Verified review
4/10 Fair
Dominic
Jul 15, 2026
Arrived late and were greeted by staff who even made us a meal despite the late hour. Room was tired, scuffy with stained cushions. Pillows had dried blood and mold stains so needed changing immediately, which was done. Ours was meant to be Delux Garden View, we had a corridor view through front window and a brick wall view through seriously cement stained back window so we didn't open curtains during our time there. The hot water either scalding or freezing, nothing in-between. The WiFi was off and on throughout for substantial periods with power cuts almost daily. We did the best we could for a few days before deciding to rescue our holiday by moving on elsewhere. We were glad to leave what we thought was a property functioning to make money without recourse to updating or focusing on customer service or customer experience.
