Enjoy your visit to Amman with a stay at Al - Amer Palace Hotel. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe.
Al Sarawat Restaurant مطعم السروات - 19 min walk
قهوتنا حكايتنا - 12 min walk
قهوة البدوية - 12 min walk
مطعم اصول الضيافة - 12 min walk
Jabri Restaurant مطعم جبري - 11 min walk
About this property
Al - Amer Palace Hotel
Enjoy your visit to Amman with a stay at Al - Amer Palace Hotel. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe.
At a glance
DONE
Hotel size
27 rooms
DONE
Arriving/Leaving
Check-in start time: 10:30 AM; Check-in end time: anytime
Check-out time is 1:00 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free secured onsite self parking
Free secured onsite valet parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Coffee shop
Free daily reception
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
Full-service spa
Lockers available
Accessibility
Elevator
Elevator door width (inches): 120
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
Balcony
Individually furnished and decorated
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Meal delivery service
Refrigerator
Freezer
Kitchen
Paper towels
More
Housekeeping on request
In-room safe
Mobile key entry
Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, spa s3. The spa is equipped with a sauna and a steam room. The spa is open select days.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, American Express, Diners Club, JCB International, Union Pay, Carte Blanche
Frequently asked questions
Are pets allowed at Al - Amer Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Al - Amer Palace Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Al - Amer Palace Hotel?
Check-in start time: 10:30 AM; Check-in end time: anytime. Check-out time is 1:00 PM.
What is there to do at Al - Amer Palace Hotel and nearby?
Al - Amer Palace Hotel has a spa.
Are there restaurants at or near Al - Amer Palace Hotel?
Yes, there's an onsite restaurant.
Does Al - Amer Palace Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator.
Does Al - Amer Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Al - Amer Palace Hotel like?
Al - Amer Palace Hotel puts you in Tla' Al-Ali, in the heart of Amman. Popular attractions include University of Jordan, which is 3 minutes away by car.
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Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
4.0
Amenities
4.0
Staff & service
3.4
Property conditions & facilities
Reviews
Verified
2/10 Poor
Oct 22, 2025
need clean service and some maintenance
Ihab
Ihab, 1-night trip
Verified
8/10 Very good
Oct 21, 2025
Good for very short stay.
Taif
Taif, 3-night trip
Verified
2/10 Poor
Oct 10, 2025
had one of the worst hotel experiences I’ve ever had here. I had a confirmed reservation made weeks in advance, and when I arrived, I was told my room had already been given to someone else. The staff tried to justify it by saying I should have arrived earlier, which makes absolutely no sense — a reservation means the room should be held for the guest who booked and paid, regardless of arrival time.
Instead of honoring my booking, they offered to move me to a “partner” hotel owned by the same person, claiming it was the same rate and quality. When I went to check it out, it turned out to be a completely different story — the hotel was dirty, cramped, and nowhere near the same standard. It felt like they were trying to pass off a lower-quality place as an equivalent option.
The staff there were unprofessional throughout my stay. The front desk clerk was rude, and on checkout day, he started banging on my door aggressively even after I told him to wait. When I checked my reservation, it clearly stated checkout was at 1 PM, but he insisted I had to leave by 12 PM because of “their policy.” When I showed him the listing, he just brushed it off and said they’d “change it,” with no apology or accountability.
To make things worse, the place felt unsafe. In the middle of the night, when I went outside to pick up my talabat order, there was no one at the front desk, the lobby door was wide open, and anyone could have just walked in.