Tollgate Hotel & Leisure, Ripon Road, Stoke-on-Trent, England, ST3 3BS
What's nearby
Longton Park - 10 min walk - 0.9 km
Trentham Gardens - 10 min drive - 4.0 km
Trentham Monkey Forest - 11 min drive - 9.0 km
Waterworld - 16 min drive - 10.1 km
Alton Towers - 38 min drive - 29.0 km
Getting around
Manchester Airport (MAN) - 59 min drive
Birmingham Airport (BHX) - 74 min drive
Longton Station - 7 min drive
Blythe Bridge Station - 13 min drive
Stoke-On-Trent Station - 15 min drive
Restaurants
Hem Heath - 17 min walk
Toby Carvery - 3 min drive
Bod - 3 min drive
The Coffee House - 4 min drive
Costa's Catch of the Day - 19 min walk
About this property
Tollgate Hotel
Enjoy your visit to Stoke-on-Trent with a stay at Tollgate Hotel. Guests will have free perks like WiFi and self parking.
At a glance
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Hotel size
24 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
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Other information
Designated smoking areas (fines apply)
Property amenities
Working away
Meeting room
Services
24-hour front desk
Concierge services
Hair salon
Luggage storage
Facilities
Reception hall
Accessibility
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Housekeeping on request
Fees & policies
Optional extras
Late check-in between 11:30 PM and 4:00 AM can be arranged for an extra charge of GBP 10
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Are pets allowed at Tollgate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Tollgate Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Tollgate Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 10:00 AM.
What's the area around Tollgate Hotel like?
Tollgate Hotel is located a short 11-minute walk from Longton Park.
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Reviews
Tollgate Hotel Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
4.8
Amenities
7.4
Staff & service
5.6
Property conditions & facilities
Reviews
Verified
6/10 Good
Feb 5, 2026
Great low price. The rooms are dated and in need of renovation, but they are clean
John
John, 1-night trip
Verified
8/10 Very good
Oct 27, 2025
Handy for my needs, lovely comfy bed, very pleasant staff
Ben
Ben, 1-night trip
Verified
6/10 Good
Jun 21, 2025
The location was c
Joanne
Joanne, 1-night trip
Verified
8/10 Very good
Jan 14, 2026
This is a budget hotel and extremely good value for the low price I paid. Some very good points... Room fairly spacious, warm radiator, lots of hot water, safe place to park the car, pretty central as just off the M6, unlimited supply of coffee tea milk and sugar, easy to operate small TV adequate size for the room, bed very comfortable . The staff were very helpful and efficient.
Negative points are few but relate to bathroom in particular. Needed a good clean in some areas and older fittings were a bit 'creaky' but nothing a touch of WD 40 wouldn't put right. Perhaps newer tiling and regrouting in the shower but plenty of hot water any time. As I was pleased overall with my stay, I mentioned these points to receptionist as I checked out so that they might be rectified to prevent other guests downgrading the whole experience because of a few faults. People can be mean. I would recommend this hotel on being a great price for good facilities.
Jean
Jean, 3-night trip
Verified
2/10 Poor
Oct 17, 2025
You get what you pay for
Never returning. Window catch screws hanging out. Mould in 3 places in bathroom. Dirt in bottom of wardrobe.
When I checked in guy was talking to someone through ear buds. Slapped a card machine in my face no how much I was to pay.
2 big flats across the road were broken into.
Food down the road by Aldi very nice.
Deborah
Deborah, 2-night trip
Verified
8/10 Very good
Nov 10, 2025
Real easy freindly check in. Rooms are clean and adequately appointed. It was a spacious double room, with generous size bathroom with bath tub. Its nice to have iron, ironing board, trouser press, hairdryer and fan. Unfortunately the pillows are a bit inadequate. Provided with 3 very flat, very warn pillows for a double room for two people. We put up with this as it'd been a long day and couldn't be bothered to go to reception. Im sure they would have sorted thisbout if we'd asked. Also the shower (which mixer looks to have been recently replaced) was very temperamental. Basically a lot of fiddling to get a usable temperature, the finest adjustment being either very cold or scolding hot. Overall for a 2 star hotel at the price we paid a reasonable stay and somewhere we would stay again for affordable hassle free accommodation.
