The Manor Hotel

Property class: 4
Family-friendly hotel in Kigali with 3 restaurants and spa

Choose dates to view prices

Located just 4.3 mi (6.9 km) from the airport, The Manor Hotel offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, body wraps, or facials, and Shere Sardar, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an outdoor pool, and a nightclub.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The current price is $86
$104 total
includes taxes & fees
Nov 14 - Nov 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Single Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Double Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Double Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds OR 2 Twin Beds

Deluxe Triple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room

  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
KG 552 Street, Kigali, Kigali

What's nearby

  • Kigali Golf Club - 5 min walk - 0.5 km
  • Ivuka Arts Kigali - 2 min drive - 1.5 km
  • Inema Art Center - 3 min drive - 1.9 km
  • Kigali Convention Centre - 4 min drive - 3.4 km
  • Kigali Genocide Memorial Centre - 9 min drive - 6.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mukati Na Butta - ‬4 min drive
  • ‪Annapoorna Restaurant - ‬3 min drive
  • ‪Java House - ‬5 min drive
  • ‪Golden Coffee - ‬7 min walk
  • ‪Sakae - ‬20 min walk

About this property

The Manor Hotel

  • Located just 4.3 mi (6.9 km) from the airport, The Manor Hotel offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, body wraps, or facials, and Shere Sardar, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an outdoor pool, and a nightclub.

At a glance

CHECK-IN
1:00pm
CHECK-OUT
11:00am

Hotel size

    • 23 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

The Manor Hotel Reviews

7.2

Good

7.8

Cleanliness

7.8

Location

8.0

Staff & service

6.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The staff makes the experience here. They are very nice and eager to make your experience better. We had a great stay and the restaurants on the property had delicious food and drinks.
Verified review

6/10 Good

View of the golf course. Large shower/bath/toilet, verandah. Swimming pool, outside seating areas.
Verified review

6/10 Good

The property is in a quiet location not far from town. Down side is dated furniture and outlook. Requires uplift and cleaning, Perhaps was a 4 start years back wouldn't rate it as such now may be 2. Adequate and friendly staff, though sometimes language barrier.
Verified review

4/10 Fair

Nice people working there. We asked for a extra mattees because the bed were hard, it never showed up.
Verified review

10/10 Exceptional

great service
Verified review

8/10 Very good

The staff were very receptive. The facility is relatively clean. However my room wasn't prepared despite a one week reservation. Until I arrived, checked in before some basic stuff were provided. The breakfast wasn't really professionally done.
Verified review

6/10 Good

The place has great potential. A few things can be improved to make it better. The breakfast is basic, there is less things to eat each day. The food at restaurants is overcharged based on what you can find at nearby and better restaurants. Room are comfortable but amenities in room is lacking.. eg: there was only 2 hangers. Sanitary equipment is very old and outdated in bathrooms etc. The few improvements can give the place a better reputation and attract more customers.
Verified review

2/10 Poor

.
Verified review

6/10 Good

Noise and owner using hotel for other business, like swimming lessons for kids.
Verified review

8/10 Very good

NA
Verified review

4/10 Fair

Disappointing non-stay

Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Verified review

8/10 Very good

Nice place

Great value for business stays.
Verified review

8/10 Very good

Friendly staff butt worn down

Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Verified review

10/10 Exceptional

hotell jag gärna rek till andra

Mycket gästvänligt hotell i ett lugnt läge i Kigali. Personalen har verkligen det lilla extra för sina gäster. Rummen med balkong är superfina! Rek gärna detta till andra.
Verified review

10/10 Exceptional

rek detta hotel i Kigali

Fantastisk hotel med hög service. Bra läge i Kigali - lugnt. Personalen gör hela tiden det lilla extra. Kan varmt rek hotellet
Verified review

10/10 Exceptional

The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Verified review

8/10 Very good

Nice area with pool and Manu restaurants A little noisy with a lot of music A bonfire with a lot of smell and the elevator not working But a pleasant stay in general
Verified review

2/10 Poor

I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
Verified review

6/10 Good

Great service friendly staff needs s makeover

The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Verified review

8/10 Very good

Nice Hotel

It was comfortable
Verified review

8/10 Very good

Very friendly and well mannered staff. Keep up the good work !
Verified review

6/10 Good

Lite nyttig information!

Vi hade bokat taxi från hotellet, som skulle hämta oss från flygplatsen! Det kom ingen taxi, och när vi ringde hotellet, enligt personal fanns ingen taxibokning! Lita inte på va personalen säger, ta reda på fakta själv, tex att det va lång till busshållsplats, nej, 20-30 minuters promenad. Hotellet vill att man åker taxi till stan, kostar 20$, lokalbussarna kostar 600 Rwanda frc/person! Personal som jobbar i restaurangen, är otroligt vänliga/hjälpsamma! Maten är god, men dyr. Ät på lokala restauranger! Billigt och gott!
Verified review

8/10 Very good

good bones, good staff, bathroom updates suggested

This hotel is tucked away in a quiet residential area. It was ideal for adjusting to the time change. It does require taxis to head to any points of interest. The food was good, and the staff was very kind and helpful. Our room needed updating (particularly the bathroom) but was very spacious and we had a beautiful view of the Rwandan hills.
Verified review

10/10 Exceptional

staff was great! beautiful view of the city. I would highly recommend this hotel.
Verified review

6/10 Good

Very friendly staff. Rooms old fashioned. Nice city view from the balcony.