In the heart of Sofia City Center, Crystal Palace Boutique Hotel offers an upscale retreat. Relax in the sauna or steam room, and rejuvenate with a body wrap or aromatherapy treatment. With a 24-hour gym, on-site restaurant, and free in-room WiFi for all guests.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Airport transfer
Parking available
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Sauna
Steam room
Self parking
Room service
Spa services
Massage/treatment rooms
2 meeting rooms
Meeting rooms
Feel at home (6)
Children stay free
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
Elevator
Minibar
The current price is $149
$149
$165 total
includes taxes & fees
Jun 6 - Jun 7
Why we love this property
Business meets pleasure
Located in the city center and business district, the hotel offers meeting rooms and in-room desks. Spa services and a bar await after work.
Delectable dining options
A restaurant serves enticing cuisine while the hotel bar offers relaxing refreshments. A delicious buffet breakfast starts each morning right.
Spa sanctuary
Hotel features spa rooms with aromatherapy, body scrubs, and massage services. A sauna, steam room, and 24-hour gym enhance the wellness journey.
Cyril and Methodius National Library of Bulgaria - 2 min walk - 0.2 km
Bulgarian Parliament - 3 min walk - 0.3 km
Alexander Nevski Cathedral - 5 min walk - 0.5 km
Ivan Vazov National Theatre - 12 min walk - 1.0 km
Getting around
Sofia Airport (SOF) - 17 min drive
Sofia Central Station - 15 min drive
Sofia Sever Station - 17 min drive
Serdika Station - 19 min walk
Lavov Most Station - 26 min walk
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Бирен бар Тони / Beer bar Tony - 2 min walk
Вкусното Кебапче - 4 min walk
Щастливеца София Сан Стефано - Shtastlivetsa Sofia San Stefano - 5 min walk
Фабрика ДЪГА 2.0 - 4 min walk
Bar De Rouge - 1 min walk
About this property
Crystal Palace Boutique Hotel
Located in the entertainment district, Crystal Palace Boutique Hotel is a great choice for a stay in Sofia. Guests can indulge in massages, body wraps, or facials, and Crystal Palace serves lunch and dinner. A bar/lounge, a 24-hour fitness center, and a sauna are other highlights.
At a glance
DONE
Hotel size
63 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (EUR 20 per day)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up available 24 hours*
DONE
Offsite
Shopping center shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
2 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
24-hour fitness center
Spa services
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Accessible airport shuttle
Accessible train station shuttle
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Crystal Palace - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.28 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Airport shuttle service is offered for an extra charge of EUR 45 per person (one-way)
Train station pick-up service is offered for an extra charge
Shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
Fitness facilities
Sauna
Children & extra beds
Rollaway beds are available for EUR 30 per day
Parking
Self parking costs EUR 20 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crystal Palace Boutique
Crystal Palace Boutique Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Sofia
Crystal Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel Sofia
Frequently asked questions
Does Crystal Palace Boutique Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Palace Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Palace Boutique Hotel?
Yes. Self parking costs EUR 20 per day. Parking spots may be limited.
Is airport shuttle service offered by Crystal Palace Boutique Hotel?
Yes, an airport shuttle is available. The charge is EUR 45 per person one-way.
What are the check-in and check-out times at Crystal Palace Boutique Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Crystal Palace Boutique Hotel and nearby?
Crystal Palace Boutique Hotel has a 24-hour fitness center and a sauna.
Are there restaurants at or near Crystal Palace Boutique Hotel?
Yes, there's an onsite restaurant, Crystal Palace.
What's the area around Crystal Palace Boutique Hotel like?
Crystal Palace Boutique Hotel is in Sofia City Center, a short 2-minute walk from Sofia University and 4 minutes' walk from Cyril and Methodius National Library of Bulgaria.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.0
Staff & service
9.0
Property conditions & facilities
Popular mentions
Location
Room
Bathroom
Service staff
Reviews
Verified
10/10 Exceptional
Feb 13, 2026
lovely hotel with very friendly staff. great location in a beautiful city
Katarizyna
Katarizyna, 6-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Great location and very comfortable rooms
Patricia
Patricia, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2025
Great location and lovely staff.
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Old classic hotel with excellent location, friendly staff.
Theodor
Theodor, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff
Tsvetelina
Tsvetelina, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
Jul 1, 2025
Old classic style hotel with friendly staff
Theodor
Theodor, 1-night trip
Verified
10/10 Exceptional
Apr 28, 2025
Fabulous hotel, Fantastic staff
A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.
Ronan
Ronan, 4-night trip
Verified
10/10 Exceptional
Oct 2, 2023
Great location..!!
Marlon
Marlon, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2025
Everything was good.
Thank for the confortable stay!
CHINATSU
CHINATSU, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2025
Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.
Giorgio
Giorgio, 2-night trip
Verified
6/10 Good
Jun 4, 2024
Hotel is getting worn down. Wonderful location and close to downtown
Lubomir
Lubomir, 2-night trip
Verified
10/10 Exceptional
Jul 16, 2025
Well Located and Welcoming
A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Robert H
Robert H, 3-night trip
Verified
10/10 Exceptional
Jul 10, 2024
well maintained and clean property. centrally located.
Kashif
Kashif, 1-night trip
Verified
10/10 Exceptional
Jul 9, 2024
A superb location in the Doctors Garden area of Sofia. Great cafes and bars in the vicinity but quiet across the road from a well-kept park. Staff are very accommodating. Strongly recommended. Definitely my favorite hotel in Sofia.
John
John, 2-night trip
Verified
8/10 Very good
Jul 5, 2025
This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.
Darlene
Darlene, 6-night trip
Verified
10/10 Exceptional
May 15, 2025
Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!
Deidree
Deidree, 3-night trip
Verified
8/10 Very good
Nov 17, 2024
Very comfortable bed. Nice bathroom.Two armchairs.
I came down for breakfast at 9am and by this time the hot food was only lukewarm but there was a good choice of cereals and cakes.
Leslie
Leslie, 3-night trip
Verified
10/10 Exceptional
Oct 5, 2023
Grandeur hotel in very convenient location
It is in the amazing location, in front of a park. In several minutes, you can walk to the cathedral, parliament, the University of Sofia (one block) and many cafes and restaurants. The hotel has the traditional value of a great hotel. Staff are properly attired. Furniture is solid wood. Brass handles in the washroom are all well polished shiny.
Keiko
Keiko, 3-night trip
Verified
10/10 Exceptional
Dec 13, 2024
Very good location and nice staff
Christian
Christian, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Thé spa is good after a day of work
daniel
daniel, 5-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Everything is ok
Yichuan
Yichuan, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2024
Highly recommend the hotel and area
Vladislav
Vladislav, 1-night trip
Verified
4/10 Fair
May 10, 2026
Our stay was marred by the fact that the hotel had not yet turned on the air conditioning and the temperature in the room, above 80 degrees Fahrenheit, made sleeping almost unbearable. The hotel was booked so we could not change rooms. On our last evening the hotel offered us wine and fruit. Nice gesture but still could not sleep, even with the one door and one window open. This was a beautiful hotel but our stay was terrible ssa result of the heat. This was probably the worst hotel experience I have ever had.