Hotel Cristallo

Property class: 3
Mountain hotel with spa, near Dolomites

Choose dates to view prices

When you stay at Hotel Cristallo, you'll be within a 15-minute drive of Dolomites and QC Terme Dolomiti. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other highlights include an indoor pool, a sauna, and a steam room.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room

A hotel room with a wooden wall, a bed with white bedding, a desk with a lamp, and a red heart-patterned pillow.

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room

A modern bedroom with a wooden headboard, a large bed with multiple pillows, a bedside table, and a TV mounted on the wall.

Classic Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

A hotel room with two beds, a wooden headboard, a flat-screen TV, a desk with a lamp, and a red carpet.

Family Room

  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Via Dolomiti 24, Canazei, TN, 38032

What's nearby

  • Dolomites - 1 min walk - 0.0 km
  • Dolaondes Canazei - 6 min walk - 0.6 km
  • Canazei - Pecol Ski Lift - 13 min walk - 1.1 km
  • Duron Valley - 2 min drive - 1.8 km
  • 141 Campitello- Col Rodella Cable Car - 4 min drive - 2.2 km

Getting around

  • Bolzano Airport (BZO) - 98 min drive
  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 49 min drive
  • Chiusa/Klausen Station - 52 min drive
  • Renon Campodazzo-Atzwang Station - 54 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Kaiserstube - ‬3 min walk
  • ‪La Cantinetta 2.0 - ‬10 min walk
  • ‪Wurstelstand Pippotto - ‬5 min walk
  • ‪Osteria Heidi - ‬2 min drive
  • ‪L'Ostaria da Besic - ‬5 min walk

About this property

Hotel Cristallo

  • When you stay at Hotel Cristallo, you'll be within a 15-minute drive of Dolomites and QC Terme Dolomiti. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other highlights include an indoor pool, a sauna, and a steam room.

At a glance

Hotel size

    • 50 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Express check-in/out available
    • Check-out time is 10:00 AM

Special check-in instructions

    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 10 per day)

Transfers

    • Airport shuttle (available on request)*
    • Train station pick-up

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

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Reviews

Hotel Cristallo Reviews

7.6

Good

8.4

Cleanliness

9.0

Location

7.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Zimmer,Service,Hotelpersonal alles ok.Dampfbad top
Verified review

8/10 Very good

Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Verified review

8/10 Very good

Posizione perfetta a 2 passi dal centeo

Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
Verified review

8/10 Very good

Bon hôtel au milieu des Dolomites

Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.
Verified review

8/10 Very good

שהיה נוחה וטובה בקריסטלו

אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.
Verified review

8/10 Very good

Sehr empfehlenswertes Hotel im Fassatal

Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.
Verified review

4/10 Fair

Deluso.

Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.
Verified review

10/10 Exceptional

Beautiful hotel, beautiful town

We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.
Verified review

10/10 Exceptional

Servizio eccellente

Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.
Verified review

4/10 Fair

Personell - not service minded

Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.
Verified review

6/10 Good

the owner is an un pleasent man.

great potential . i will not come back because of the owner and his bad attittude.
Verified review

6/10 Good

I didn't see any great service!

Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.
Verified review

6/10 Good

Hotel cristallo Canazei

Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.
Verified review

8/10 Very good

Mat

Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.
Verified review

10/10 Exceptional

Great hotel

Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!
Verified review

8/10 Very good

Hotel Cristallo CANAZEI

logisticamente ok
Verified review

8/10 Very good

position idéale

Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)
Verified review

8/10 Very good

Verified review

6/10 Good