John
John, 1-night trip
Verified
4/10 Fair
Apr 2, 2026
Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk.
Ashley
Ashley, 1-night trip
Verified
8/10 Very good
Oct 28, 2025
If you're looking for a standard, inexpensive room so that you can explore then this is the place!
Elijah
Elijah, 2-night trip
Verified
8/10 Very good
Oct 31, 2025
Spotless and good reception.
Stephen
Stephen, 2-night trip
Verified
6/10 Good
Jan 18, 2026
Yes
Kerry
Kerry, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
10/10
Ayesha
Ayesha, 1-night trip
Verified
2/10 Poor
Feb 8, 2026
No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired .
All furniture tired and old.
Tv we’re old and small.coat hangers missing and damaged.
Very noisy residents made it hard to sleep
Russell
Russell, 2-night trip
Verified
4/10 Fair
Nov 15, 2025
n/a
Gary
Gary, 2-night trip
Verified
2/10 Poor
Nov 16, 2025
Had I read the reviews I would have stayed away from this place.
It's very out dated, and not very pleasant. From the unclean rooms and very out dated decor. To the residents who must live in the other hotel room full time. This place definitely is the worst hotel I have stayed in.
Luckily for us it was just a quick sleep stop but now wish I carried on driving home the extra 3 hours. Also they don't have a bar and restaurant so do no expect food and drink to make you stay that bit less horrendous.
Barry
Barry, 1-night trip
Verified
6/10 Good
Oct 16, 2025
Could have been better
Black mould around the bath. Inadequate heating, the radiators didn’t switch on and made the room quite cold. My room tv arial was broken, however the receptionist was very helpful and sourced me another arial cable from another room.
Jan
Jan, 1-night trip
Verified
4/10 Fair
Aug 11, 2025
Bathroom had mould over the ceiling it was disgusting. Broken plug sockets. I paid £90 for 1 night and it truly was disgusting.
Gary
Gary, 1-night trip
Verified
2/10 Poor
Sep 23, 2025
The building is run down the hotel had semi permanent residents who looked like they were waiting for interviews with the government for residency in this country also families who must be waiting for social housing cars were being repaired on the carpark area kids running riot it seems more like a block of unloved flats. We didn't get out of the car couldn't see any signs for reception my partner was completely disheartened by the sight before her and was adamant that she would not stay there we had to find another hotel very disappointed by tollgate hotel in stoke why are Expedia are advertising this place....not happy at all!!!
Terry
Terry, 1-night trip
Verified
6/10 Good
Jun 11, 2025
The property needs a serious overhaul looking very dated in decoration.
Old wall paper on the walls with marking on the paper , carpets need a refresh , small tv which needs to be replaced with a new tv on the wall.
Bathroom shower worked but needs a new shower as i couldnt properly turn the shower off after use.
Minamul tea facilities in room.
Veru poor standard of accommodation but it was quite cheap hotel .
Think i will book a different hotel next time
Alan
Alan, 1-night trip
Verified
4/10 Fair
Jun 15, 2025
This used to be a nice place to stay, however now its nothing but a lodging for immigrants and single mothers with kids that need housing. Kids running around until approximately 02.00 so if you want a good nights sleep then forget it. Hotel rooms need a good clean and overhaul. No lock on bathroom door so left to swing in the breeze. No window stay on the bathroom window so had to prop open with a shower gell. Toilet seat and lid very loose and sliding plus toilet roll holder fell out of the wall when unravelling toilet roll.Room itself had greasy headmarks on the opening windows, stains running down the wall that haven't been wiped away and above the headboard was a dirty wall where people have sat up on the bed with dirty or greasy hair. Door to room had wooden panels with at least 3 having cracks in them upto about 5 mil wide.
There used to be a bar..... no longer there and no breakfast offered as the restaurant has been closed down.
Had it not been the night before fathers day and letting my Dad down we would of quite happily drove the 120 miles back home. There were no rooms available in any other local hotels including Premier, Travelodge and Holiday inns so all in all not a good experience..... These conditions may be ok for people needing social housing funded by the tax payer but not paying guests stuck in the odd room between these people living there