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City Hotel Leiden

3.0 star property
Hotel with restaurant, near Museum Boerhaave

Choose dates to view prices

In the heart of Leiden, City Hotel Leiden offers a tranquil retreat with a charming coffee shop and delightful restaurant. Take in the sights on the sun-kissed terrace, connect to WiFi, or catch up on news with free newspapers. Guests praise this hotel for its helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Similar properties

Miscellaneous
ibis budget Amsterdam Airport
Badhoevedorp
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very Good, 2,252 reviews
The price is $68
$86 total
includes taxes & fees
Jun 14 - Jun 15
ibis budget Amsterdam Airport
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About the neighborhood

Map
Lange Mare 43, Leiden, 2312 GP

What's nearby

  • Museum Boerhaave - 1 min walk - 0.2 km
  • Waag - 3 min walk - 0.3 km
  • Burcht - 6 min walk - 0.5 km
  • Hortus Botanicus - 9 min walk - 0.8 km
  • Leiden University - 11 min walk - 0.9 km

Getting around

  • Amsterdam Airport Schiphol (AMS) - 34 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 41 min drive
  • De Vink Station - 6 min drive
  • Leiden Central Station - 11 min walk
  • Leiden Lammenschans Station - 23 min walk

Restaurants

  • ‪The Grenare - ‬3 min walk
  • ‪Restaurant Scarlatti Leiden - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Eterij & Proeflokaal Het Stadsbrouwhuis - ‬3 min walk
  • ‪Toko Bu Dewi - ‬3 min walk

About this property

City Hotel Leiden

  • You'll be in a fantastic location at City Hotel Leiden, just a 5-minute walk from Museum Boerhaave and Stedelijk Museum de Lakenhal. You'll have free perks like WiFi and self parking. Also, Burcht and Naturalis Biodiversity Center are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Offsite parking within 2 mi (EUR 21 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Boat tours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.70 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14.00 per person

Parking

  • Parking is available nearby and costs EUR 21 per day (9843 ft away)

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Best Western City Hotel Leiden

Best Western City Leiden

City Hotel Leiden Hotel

City Hotel Leiden Leiden

City Hotel Leiden Hotel Leiden

Best Western City Hotel Leiden

Frequently asked questions

Are pets allowed at City Hotel Leiden?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Hotel Leiden?

Yes, there's free self parking.

What are the check-in and check-out times at City Hotel Leiden?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at City Hotel Leiden?

No, this hotel doesn't have a casino, but Holland Casino Scheveningen (21-min drive) is nearby.

What is there to do at City Hotel Leiden and nearby?

Have fun with nearby activities like cycling and boat tours.

Are there restaurants at or near City Hotel Leiden?

Yes, there's an onsite restaurant.

What's the area around City Hotel Leiden like?

City Hotel Leiden is in the heart of Leiden, a short 11-minute walk from Hortus Botanicus and 13 minutes' walk from Leiden University.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

8.2

Staff & service

6.6

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Breakfast

Reviews

Verified

10/10 Exceptional

The rooms were lovely and well-maintained. Excellent cleaning and hotel staff. From the night porter who let me in when I arrived late without calling in advance, the front desk staff who were always and offering coffee to the cleaning people who did a magnificent job cleaning the room every day perfectly it was lovely.
Stuart, 2-night trip
Verified

2/10 Poor

This place is a dump!
Dale, 3-night trip
Verified

10/10 Exceptional

The place was a little dingy but the location in Leiden was great. It is supposed to be closing at the first of May.
Barney, 5-night trip
Verified

8/10 Very good

The hotel is in a nice walkable area of the city, close to the shops and market. What I didn't like about the hotel was the breakfast available in the restaurant, it was too expensive for what it offers. Next time I'll eat out.
Shelley, 2-night trip
Verified

10/10 Exceptional

Everything you need from a hotel

Very well located hotel in the centre of Leiden. Hotel was quiet despite the central location. Staff were friendly and helpful. Room was a good size, clean and comfortable. It felt a little dated but that doesn't really matter unless you plan to spend a lot of time in the hotel. If you're looking for a convenient, well placed hotel for your trip to Leiden, I would definitely recommend the Best Western City Hotel.
Bethany, 2-night trip
Verified

2/10 Poor

Catastrophe

Horrible
Olivier, 2-night trip
Verified

2/10 Poor

viezig bed

Algehele staat van het hotel is matig/slecht met veel geluidsoverlast en lampjes die er wel staan maar waarvoor geen stopcontact is. Het meest vies was echter het het bed wat schoon leek maar erg onfris rook.
1-night trip
Verified

