City Hotel Leiden

Property class: 3
Hotel with restaurant, near Museum Boerhaave

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You'll be in a fantastic location at City Hotel Leiden, just a 5-minute walk from Museum Boerhaave and Stedelijk Museum de Lakenhal. You'll have free perks like WiFi and self parking. Also, Burcht and Naturalis Biodiversity Center are just a 5-minute drive away.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • Non-smoking

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About the neighborhood

Map
Lange Mare 43, Leiden, 2312 GP

What's nearby

  • Museum Boerhaave - 1 min walk - 0.2 km
  • Waag - 3 min walk - 0.3 km
  • Burcht - 6 min walk - 0.5 km
  • Hortus Botanicus - 9 min walk - 0.8 km
  • Leiden University - 11 min walk - 0.9 km

Getting around

  • Amsterdam Airport Schiphol (AMS) - 34 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 41 min drive
  • De Vink Station - 6 min drive
  • Leiden Central Station - 11 min walk
  • Leiden Lammenschans Station - 23 min walk

Restaurants

  • ‪Eterij & Proeflokaal Het Stadsbrouwhuis - ‬3 min walk
  • ‪Dolly - ‬4 min walk
  • ‪The Grenare - ‬3 min walk
  • ‪Waag - ‬4 min walk
  • ‪Café "De Vergulde Kruik - ‬4 min walk

About this property

City Hotel Leiden

  • You'll be in a fantastic location at City Hotel Leiden, just a 5-minute walk from Museum Boerhaave and Stedelijk Museum de Lakenhal. You'll have free perks like WiFi and self parking. Also, Burcht and Naturalis Biodiversity Center are just a 5-minute drive away.

At a glance

Hotel size

    • 39 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Offsite parking within 2 mi (EUR 21 per day)

Other information

    • Smoke-free property

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Reviews

City Hotel Leiden Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

8.2

Staff & service

6.6

Property conditions & facilities

Popular mentions

Service staff
Location
Room
Breakfast

Reviews

Verified review

10/10 Exceptional

The rooms were lovely and well-maintained. Excellent cleaning and hotel staff. From the night porter who let me in when I arrived late without calling in advance, the front desk staff who were always and offering coffee to the cleaning people who did a magnificent job cleaning the room every day perfectly it was lovely.
Verified review

2/10 Poor

This place is a dump!
Verified review

10/10 Exceptional

The place was a little dingy but the location in Leiden was great. It is supposed to be closing at the first of May.
Verified review

8/10 Very good

The hotel is in a nice walkable area of the city, close to the shops and market. What I didn't like about the hotel was the breakfast available in the restaurant, it was too expensive for what it offers. Next time I'll eat out.
Verified review

10/10 Exceptional

Everything you need from a hotel

Very well located hotel in the centre of Leiden. Hotel was quiet despite the central location. Staff were friendly and helpful. Room was a good size, clean and comfortable. It felt a little dated but that doesn't really matter unless you plan to spend a lot of time in the hotel. If you're looking for a convenient, well placed hotel for your trip to Leiden, I would definitely recommend the Best Western City Hotel.
Verified review

2/10 Poor

Catastrophe

Horrible
Verified review

2/10 Poor

Bo någon annanstans.

Detta är det sämsta Best Western jag bott på. Det är mer ett vandrarhem än ett hotell. Det luktar källare. Det är slitet. Rummet var väldigt spartanskt möblerat och kallt - det var 16-17 grader och i badrummet ännu kallare. En kollega hade samma temperatur i sitt rum. Hårtorken blåste bara kall luft. Samma sak med hårtorken i kollegans rum, hon bad om en ny men den blåste också bara kall luft. Utbudet på frukosten var okej med bacon, äggröra, flera sorters bröd och pålägg m.m. men baconen och äggröran var inte längre varma kl. 08.30. Minibaguetten var inte ddagsfärsk, d.v.s. hård. En juice fanns, apelsin, som ibland var slut. Läget i Leidens gamla stad är bra, men hotellet är dåligt.
Verified review

