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Balsam Mountain Inn

3.0 star property
Family-friendly hotel in Sylva with restaurant and bar/lounge

Choose dates to view prices

Enjoy your visit to Sylva with a stay at Balsam Mountain Inn. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Library
  • Water dispenser
  • Concierge services
  • Picnic area
  • Wedding services
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails
  • Playground

For families (6)

  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Elevator
  • Free self parking
  • Children's toys
The current price is $101
$114 total
includes taxes & fees
Mar 27 - Mar 28

Room options

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Step In Shower Pet Friendly

Individually decorated, free WiFi

Standard Step In Shower Pet Friendly

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Clawfoot Tub Pet Friendly

Individually decorated, free WiFi

Standard Clawfoot Tub Pet Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 2,883 reviews
The price is $97
$120 total
includes taxes & fees
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About the neighborhood

Map
68 7 Springs Dr, Sylva, NC, 28707

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 2 min drive - 2.0 km
  • Maggie Valley Festival Grounds - 22 min drive - 23.6 km
  • Cataloochee Ski Area - 31 min drive - 29.4 km
  • Harrahs Cherokee Casino - 32 min drive - 36.0 km
  • Great Smoky Mountains National Park - 36 min drive - 41.4 km

Getting around

  • Asheville Regional Airport (AVL) - 47 min drive
  • McGhee Tyson Airport (TYS) - 129 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min drive
  • ‪Taco Bell - ‬8 min drive
  • ‪Maggie's Galley - ‬9 min drive
  • ‪Papas & Beer - ‬8 min drive
  • ‪Beach Mountain Diner - ‬9 min drive

About this property

Balsam Mountain Inn

Enjoy your visit to Sylva with a stay at Balsam Mountain Inn. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekend mornings 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private picnics
  • Water dispenser

Traveling with children

  • Playground
  • Children's games
  • Toys
  • Art supplies
  • Children's books

What to do

  • Hiking/biking trails
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water tubing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Wedding services

Facilities

  • Picnic area
  • Library
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 37
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Home comfort

  • Heating
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Children's dinnerware
  • Highchair

More

  • Housekeeping on request (surcharge)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Spirit of The Inn - Onsite restaurant. Guests can enjoy drinks at the bar.
Spirit of The Inn Bar - This bar specializes in American cuisine. Open daily.
Coffee Shop - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 12 per day; may vary based on unit size

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Frequently asked questions

Are pets allowed at Balsam Mountain Inn?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Balsam Mountain Inn?

Yes, there's free self parking.

What are the check-in and check-out times at Balsam Mountain Inn?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Balsam Mountain Inn and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes hot springs, spelunking, and ecotours. Balsam Mountain Inn also has a picnic area.

Are there restaurants at or near Balsam Mountain Inn?

Yes, Spirit of The Inn offers American cuisine.

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Reviews

Balsam Mountain Inn Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Amenities

9.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, amazing, and great with a good variety of items. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

The staff was very friendly and helpful.
Deborah, 1-night trip
Verified

8/10 Very good

The room was clean and comfortable and the front desk clerks and all other staff were very friendly.
Tamara, 1-night trip
Verified

10/10 Exceptional

Classic old Hotel updated well. A gem in an area which predominates 2nd rate lodging. I will be back
Tim, 1-night trip
Verified

10/10 Exceptional

Clean rooms and great food
William, 2-night trip
Verified

10/10 Exceptional

Very friendly, excellent staff and breakfast!
Connie, 1-night trip
Verified

10/10 Exceptional

What an amazing place! I may come back in the summer too. The staff was helpful and genuine.
David, 1-night trip
Verified

10/10 Exceptional

Staff and room was perfect!
Justin, 1-night trip
Verified

10/10 Exceptional

Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Christian, 2-night trip
Verified

10/10 Exceptional

Great old hotel
Todd, 2-night trip
Verified

10/10 Exceptional

The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
Frank, 5-night trip
Verified

10/10 Exceptional

I absolutely loved this hidden gem! I wish I had known it was there sooner! So much better than staying in a hotel, I actually felt like I was staying in someone’s home.
Jaime, 1-night trip
Verified

10/10 Exceptional

Breakfast was delicious!
Edward, 2-night trip
Verified

8/10 Very good

Ok selection. Need id of ingred for folks w/allergies
Brian, 2-night trip
Verified

2/10 Poor

Did not use the bar or eat breakfast there.
David, 1-night trip
Verified

10/10 Exceptional

Historical stories of area and the Inn itself were interesting. Staff and fellow guest were nice. Comfortable beds and delicious breakfast. Will recommend to friends and family.
Enrique, 1-night trip
Verified

8/10 Very good

My only suggestion is that there needs to be a coffee urn in the lobby as well for guests also need an ice machine guests can access instead of depending on the bar to be open
Michael, 2-night trip
Verified

10/10 Exceptional

The restaurant wasn't open due to staffing, but the building was beautiful and the staff was very welcoming and friendly. The inn has wonderful character you don't find most hotels these days.
Rick, 1-night trip
Verified

10/10 Exceptional

Balsam Mountain Inn

The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late. The rooms were wonderful; it was like stepping back in time, but they had modern comforts. Breakfast was amazing! I am looking forward to returning for a longer stay
Janet, 1-night trip
Verified

10/10 Exceptional

This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
Angela, 1-night trip
Verified

10/10 Exceptional

After a crazy week of travel and stuff, we ended our vacation here. It was so laid back and quiet. We didn’t eat in their restaurant for supper because we wanted to try other local businesses, but the breakfast was amazing. This place is full of history and it's peaceful and pleasant.
Jennifer, 1-night trip
Verified

10/10 Exceptional

A most interesting old hotel with all its quirks (which are clearly identified in the check in notebook) and historic features. Staff were very helpful and friendly. One bit of advice - ask for room with no one above you, either living or restorng, if possible so you won't hear their footsteps night and day. As the brochure says, sounds carry in this all wood hotel. Definitely worth a visit!
Brian, 1-night trip
Verified

8/10 Very good

Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
almena, 2-night trip
Verified

10/10 Exceptional

Historical Charm

What a great stay at this historical inn! If you are looking for a relaxing place to stay this is it. It's quaint and charming. While there is no air conditioning, the fans were plenty to keep the room cool (mid August visit). It's the perfect spot to get away from the stress of everyday life.
Shana, 2-night trip
Verified

10/10 Exceptional

The experience was great, but due to the old building the room we stayed in has no amenities such as a refrigerator. It also didn’t have central air and heat. The radiator worked well though. We would go again.
Bradley, 3-night trip
Verified

8/10 Very good

Learning about the history of the place was interesting and it was so fun to feel we were stepping back in time. We loved the welcoming lobby, old wooden staircases and hallways, library with books and puzzles, big porches, and real working century old water fountain. And breakfast was amazing. The grits were spot on! So was the yogurt and toppings. Big selection, good service for coffee and food. Only ding was that hair dryers were advertised in rooms, and we didn’t realize ours was missing until the morning, and no one was working the desk or answering texts to help us retrieve one. We would definitely go back to explore nearby trails, just with a hair dryer packed next time. Love what you’ve done to keep it restored and running!!
Elizabeth, 1-night trip