6/10 Good

Proper hotel maar kamer was heel erg koud. Geen verwarming en warme lucht airco werkte niet. Graag extra lakens voorzien voor koude winterdagen.
Lisa, 1-night trip
Verified

8/10 Very good

Ik vond het fijn dat het dicht bij het centrum was en niet al te duur.
Willemien, 1-night trip
Verified

2/10 Poor

Sämsta jag bott på

Hela hotellet stank starkt av mögel, överallt. I trapphus, korridorer, hiss och rum. Fuktfläckar i taket. Toaletten luktade urin trots att det var städat. Vi stannade en timme och därefter bytte vi hotell. Gick inte att stå ut med stanken. Allt kändes kallt och fuktigt. Det här stället förtjänar inte 3 stjärnor, snarare ingen stjärna alls. Mögel är en hälsofara.
Thomas, 2-night trip
Verified

8/10 Very good

hotel in centrum, je krijgt uitrijkaart voor parkeren aan Haagweg waar shuttle bus rijdt.
Verified

6/10 Good

Séjour correct. Pas d’air climatisé, il fallait ouvrir les fenêtres et il y a un bar avec terrasse au coun de la rue, c’est bruyant, il a fallu fermer des fenêtres, ce qui augmentait la chaleur dans la chambre.
Martin, 1-night trip
Verified

8/10 Very good

Great people, good hotel

The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with. The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
David, 2-night trip
Verified

4/10 Fair

Expected more from a Best Western.More like Bad and Ugly ,with no Good
Neil, 1-night trip
Verified

8/10 Very good

The staff was so accommodating, pleasant and we appreciated the extra service they provided us. Our train was delayed and we had to arrive past 11pm. The hotel front desk person waited for us to arrive and sign us in. The hotel was clean and functional and convenient. We would stay there again if ever in Leiden.
Colleen, 1-night trip
Verified

8/10 Very good

Die Lage ist super, direkt in der Innenstadt und nah zum Bahnhof. Das Zimmer war etwas in die Jahre gekommen. Leider war es schwer zu lüften, sodass es sehr warm war (Klimaanlage ging nicht) und der Geruch im Bad und im Hotel war unangenehm. Es hätte sauberer sein können. Die Große Fensterfront im Zimmer war sehr schön (schade, dass nur ein kleines Fenster geöffnet werden konnte) und es gab auch 2 Stühle und Tische. Leider fehlte ein Föhn.
Ulrike, 1-night trip
Verified

6/10 Good

Obekväma sängar dålig luft på rummet och blev bitna av något i sängen/rummet. Inga elkontakter i rummet. Personalen var supertrevliga
Angelica, 1-night trip
Verified

4/10 Fair

Geen parkeerplaats bij het hotel waardoor je lang aan het zoeken bent voor een plek. En dan mag je nog hopen dat het dichtbij is.
Damien, 1-night trip
Verified

8/10 Very good

Oud, goed gelegen, duur ontbijt
Maud, 2-night trip
Verified

8/10 Very good

OK hotel in Leiden but nothing special

Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
Craig, 3-night trip
Verified

6/10 Good

Good location + service; but worn out + poor wifi

Great service by staff but the hotel is very worn out. Wifi was so slow that I had to use cell phone to roam to download emails. Sink was clocked. Closet could not open/close easily. Breakfast was outsourced to an excellent place across the street but not open until 7:30am which is a little bit late for business purposes.
1-night trip
Verified

6/10 Good

Lampen waren zu dunkel.Bett war sehr weich
Henrike, 1-night trip
Verified

6/10 Good

Im Zimmer war alles mögliche kaputt: die Badewanne (aber das war uns vorher angekündigt worden, also kein Problem), die Heizung ging nicht, dann Lampen, Strom teilweise, der Seifenspender war abgebrochen und lag auf dem Boden. Dafür war ein Solarium Licht in der Dusche?! Wer braucht sowas. Außerdem viel zu gefährlich, das ohne Einweisung zu benutzen. Zimmer war ziemlich hellhörig und das Bett war steinhart. Alles in allem das Geld absolut nicht wert.
Isabele, 2-night trip
Verified

10/10 Exceptional

Very good location, close to centre. Friendly and helpful staff.
Patrick, 5-night trip
Verified

10/10 Exceptional

Prima centrale plek, goed hotel en toch rustig. Kamer was schoon en netjes. Badkamer was erg klein. Wastafel te klein, veel watergeknoei. Geen handdouche, alleen regendouche. Weinig ruimte voor spullen neerzetten.
Maria, 1-night trip