Unfortunately, this was our most expensive hotel stay to date, yet also our most disappointing.
The room felt uncomfortable and humid, but the bed was the main issue. My partner was unable to sleep properly, which affected the following day. The mattress and thin topper provided far less comfort than expected, especially considering the price.
Breakfast was also disappointing. As vegetarians, we understand that the selection may be more limited, but the overall choice was poor and did not reflect the hotel’s price level.
We contacted the hotel directly to give them an opportunity to respond. Their reply focused mainly on the fact that the bed met their standards, without acknowledging how seriously the lack of sleep affected our stay. No compensation or gesture of goodwill was offered.
The experience did not justify the price, and the hotel’s response only reinforced our disappointment. We cannot recommend Aiden Odense and would not stay there again.