Westlake Pearl Suites - By Pegasy Group

Property class: 4.5
Lakefront hotel with spa, near West Lake

Choose dates to view prices

Westlake Pearl Suites - By Pegasy Group puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include a health club, a fitness center, and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $25
$28 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double or Twin Room

A hotel room with a bed, a desk with a chair, a TV, a mirror, and a bathroom with a shower.

Classic Double or Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, a TV, a bathroom with a glass shower enclosure, and a wall-mounted air conditioner.

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

A hotel room with a large bed, a green armchair, a desk with a TV, and a view of buildings through the window.

Junior Double Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Lake View

A hotel room with a large bed, a desk with a chair, a small table with a vase, and a TV on the wall.

Executive Suite, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Balcony, Lake View

A balcony with a view of a city skyline and a body of water.

Family Suite, Balcony, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
70 Xuan Dieu, Tu Lien, Tay Ho, 70, Hanoi, 100000

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Syrena Shopping Center - 5 min walk - 0.5 km
  • Dinh Quang Ba - 17 min walk - 1.4 km
  • Tran Quoc Pagoda - 7 min drive - 2.6 km
  • Ho Tay Water Park - 13 min drive - 2.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 27 min drive
  • Hanoi Long Bien Station - 9 min drive
  • Hanoi Railway Station - 18 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Airport pick-up service

Restaurants

  • ‪The Republic - ‬2 min walk
  • ‪The Pizza Company - ‬1 min walk
  • ‪Nagocha Matcha Specialty & Tea House - ‬4 min walk
  • ‪Restaurant KoBaLa - ‬3 min walk
  • ‪Karaoke Victory - ‬6 min walk

About this property

Westlake Pearl Suites - By Pegasy Group

  • Westlake Pearl Suites - By Pegasy Group puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include a health club, a fitness center, and a garden.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 23 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free uncovered onsite self parking
    • Free offsite parking within 33 ft; reservations required
    • Street parking available

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

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Reviews

Westlake Pearl Suites - By Pegasy Group Reviews

8.6

Excellent

9.0

Cleanliness

7.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel provided reliable and convenient airport transportation arrangements for guests. (3 reviews)
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Reviews

Verified review

10/10 Exceptional

This was my first time staying at the property and I would stay there again. It is in a nice location for traveling by motorbike.
Verified review

10/10 Exceptional

nice hotel in a good location
Verified review

10/10 Exceptional

excellent hotel

good hotel, great staff very helpful
Verified review

10/10 Exceptional

great hotel good location, friendly staff. they also help with tickets and have breakfast there
Verified review

10/10 Exceptional

very good hotel with great customer service. the staff are very friendly and helpful. rooms are a good value clean and quiet
Verified review

10/10 Exceptional

Amazing hotel

Had a great stay here. the room looks as the picture clean, spacious with large windows. the staff is very friendly and helpful I stayed here multiple times and would stay here again
Verified review

10/10 Exceptional

The staff is friendly. The manager is very helpful when I need help.
Verified review

10/10 Exceptional

The location of the hotel is great. The hotel is easy to find and it has a spectacular view of the lake. Moreover, all of the hotel staff are friendly and they could speak English well. I definitely recommend Westlake Pearl Suite hotel.
Verified review

8/10 Very good

Great service

Friendly staff and good service. Great location. The room had a funny smell but overall we were pleased.
Verified review

10/10 Exceptional

The staff was extremely friendly and helpful. We stayed 3 nights and never had an issue. Definitely recommend!
Verified review

8/10 Very good

The staff service is very good, the room is as expected for the price. The surrounding is great for walking around the lakeshore, local food, banking, bakeries, shopping. A quieter area than Old Town & Hồ Gươm.
Verified review

10/10 Exceptional

clean hotel with excellent service

Good hotel in a nice neighborhood. good value and easy to get around. they offer help buying bus tickets and other activities. you can get picked up at the hotel
Verified review

