Hotel Krystal, a hub of warmth and hospitality, offers a welcoming bar where you can unwind. Connect to free WiFi in public areas and enjoy perks like self parking, tour assistance from the 24-hour front desk team.
17 Kapetan Sifi, Siteia, Sitia, Crete Island, 723 00
What's nearby
Folklore Museum - 1 min walk - 0.1 km
Petras Beach - 2 min walk - 0.2 km
Sitia Archaeological Museum - 5 min walk - 0.5 km
Vai Palm Grove - 41 min drive - 29.2 km
Vai Beach - 42 min drive - 29.6 km
Getting around
Sitia (JSH) - 10 min drive
Nikos Kazantzakis Airport (HER) - 123 min drive
Restaurants
Κρέμα Κανέλα - 1 min walk
Zorba Taverna - 2 min walk
Da Giorgio - 5 min walk
Inodion - 2 min walk
Αποσπεριτης Ρακαδικο - 3 min walk
About this property
Hotel Krystal
Enjoy your visit to Sitia with a stay at Hotel Krystal.
At a glance
DONE
Hotel size
41 rooms
DONE
Arriving/Leaving
Check-in time ends: anytime
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free (1 total, up to 11 lbs per pet)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Property amenities
Food and drink
Bar/lounge
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Free rollaway/extra bed
What to enjoy
Balcony
Freshen up
Hair dryer
Towels
Stay connected
Phone
Food and drink
Refrigerator
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Krystal Sitia
Krystal Sitia
Hotel Krystal Crete/Sitia
Hotel Krystal Hotel
Hotel Krystal Sitia
Hotel Krystal Hotel Sitia
Frequently asked questions
Does Hotel Krystal offer free cancellation for a full refund?
Yes, Hotel Krystal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Krystal?
Yes, pets stay free, with a limit of 1 total and maximum weight of 11 lbs per pet.
Is parking offered on site at Hotel Krystal?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Krystal?
Check-in ends: anytime. Check-out time is noon.
Does Hotel Krystal have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Krystal like?
Hotel Krystal is a short 1-minute walk from Folklore Museum and 6 minutes' walk from Sitia Archaeological Museum.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.8
Location
8.0
Staff & service
6.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 29, 2019
Lovely stay
Staff were lovely, very helpful very polite,breakfast was good,
Tina
Tina, 2-night trip
Verified
8/10 Very good
Jul 21, 2019
Bel soggiorno.
Hotel posto in zona centrale e a 5 minuti a piedi dalla stazione degli autobus. Stanza semplice, pulita e con tutto il necessario per un gradevole soggiorno. Il personale della reception è stato gentilissimo. Wi-Fi funzionante. Dalla stanza una splendida vista sul mare, sul porto e sulla città. Colazione buona.
Francesca
Francesca, 2-night trip
Verified
6/10 Good
Jun 4, 2019
Every facilities was very old, and also not perfekt clean. Very simble... But even for it a good price...
Verified traveler
14-night trip
Verified
8/10 Very good
Sep 9, 2018
Bon accueil très central
Petit déjeuner continental très copieux. Hotel un peu vétuste. Propre avec frigo mais pas de bouilloire. Balcon aperçu mer et port de sitia. Très proche centre et restos.
Bruno
Bruno, 1-night trip
Verified
8/10 Very good
Sep 4, 2018
L'hotel si trova in posizione molto centrale, personale disponibile e cordiale. Ottima reception aperta 24/24h.
Verified traveler
2-night trip
Verified
4/10 Fair
Aug 20, 2018
Sehr freundliches Personal, aber heruntergekommen
Das Hotel macht auf den ersten Blick einen guten Eindruck. Das Personal ist extrem freundlich, zuvorkommend und offen. Der Eingangsbereich wirkt ansprechend, ebenso die Lobby bzw. der Frühstücksbereich. Betritt man aber die Zimmer, befindet man sich in einer anderen Welt... Derart heruntergekommene Möbel, angestoßen und in einer undefinierbaren Farbe gestrichen... Die Badezimmertür innen teilweise weggefault aufgrund der Feuchtigkeit... Das Bad so eng, dass man es nur betreten kann indem man in die Dusche steigt... Beim Duschen setzt man unweigerlich das komplette Bad uner Wasser - das ist für Griechenland nicht unüblich und in Ordnung, allerdings läuft hier das Wasser kaum ab. Die Lichtverhältnisse sind katastrophal, es hängen überall nur Funzeln. Es gab genau ein Handtuch pro Person, kein kleineres für die Haare, geschweige denn einen Badezimmerteppich. Das Unangenehmste aber war der Teppichboden, knüselig, angestückelt, uralt und unter dem Bett schmutzig.
Positiv: ein sauber bezogenes Bett, allerdings eine fleckige Tagesdecke.
