In the heart of Santa Cruz, Pacific Pensionne offers a tranquil retreat with free continental breakfast, a daily manager's reception, and rejuvenating spa services. Relax in the garden or unwind at the bar after exploring nearby Colon Street and Magellan's Cross.
Pacific Pensionne puts you just a 5-minute drive from Colon Street and SM Seaside City Cebu. Guests can indulge in Swedish massages, and Pacific Cafe serves breakfast, lunch, and dinner. A bar/lounge and a garden are other highlights.
At a glance
DONE
Hotel size
71 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in/out available
Early check-in subject to availability
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
Ferry terminal shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Conference center
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
2 buildings/towers
Built in 2003
Safe-deposit box at front desk
Garden
Banquet hall
Accessibility
Wheelchair accessible
Grab bar near toilet
Room amenities
Home comfort
Air conditioning
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free local calls
More
Housekeeping on request
In-room safe
Special features
Dining
Pacific Cafe - Overlooking the garden, this café serves breakfast, lunch, and dinner. Open 24 hours.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of PHP 250.00 (subject to availability)
Late check-out can be arranged for an extra charge of PHP 950.00 (subject to availability)
Credit card charges are subject to an extra charge
Renovations and closures
The property is closed between January 11 and January 31.
Children & extra beds
Rollaway beds are available for PHP 400.00 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Pacific Pensionne
Pacific Pensionne Cebu
Pacific Pensionne Motel
Pacific Pensionne Motel Cebu
Pacific Pensionne Cebu Island/Cebu City
Pacific Pensionne Hotel Cebu City
Pacific Pensionne House Cebu
Pacific Pensionne House
Pacific Pensionne Guesthouse Cebu
Pacific Pensionne Guesthouse
Pacific Pensionne Cebu Island/Cebu City
Pacific Pensionne Cebu City
Pacific Pensionne Guesthouse
Pacific Pensionne Guesthouse Cebu City
Frequently asked questions
Is Pacific Pensionne currently open?
The property is closed between January 11 and January 31.
Does Pacific Pensionne offer free cancellation for a full refund?
Yes, Pacific Pensionne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pacific Pensionne?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pacific Pensionne?
Yes, there's free self parking.
Is airport shuttle service offered by Pacific Pensionne?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pacific Pensionne?
You can check in starting at 2 PM. There's a charge of PHP 250.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 950.00 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Pacific Pensionne?
No, this guesthouse doesn't have a casino, but Waterfront Cebu City Casino (6-min drive) is nearby.
What is there to do at Pacific Pensionne and nearby?
Pacific Pensionne has a garden.
Are there restaurants at or near Pacific Pensionne?
Yes, Pacific Cafe offers garden views.
What's the area around Pacific Pensionne like?
Pacific Pensionne is in Santa Cruz, a short 14-minute walk from Colon Street and 9 minutes' walk from Osmeña Fountain Circle.
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Reviews
Pacific Pensionne Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
7.0
Location
6.8
Staff & service
6.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 1, 2025
Very clean and we'll maintained. Staff is great, free breakfast is good, great location. But lots of traffic pollution on the main streets.
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Mar 5, 2025
The rooms are clean , air condition works good. Free breakfast perfect to send you on your day. Has TV but no wifi in the rooms, only in the reception area, which has ample seating.
Richard
Richard, 13-night trip
Verified
8/10 Very good
Sep 2, 2022
Clean and well maintained
bebelinda
bebelinda, 15-night trip
Verified
8/10 Very good
Jul 21, 2023
The staff are friendly and the place is good but it's far from the Main Street so we have to walk meters away to get taxi. Well, when it comes to financial reason the place is an ideal one.
Josefina
Josefina, 3-night trip
Verified
4/10 Fair
Nov 9, 2025
No room amenities. No cups or glasses inside the room
antonio
antonio, 2-night trip
Verified
4/10 Fair
Nov 17, 2019
Only thing that was good about it was it was close to everything I wanted to be close to
But apart from that not a good look.
Verified traveler
18-night trip
Verified
4/10 Fair
Oct 19, 2019
There were cocroach in the room...i asked help to one of their staff for their tv he just told me he will follow later but did not bother to check...wifi is poor..breakfast is poor....
Jen
Jen, 2-night trip
Verified
2/10 Poor
Sep 10, 2019
Not good
No elevator, phone is not functioning, no power outlets, small bed, old tv, lots of bedbugs. I got 6 bedbug bites. The linens are very itchy. Small room. Shower not functioning and no hot or cold water. Air con is not that cold. Packed breakfast was not given to us since we checked out early.