10/10 Exceptional

The staff verry helpfull. Clean room and quite. Love this hotel <3 They have many services: Spa, massage, Gym, Rooftop bar, Restaurant, India Food,….
Verified review

10/10 Exceptional

Room is neat, clean and luxurious. Staff friendly, support me a lot.
Verified review

10/10 Exceptional

Best customer service

This is one of the best hotel I ve stayed in. The room was spacious and very clean. I liked the service too. They provided warm welcome and were always willing to help the customer
Verified review

10/10 Exceptional

Nice hotel with good staff

Awesome hotel. I arrived early and they gave me a free upgrade and early check in. I really thought all of the staff were very friendly and helpful. Upon booking the hotel sent me an email with some useful information. Its a hotel, but they can also help arrange tours, or transportation.
Verified review

6/10 Good

good location with plenty of amenities nearby. room is clean and staff altitude is excellent. one thing i dislike is the shower area which is a bath tub. it is quite slippery when wet. It can be a safety hazard for elderly. suggest to have breakfast at cafe nearby.
Verified review

10/10 Exceptional

Hanoi vacation

My 4 night stay at this beautiful hotel was beyond amazing. To start with… ALL the front desk folks were very accommodating and willing to help anyway possible. I was first met by the porter immediately while I was exiting my GRAB ride, then inside Max the front desk gentleman. A experience like I’ve never had before. The entire property is amazingly clean and comfortable. The hotel is in probably the best location you can ask for. Lots of coffee shops, eateries, pharmacies, grocery store all within a couple minutes walk Tay Ho lake is directly across the street. I can’t express it well enough, definitely an experience you will enjoy. Thank you to all the staff of this property. Without a doubt it will be my choice anytime I’m in Hanoi.
Verified review

6/10 Good

Hotel was not ready for us to check in at 2, saying previous guests were just leaving. We had a reservation, no. Invited us to take a smaller room right away, or give them an hour to clean the room with thee balcony. Which one do you think I took. Recommended a nearby restaurant, while we waited, but it was closed, and would reopen at 5. The tub/shower without a curtain seems inappropriate. The view was nice but the hotel could use a reconditioning. The cleaning staff was great too. Doorman smiley. I usually like to return to ạ place when I find a place that I like. Would not return. Far too many options in the area.
Verified review

10/10 Exceptional

excellent

We are a couple who travel abroad frequently, and have visited more than a dozen countries and stayed in many five-star hotels. However, when we arrived at the Hotel at 7 am on March 23, we met a young front desk receptionist whose service level far exceeded the five-star standard and left a deep impression on us. The receptionist not only quickly arranged a comfortable rest area for us, but also enthusiastically took us to a nearby restaurant for breakfast, and introduced the local tourist attractions in detail and provided many practical suggestions. What is even more touching is that even after he got off work and went home, he still cared about our situation and was always ready to help. In the afternoon, when he was on the night shift again, despite his busy work, he still did not forget to properly arrange the room for us and carefully asked us if we had any other needs. He also took the initiative to arrange transportation to the airport for us the next day to ensure that our trip was worry-free. As three elderly travelers, we felt extremely warm and grateful for this. Now we know his name to be Phong。we firmly believe that it is rare for the VIP Hotel to have such an outstanding employee. We implore the leadership to give this employee a great compliment for his outstanding service and selfless dedication.Seeing that we were old, the hotel management upgraded us to a room with a window for free. Thank you again for your excellent service,
Verified review

6/10 Good

Slow check in. Continental breakfast.
Verified review

10/10 Exceptional

good location

nice customer service and nice rooms
Verified review

10/10 Exceptional

great hotel

great stay! clean hotel. I have stayed here many times. it's in a nice neighborhood. not far from the Old Quarter but more chill
Verified review

6/10 Good

Not really perfect
Verified review

2/10 Poor

This is purely on the property - it was an awful stay. Cockroach type bugs, hair on the bed and unclean rooms. It’s nothing as advertised. The staff was nice enough to offer us a free ride to airport for our uncomfortable stay. However I would’ve rather stayed elsewhere and not had any of these issues.