV did not work, and staff showed little urgency in resolving the issue.
* Overall: Great location and convenient for exploring, but the small rooms and customer service issues impacted the experience. Customer service rating: 4/10.