Elvie
Elvie, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2019
great budget hotel
very clean great budget hotelroom friendly staff free breakfast very safe close to mall plenty of restaurants nearby
alain
alain, 8-night trip
Verified
6/10 Good
Dec 24, 2018
Location is good in that it is close to many restauarants and attractions such as Ancestral House. In regards to the room - basic amenities (one toilet roll, one small sachet of shampoo and soap, 2 towels, tv with cable was provided). Free breakfast was included in price, the breakfast is very simple toast with a slice of ham or rice and two small sausages. Wifi is also provided in the room however it does disconnect often. Overall, you get what you pay for and for us we just needed a place to crash and shower after being out all day exploring!
Verified traveler
3-night trip
Verified
4/10 Fair
Jul 11, 2018
The room is not comfortable to stay, as well as the bathroom.
The amount paid is not compensated compared to other hotels in the city.
Yolanda
Yolanda, 1-night trip
Verified
8/10 Very good
May 13, 2018
나름 괜찮았어요.
첫인상은 별로였습니다.
그런데 나름 직원들이 신경써주시고 열심히 도와주시려하는모습에 만족하게 4일을 보냈습니다.
식사는 그냥 현지식보다 조금 못할정도 아침엔 빵을 달라고하시는게 좋을듯하구요 식당직원분들도 상냥해서 그나마 좋았습니다.
와이파인 자주끊어짐을 감안 하세요^^
Choungman
Verified
6/10 Good
Mar 9, 2018
Det var okej men mycket ljud på kvällen från gatan.
Verified traveler
1-night trip
Verified
6/10 Good
Mar 4, 2018
Air Con. noise too loud
Wei Yi
Wei Yi, 1-night trip
Verified
6/10 Good
Mar 3, 2018
still good
service is good but Air con made big noise
Wei Yi
Wei Yi, 1-night trip
Verified
6/10 Good
May 2, 2017
Good location but the rooms are not clean. Polite staff. Good rate.
Kristine
Verified
4/10 Fair
Apr 23, 2017
Budget friendly, ok location
Familytrip, 2 adults and 3 kids in a family room. Price is ok, and then you can not expect too much. Old furnished room. Cr/bathroom as expected for this price range. Our bathroom was pritty disgusting, since we found leftover public hair on the wall, beside the lavatory. Even we informed them, they did not clean while we stayed there. So after two nights we found another hotel. Quite old and should need a makeover. Our old fashion tv set was out of order, so they changed it to another one that also was out of order. In the lobby, they had a aquarium, but nobody care to clean. Could be a nice thing to watch while waiting, but instead you feel like rushing out! We got a minivan, and was in need of their free parking, but very narrow frontyard, extremely narrow gate and passing to the garage. If there is another car there already, you have no more space to turn and park. Maybe better to go there as a backpacker?
Endre
Verified
8/10 Very good
Jan 24, 2017
Basic room, great service!
My first solo trip in a while, so i wantes ro save as much as possible and booked Pacific. The only word that comes to mind to describe this room/hotel is basic. Literally what you need, without the extra fluff of other hotels. It was very confortable and the people were very nice even when my key wouldn't work, they happily reset it for me. Would definitely stay here again!!
Affordable cheap friendly staff close to eateries banka and transportation
Verified traveler
Verified
4/10 Fair
Aug 16, 2016
Avoid the family room!
We are a family of 5 and rented a family room. We arrived late and left early.
The lady at the reception was very Nice and helpfull.
The room was bad! The room and bathroom were cleaned, but the Black between the tiles, on the walls, on the beds in the bathroom etc. needed paint and renovation to be clean.
We left at 5:00 AM so I can't tell about the breakfast.
Verified traveler
Verified
4/10 Fair
Aug 12, 2016
Wont comeback! I swear
Everything has charges! Old apartelle, staff is unapproachable, uncomfortable stay. Willnot return again
Verified traveler
Verified
10/10 Exceptional
Jul 12, 2016
Nice and Quiet Stay
My wife Mary and I had came in for an early check in on Monday July 4th. Our flight from Los Angeles had arrived in Cebu early. When we had got there, we had booked a Honeymoon Bedroom, but it was not available. The friendly staff took care of everything right then and there, and had got a great one bed bedroom upstairs. The Kitchen Staff was great, and I loved eating the lady who cook there delicious breakfast. Over all, everything was convenient, and accessible.