Hard Rock Hotel Shenzhen combines luxury and excitement near Mission Hills Ecological Sports Park. Enjoy American cuisine at one of the 3 on-site restaurants, relax by the rooftop terrace or seasonal pool, and shop at designer stores. With free in-room WiFi, a gift shop, and multilingual staff always ready to assist.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Non-smoking
Bar
Ski facilities
Free parking
Pet friendly
Pool
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Rooftop terrace
Breakfast available
Free children's club
Ski storage
Ski passes
24-hour fitness center
Seasonal outdoor pool
Pool bar
Room service
Coffee shop/cafe
For families (6)
Free cribs/infant beds
Children's club (free)
Playground on site
Private bathroom
Separate bathtub and shower
Separate sitting area
The current price is $134
$134
$156 total
includes taxes & fees
Jun 22 - Jun 23
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Studio Twin Suite - Executive Lounge Access
Studio Twin Suite - Executive Lounge Access
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
77 sq m
City view
Sleeps 4
2 Twin Beds
View all photos for Superior King Room (Large Round Bathtub)
Superior King Room (Large Round Bathtub)
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
43 sq m
City view
Sleeps 3
1 King Bed
View all photos for Superior Twin Room
Superior Twin Room
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
43 sq m
City view
Sleeps 3
2 Twin Beds
View all photos for Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access
Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
43 sq m
City view
Sleeps 3
1 King Bed
View all photos for Rock Royalty Twin Room - Executive Lounge Access
Rock Royalty Twin Room - Executive Lounge Access
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
43 sq m
City view
Sleeps 3
2 Twin Beds
View all photos for Studio Gold King Suite - Executive Lounge Access
Studio Gold King Suite - Executive Lounge Access
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
88 sq m
Golf view
Sleeps 3
1 King Bed
View all photos for Studio King Suite - Executive Lounge Access
Studio King Suite - Executive Lounge Access
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
88 sq m
City view
Sleeps 3
1 King Bed
View all photos for Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access
Mission Hills Ecological Sports Park - 8 min walk - 0.7 km
Dafen Oil-Painting Village - 17 min drive - 19.8 km
Huaqiangbei - 21 min drive - 27.0 km
Shenzhen Safari Park - 23 min drive - 26.8 km
Luohu Port - 26 min drive - 29.2 km
Getting around
Shenzhen Intl. Airport (SZX) - 45 min drive
Hong Kong International Airport (HKG) - 86 min drive
Pinghu Railway Station - 10 min drive
Sungang Railway Station - 17 min drive
Shenzhen Station - 20 min drive
Mission Hills Station - 7 min walk
Songyuanxia Station - 9 min walk
Niuhu Station - 18 min walk
Restaurants
星巴克 - 7 min walk
上岛咖啡 - 14 min walk
深圳赛维纳新翼酒店 - 6 min walk
尚峰塑胶有限公司 - 10 min walk
大堂吧 - 4 min walk
About this property
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen features a rooftop terrace and a free kids' club. You can splash around at the seasonal outdoor pool, visit one of the 3 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. A poolside bar, a 24-hour fitness center, and a terrace are other highlights at this luxurious hotel. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: Mission Hills Station is 7 minutes and Songyuanxia Station is 9 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
More about this property
VISIBILITY
At a glance
Hotel size
258 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets allowed (2 total, up to 40 lbs per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Height restrictions apply for onsite parking
Onsite garage
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service
Traveling with children
Free children's club
Playground
Bed rails
Lifeguard on site
What to do
Ski passes
Concerts/live shows
Shopping
Pool table
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Ski area nearby
Ice skating nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (21528 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Ski storage
Romance packages
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Adjacent to a golf course
Seasonal outdoor pool
Designer stores on site
Arcade/game room
Comprehensive food waste policy
Comprehensive recycling policy
Reusable cups only
Reusable tableware only
Banquet hall
Art Deco architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Smooth flooring in public areas
Thin carpet in room
Tile flooring in room
Hardwood flooring in room
ROOM
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Meal delivery service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Access via exterior corridors
Recycling
STAR_OUTLINE
Special features
Dining
Hard Rock Cafe - This karaoke bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Sessions - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.
Rhythm Kitchen - This theme restaurant specializes in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: CNY 500.0 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 100 for adults and CNY 60 for children
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CNY 380 per pet, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
The seasonal pool is open from April to December
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen
HELP_OUTLINE
Frequently asked questions
Does Hard Rock Hotel Shenzhen offer free cancellation for a full refund?
Yes, Hard Rock Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Shenzhen?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hard Rock Hotel Shenzhen?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of CNY 380 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hard Rock Hotel Shenzhen and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and an arcade.
Are there restaurants at or near Hard Rock Hotel Shenzhen?
Yes, there are 3 onsite restaurants, featuring alfresco dining and American cuisine.
Does Hard Rock Hotel Shenzhen have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hard Rock Hotel Shenzhen like?
Hard Rock Hotel Shenzhen is a short 7-minute walk from Mission Hills Station and 6 minutes' walk from Mission Hills Ecological Sports Park.
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Hard Rock Hotel Shenzhen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Shopping malls
Breakfast
Reviews
10/10
Good location clean and good breakfast
Fadi
3-night trip
8/10
close to the MH mall, convenience location
Verified traveler
3-night trip
10/10
Very cool hotel, lots of interesting features
David
1-night trip
10/10
The room was clean and spacious. The hotel was just a few steps from the subway. Hard Rock Cafe is superd!
Verified traveler
1-night trip
10/10
Excellent hotel, great service and location
Fadi
2-night trip
10/10
Convenient location
Ka Chai Eric
3-night trip
10/10
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Hoi Yee
2-night trip
10/10
The bath room is excellent and the music in the room is unbeatable
Ting Pong
1-night trip
10/10
Amazing stay, good service, really clean
Guillaume
6-night trip
8/10
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
keng
1-night trip
10/10
My childen like this Hotel.
Kai Yin
2-night trip
10/10
Staff are very nice! Close to MH Mall!
Tsz Yan
1-night trip
10/10
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Zachary
1-night trip
10/10
Hotel is clean. And the service is good !
Lung Sang
1-night trip
10/10
Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel:
---
**Subject:** Thank You for an Amazing Stay!
Dear [Hotel Manager/Staff],
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable.
The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference!
As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests.
Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family.
Thomas
10-night trip
6/10
Expected more from Hard Rock
I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.
Seyed hamed
3-night trip
10/10
It's nice experience, will definitely come again!
Siu Jun
1-night trip
10/10
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Verified traveler
5-night trip
10/10
The staff are very helpful. The decoration are unique and cool.
Yuk Ying
1-night trip
8/10
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Raymond
1-night trip
10/10
Excellent
Ka yee
1-night trip
10/10
Good
Wu Nga
1-night trip
10/10
Good experience.
On Fai
1-night trip
10/10
Beautiful and big room , clean bathroom and nice people .
Comparing with other 5 star hotels , I think the quality of the breakfast can be improved .
wei
1-night trip
8/10
There are lots of kids activities nearby, but the clearness is fair.