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Familotel Kaiserhof

4.0 star property
Ski-in/ski-out hotel with free ski shuttle, near Sonnalmlift

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Nestled near Sonnalm Ski Lift, Familotel Kaiserhof offers an upscale retreat. Enjoy the scenic views from the garden or on the sun loungers by either pool. Relax with a massage at Kaiseralm spa, then savor a meal at one of two on-site restaurants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free ski shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden

Why we love this property

Nature's playground
Nestled in rural mountains, this hotel offers thrilling horseback adventures. Its scenic terrace connects guests to the untamed natural surroundings.
Poolside perfection
This hotel features a refreshing outdoor pool, a cozy indoor pool, and a children's pool. Pool loungers and a waterslide enhance the aquatic fun.
Spa escape in mountains
The spa offers daily facials and massages. A sauna, steam room, and Turkish bath complete this mountain hotel's wellness haven.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes

Family Suite, 1 Bedroom, Balcony

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View | Balcony view

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is $177
$201 total
includes taxes & fees
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About the neighborhood

Map
Nr 78, Berwang, Tirol, 6622

What's nearby

  • Sun-Jet - 6 min walk - 0.6 km
  • Sonnalmlift - 6 min walk - 0.6 km
  • Sonnalm Ski Lift - 6 min walk - 0.6 km
  • Mooslift - 9 min walk - 0.8 km
  • Tanellerkarlift - 14 min walk - 1.2 km

Getting around

  • Kranebitten Airport (INN) - 91 min drive
  • Berwang Bichlbach Station - 6 min drive
  • Lähn Station - 10 min drive
  • Bichlbach Almkopfbahn Station - 10 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪SonnAlpin - ‬4 min walk
  • ‪McDonald's - ‬14 min drive
  • ‪H2sepp - ‬2 min walk
  • Grubighütte 2050m
  • ‪Das View - ‬15 min walk

About this property

Familotel Kaiserhof

  • Familotel Kaiserhof allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Sonnalmlift. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this all-inclusive hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Food and water bowls available
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave

Traveling with children

  • Children's pool
  • Waterslide
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Horse riding/rentals
  • Ice skating
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Parasailing nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes
  • Children's robes

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Twin sofa bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom (not in room)
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Familotel Kaiserhof Hotel Berwang

Familien Kinderhotel Kaiserhof Berwang

Familien Kinderhotel Kaiserhof Hotel

Familien Kinderhotel Kaiserhof Hotel Berwang

Familotel Kaiserhof Hotel

Familotel Kaiserhof Berwang

Familotel Kaiserhof Hotel

Familotel Kaiserhof Berwang

Familotel Kaiserhof Hotel Berwang

Frequently asked questions

Does Familotel Kaiserhof offer free cancellation for a full refund?

Yes, Familotel Kaiserhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Familotel Kaiserhof?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Familotel Kaiserhof?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by Familotel Kaiserhof?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Familotel Kaiserhof?

Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of EUR 50 (subject to availability).

What is there to do at Familotel Kaiserhof and nearby?

During the winter, enjoy onsite recreation like skiing and ice skating and return when the snow melts for horseback riding. Additional recreation nearby includes game viewing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Familotel Kaiserhof also has a seasonal outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Familotel Kaiserhof?

Yes, there are 2 onsite restaurants.

Does Familotel Kaiserhof have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Familotel Kaiserhof like?

Familotel Kaiserhof is a short 6-minute walk from Sun-Jet and 8 minutes' walk from Tanellerkarlift.

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Reviews

Reviews

9.0

Wonderful

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Beautiful stay

Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families. I would stay here again.
1-night trip
Verified

8/10 Very good

Kurzurlaub mit Enkel

Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.
Verified

8/10 Very good

Super hotel En mooi centraal gelegen

Kind vriendelijk maar voor ouderen niet storend Goede wellnes voorzieningen
Verified

10/10 Exceptional

Hub nach Neuschwanstein

Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis. Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge. Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen. Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller. Nun, wir können das Hotel jedem empfehlen.
Verified

8/10 Very good

prima hotel voor gezinnen met jonge kinderen

Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.
Verified

10/10 Exceptional

familienfreundliches Hotel mit Niveau

Sehr gut geführtes 4*-Hotel, das den Spagat zwischen Kinderhotel und Wellness-Hotel meistert.
Verified

6/10 Good

In die Jahre gekommenes 4 Sterne Hotel.

Frühstück und Abendessen waren sehr ansprechend.Das Hotelpersonal war auch sehr nett. Doch für ein 4 Sterne Haus fehlte was. Die Sauerkeit lies sehr zu Wünschen übrig. 1 Tag gar kein Zimmerservice. Ein benutzes Glas stand den ganzen Aufenthalt im Zimmer. Der Clou war :" nicht 1 Blatt Toilettenpapier war im Bad." So was darf in einem 4 Sterne Hotel nicht passieren.
Verified

10/10 Exceptional

Verified

10/10 Exceptional