Werrapark Hotel Heubacher Höhe

Property class: 3
Family-friendly hotel in Masserberg with spa and indoor pool

Choose dates to view prices

Enjoy your visit to Masserberg with a stay at Werrapark Hotel Heubacher Höhe. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An indoor pool, a bar/lounge, and a garden are other features.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free supervised childcare
  • Ski storage
  • Massage/treatment rooms
  • Meeting rooms
  • Garden
  • Front-desk safe
  • Vending machine
  • Refrigerator in a common area

For families (6)

  • Supervised childcare (free)
  • Playground on site
  • Private bathroom
  • Garden
  • Washer/dryer
  • Elevator
The current price is $103
$117 total
includes taxes & fees
Sep 19 - Sep 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, Hill View

A neatly made bed with towels, a bedside table with a lamp, and a chair in a hotel room.

Classic Double Room, Hill View

  • Hill view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

View all photos for Classic Single Room, Hill View

A hotel room with a bed, a desk with a television, a chair, and a wooden dresser.

Classic Single Room, Hill View

  • Hill view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Studio, Hill View

Comfort Studio, Hill View | Desk, iron/ironing board (on request), WiFi (free)

Comfort Studio, Hill View

  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Comfort Suite, Hill View

A hotel room with a double bed, a wooden desk, a chair, a TV, and a window with curtains.

Comfort Suite, Hill View

  • Hill view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Twin Sofa Bed

Standard Doppelzimmer

  • Sleeps 2

DOUBLE DELUXE

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

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$104 total
includes taxes & fees
Oct 18 - Oct 19
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About the neighborhood

Map
Rudolf-Breitscheid-Straße 41-45, Masserberg, TH, 98666

What's nearby

  • Thuringian Forest Nature Park - 1 min walk - 0.0 km
  • Schlossplatz - 38 min drive - 46.7 km
  • Banz Castle - 50 min drive - 69.7 km
  • Obermain Therme - 51 min drive - 74.4 km
  • Basilica of the Fourteen Holy Helpers - 53 min drive - 73.3 km

Getting around

  • Eisfeld Station - 19 min drive
  • Meuselbach-Schwarzmühle Station - 20 min drive
  • Schalkau Station - 23 min drive

Restaurants

  • ‪Bergbaude - ‬11 min drive
  • ‪Gasthaus & Pension Schwarzer Adler - ‬18 min walk
  • ‪Limbach - ‬21 min drive
  • ‪Cafe Alfred - ‬15 min drive
  • ‪Gasthof Zum Breitenborn - ‬8 min drive

About this property

Werrapark Hotel Heubacher Höhe

  • Enjoy your visit to Masserberg with a stay at Werrapark Hotel Heubacher Höhe. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An indoor pool, a bar/lounge, and a garden are other features.

At a glance

Hotel size

    • 86 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Free supervised childcare

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Shared refrigerator

Traveling with children

  • Playground
  • Free supervised childcare/activities
  • Baby monitor

What to do

  • Cross-country skiing
  • Ski runs nearby
  • Snowboarding nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Heating
  • Iron/ironing board (on request)
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free international and long-distance calls
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Highchair

More

  • Housekeeping on request
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Dogan Sportcenter has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Hosted evening meal costs EUR 20

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Also known as

Werrapark Heubacher Hohe

Werrapark Hotel Heubacher Höhe Hotel

Werrapark Hotel Heubacher Höhe Masserberg

Werrapark Hotel Heubacher Höhe Hotel Masserberg

Frequently asked questions

Is there a pool at Werrapark Hotel Heubacher Höhe?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Werrapark Hotel Heubacher Höhe?

Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Werrapark Hotel Heubacher Höhe?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Werrapark Hotel Heubacher Höhe?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Werrapark Hotel Heubacher Höhe and nearby?

Have fun with onsite winter activities like cross-country skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Werrapark Hotel Heubacher Höhe also has spa services and a garden.

Are there restaurants at or near Werrapark Hotel Heubacher Höhe?

Yes, there's an onsite restaurant.

What's the area around Werrapark Hotel Heubacher Höhe like?

Werrapark Hotel Heubacher Höhe is located a short 1-minute walk from Thuringian Forest Nature Park.

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Reviews

Werrapark Hotel Heubacher Höhe Reviews

6.8

Good

8.0

Cleanliness

6.8

Amenities

6.4

Staff & service

7.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Clean spacious room, driving up the mountain to get there at night (was also really foggy) was a little precarious. We arrived late evening so the restaurant was no longer open and there is no place close by to get snacks or anything. Had drinks in the bar area which were really good but having a pizza oven or something to heat up or make some appetizers would have really made it better. Staff were very friendly
Verified review

6/10 Good

Fint hotel, noe slit og vanskelig å finne ansatte på hotelset
Verified review

6/10 Good

Værelset var rent og i god størrelse til vores behov Der var intet personale ved ankomst 19.30 og ved afgang 6.50 - trods hotellet annoncerer bemandet reception mellem 6.30-22. Vi sprang morgenmaden over, så den kan vi ikke vurdere.
Verified review

6/10 Good

Værelset var pænt og rent, men på gangene lugtede der rigtig meget af cigaretrøg. Aftensmaden i buffet var nærmest uspiselig og alt for dyr i forhold til hvad det var. Personalet var meget svært at finde og dem der var kunne ikke svare på vores spørgsmål og udelukkende forstå tysk. Åbningstider i reception og swimmingpool var ikke overensstemmende med der er angivet på hjemmesiden. Ok overnatning, men generelt rigtig lavt serviceniveau.
Verified review

8/10 Very good

Sauberes Zimmer, gutes Essen. Leider wurde man zu 90 % nicht verstanden. Mehr Deutschkenntnisse wären von Nöten.
Verified review

10/10 Exceptional

Alles super.
Verified review

6/10 Good

Wir hatten 2 Übernachtungen mit Frühstück im Hotel gebucht. Die Zimmer in sauber und in gutem Zustand. Die Freizeitangebote (Tischtennis, Pool, etc. ) sind schon etwas in die Jahre gekommen, aber Großteils okay. Leider lässt der Umgang des Personals mit den Gästen sehr zu wünschen übrig. Wegen eines Fehlers wurde uns der Hund doppelt berechnet. Um dies zu korrigieren mussten wir 6! mal die Rezeption aufsuchen. Ein (bei 5. mal) statt einer Rückzahlung angebotenes Abendessen hätten wir vielleicht noch angenommen, waren aber an diesem Tag bereits anderweitig eingeladen. Auch die zuvor bestellten und zugesicherten glutenfreien Brötchen waren nicht da - allerdings trotz nochmaliger Rücksprache auch am 2. Tag nicht. Der Hotelmanager hätte eventuell noch welche besorgen können, allerdings erst wenn das Frühstück vorbei ist und nach Check-Out. Alles in allem haben wir ein Bett für 2 Nächte gefunden, viel mehr aber auch nicht.
Verified review

8/10 Very good

Super

Tolles Hotel
Verified review

10/10 Exceptional

Verified review

2/10 Poor

Verified review

4/10 Fair

Verified review

6/10 Good

Verified review

8/10 Very good

Verified review

6/10 Good

Verified review

6/10 Good

Verified review

6/10 Good