Ein weiteter Pluspunkt war der kleine Balkon, dabei wären ein kleines Tischchen und vielleicht 5 Wäscheklammern auf der vorhandenen Wäscheleine von Vorteil gewesen.
Alles in allem ist das Hotel ein Ort, von dem ich definitiv sehr enttäuscht bin, wobei ich ausdrücklich das tolle Personal ausnehmen möchte. Die können definitiv nichts für den schlechten, teilweise unzumutbaren Zustand des Hotels. Dies geht an den Hotelinhaber!
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 18, 2017
Ok for 1 night
This was 1 of the cheapest places I could find in Sitia so of course I knew not to expect much. Location is central, easy walk to/from the bus station, harbor and town. 1 big downside is no wifi in the room. I was also missing a bin - There's a fridge in the room so surely it's expected that people will be bring food/drink into the room and need somewhere to place that trash. Krystal is fine for 1 night but I wouldn't have wanted to stay longer.
Verified traveler
1-night trip
Verified
2/10 Poor
Aug 31, 2017
Disappointed!
Room was dark!
Room, decor & hotel dated!
Unsavoury view!
Poor balcony / dilapidated condition!
Worn stained carpet throughout hotel!
Musty smelling lift!
On the other hand, great location and the free continental breakfast was a bonus.
Friendly reception staff.
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 20, 2017
Bra hotell
Utmärkt hotell i en mycket trevlig stad. Bra läge. Frukosten OK (men det var väldigt varmt i frukostmatsalen).
Magnus
Magnus, 2-night trip
Verified
6/10 Good
Sep 26, 2015
Stadthotel mit Flair aber nachts etwas laut
Schöner Altbau mit Flair. wurde renoviert
Lage mitten in der Stadt wäre wirklich wunderschön wenn der Lärm der zwar wenigen aber, meist laut bergauffahrenden Motorräder nacht nicht wäre.
Service sehr freundlich.
Jürgen
Verified
8/10 Very good
Sep 16, 2015
Weekend Stay in Siteia
We stayed from Friday to Sunday. For the price, the hotel was good with friendly staff. Breakfast was good. Unfortunately the hotel was situated on a busy road and was a little noisy at night. We enjoyed our stay and will definitely do it again.
JEAN
Verified
4/10 Fair
Sep 13, 2015
OK (just) for overnight stay prior to taking ferry
terrible room…shabby, very uncomfortable bed, noisy…doors slamming at 2/3/4 am, street noise all night; no shower curtain.
included breakfast was decent with choice and quantity
deanie
Verified
6/10 Good
Dec 24, 2011
great price for just a stay
This hotel was very conveinent for us. We got there a little late due to no directions printed out. It is down the center over by the restraunts. Best way to get there is drive to the waterfountain. Turn left, once you reach the harbor, and go straight to the next round about. When you get there, turn left again and it's two blocks up. We missed it twice due to the rain and my navigator sleeping. Once we parked to check in, they said to stop by the front and honk the horn. Once I did that, they came out and made a parking spot for us. Very nice. Gave great ideas for restruants. Room was small, bathroom even smaller and the heater didn't heat the room very well. No closure for the tub so water was everywhere when you take a shower. Had to pay 15 euro for the lamp that we broke, but the hotel staff was nice about it and didn't give us any trouble. The room we stayed in we could hear kids moving around and playing and an old lady yelling a lot. But after a while, we were able to zone them out and have our alone time...
Leo
Verified
8/10 Very good
Oct 25, 2011
Hotel Krystal -Sitea
The Hotel is centrally situated in a fairly quiet street, handy to shops and restaurants.
Hotel staff are helpful, speak good english and arranged a taxi to take us to the airport in the morning.
Our room was basicly decorated but tasteful furnishings had been used. The bathroom worked to a satisfactory level.
A nice feature of our room was the view of the harbour from private terrace where one could enjoy a snack and drink at a table provided.
I can recommend this hotel for an ecconomical and comfortable stay in Sitea a town with few tourists and a lovely waterfront.
Peter
Verified
8/10 Very good
Jul 27, 2011
Hotel Krystal - Sitia
Discreto Hotel proprio in centro a Sitia.
Ottima la pulizia e discrete le camere
Consigliabile per soggiorni non molto pretensivi.
Brekfast accettabile
Ettore
Verified
8/10 Very good
Jul 26, 2011
Good location, friendly staff
We stayed one night at Krystal in July 2011. Hotel staff was friendly, told us a good beach tip (Itanos about 1 km from too busy Vai beach). Room was good, but small. We had great view from the balgony on the 4th floor room. Street parking in the front of the hotel was full, so we had to park on the general parking place quite far from the hotel. Breakfast was typical greek: only white bread, cheese and jelly. There were many restaurants in the short walking distance.