My plane was late and I arrived at the property about 1:30am. I had THOUGHT this was a hotel/motel, not a house in a residential neighborhood. The property had not sent me any information as to how to check-in. I called the number and no one answered. The whole thing seemed sketchy. I decided I had no option but to go find somewhere else to stay, which I did. The next day I contacted the property. They told me I could stay the second night, but I would have to wait until 3pm to "check-in", even though I had already paid to be there the night before. When I finally did check-in, they sent me a simple text with the code for the front door and my room number. Why in the world they didn't send that to me on the day of check-in, I do not know. It would've been so easy to avoid this. The communication from this property is non-existent. Terrible.