DO NOT STAY HERE — TERRIBLE EXPERIENCE
I would give this property ZERO STARS if I could.
Check-in was supposed to be at 3:00 PM. I arrived at exactly 3:00 PM, but the previous guests were still in the room. The room had not been cleaned and was a complete mess. The photos I uploaded were taken when I arrived, and the time they were taken is visible in the photos.
I immediately called the number on my reservation. I was told to wait while someone was sent to clean the room. Considering the condition of the room, it looked like it could take another couple of hours before it would be ready.
I was staying for ONLY ONE NIGHT, so being expected to wait until potentially 5:00 PM for a room that should have been available at 3:00 PM was completely unacceptable.
When I explained that this was unacceptable, the man I spoke with became extremely rude and disrespectful. Instead of apologizing or trying to resolve the problem, he told me that I could either accept the situation, leave, or find another hotel.
Unfortunately, because I was already there and needed somewhere to stay that night, I ended up staying.
The following morning, the experience became even worse. At approximately 10:30 AM, someone from the property OPENED THE DOOR AND ENTERED MY ROOM WITHOUT EVEN KNOCKING, apparently regarding checkout. There was no knock or warning before entering an occupied guest room. This was a serious lack of privacy and completely unacceptable.
I travel frequently and have stayed at man