2/10 Poor

viezig bed

Algehele staat van het hotel is matig/slecht met veel geluidsoverlast en lampjes die er wel staan maar waarvoor geen stopcontact is. Het meest vies was echter het het bed wat schoon leek maar erg onfris rook.
Verified review

6/10 Good

Proper hotel maar kamer was heel erg koud. Geen verwarming en warme lucht airco werkte niet. Graag extra lakens voorzien voor koude winterdagen.
Verified review

8/10 Very good

Ik vond het fijn dat het dicht bij het centrum was en niet al te duur.
Verified review

2/10 Poor

Sämsta jag bott på

Hela hotellet stank starkt av mögel, överallt. I trapphus, korridorer, hiss och rum. Fuktfläckar i taket. Toaletten luktade urin trots att det var städat. Vi stannade en timme och därefter bytte vi hotell. Gick inte att stå ut med stanken. Allt kändes kallt och fuktigt. Det här stället förtjänar inte 3 stjärnor, snarare ingen stjärna alls. Mögel är en hälsofara.
Verified review

8/10 Very good

hotel in centrum, je krijgt uitrijkaart voor parkeren aan Haagweg waar shuttle bus rijdt.
Verified review

6/10 Good

Séjour correct. Pas d’air climatisé, il fallait ouvrir les fenêtres et il y a un bar avec terrasse au coun de la rue, c’est bruyant, il a fallu fermer des fenêtres, ce qui augmentait la chaleur dans la chambre.
Verified review

8/10 Very good

Great people, good hotel

The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with. The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
Verified review

4/10 Fair

Expected more from a Best Western.More like Bad and Ugly ,with no Good
Verified review

8/10 Very good

The staff was so accommodating, pleasant and we appreciated the extra service they provided us. Our train was delayed and we had to arrive past 11pm. The hotel front desk person waited for us to arrive and sign us in. The hotel was clean and functional and convenient. We would stay there again if ever in Leiden.
Verified review

8/10 Very good

Die Lage ist super, direkt in der Innenstadt und nah zum Bahnhof. Das Zimmer war etwas in die Jahre gekommen. Leider war es schwer zu lüften, sodass es sehr warm war (Klimaanlage ging nicht) und der Geruch im Bad und im Hotel war unangenehm. Es hätte sauberer sein können. Die Große Fensterfront im Zimmer war sehr schön (schade, dass nur ein kleines Fenster geöffnet werden konnte) und es gab auch 2 Stühle und Tische. Leider fehlte ein Föhn.
Verified review

6/10 Good

Obekväma sängar dålig luft på rummet och blev bitna av något i sängen/rummet. Inga elkontakter i rummet. Personalen var supertrevliga
Verified review

4/10 Fair

Geen parkeerplaats bij het hotel waardoor je lang aan het zoeken bent voor een plek. En dan mag je nog hopen dat het dichtbij is.
Verified review

8/10 Very good

Oud, goed gelegen, duur ontbijt
Verified review

8/10 Very good

OK hotel in Leiden but nothing special

Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
Verified review

6/10 Good

Good location + service; but worn out + poor wifi

Great service by staff but the hotel is very worn out. Wifi was so slow that I had to use cell phone to roam to download emails. Sink was clocked. Closet could not open/close easily. Breakfast was outsourced to an excellent place across the street but not open until 7:30am which is a little bit late for business purposes.
Verified review

6/10 Good

Lampen waren zu dunkel.Bett war sehr weich
Verified review

6/10 Good

Im Zimmer war alles mögliche kaputt: die Badewanne (aber das war uns vorher angekündigt worden, also kein Problem), die Heizung ging nicht, dann Lampen, Strom teilweise, der Seifenspender war abgebrochen und lag auf dem Boden. Dafür war ein Solarium Licht in der Dusche?! Wer braucht sowas. Außerdem viel zu gefährlich, das ohne Einweisung zu benutzen. Zimmer war ziemlich hellhörig und das Bett war steinhart. Alles in allem das Geld absolut nicht wert.
Verified review

10/10 Exceptional

Very good location, close to centre. Friendly and helpful staff.