Tru by Hilton Chapecó offers a great location, putting you within a 15-minute walk of Hospital Unimed and Colonel Bertaso Square. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi and buffet breakfast daily between 6:00 AM and 10:00 AM. Also, Santo Antonio Cathedral and Condá Arena are just a 5-minute drive away.
Marista São Francisco College - 15 min walk - 1.3 km
Condá Arena - 19 min walk - 1.6 km
Plínio Arlindo de Nes Culture and Events Center - 2 min drive - 1.7 km
Getting around
Chapeco (XAP) - 21 min drive
Restaurants
Bets Snooker Bar - 6 min walk
Amora café - 1 min walk
Celeiro Superitália - 6 min walk
Restaurante Kilo Grill - 7 min walk
Maria Teresa Restaurante - 4 min walk
About this property
Tru by Hilton Chapecó
Tru by Hilton Chapecó offers a great location, putting you within a 15-minute walk of Hospital Unimed and Colonel Bertaso Square. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi and buffet breakfast daily between 6:00 AM and 10:00 AM. Also, Santo Antonio Cathedral and Condá Arena are just a 5-minute drive away.
At a glance
DONE
Hotel size
137 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (7 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (BRL 10 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
24-hour fitness center
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path to elevator
Wheelchair-accessible lounge
Front entrance ramp
Smooth flooring in room
Room amenities
Be entertained
43-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 70 per pet, per night
Parking
Self parking costs BRL 10 per day
Guests must contact this property in advance to reserve onsite parking
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó
Frequently asked questions
Are pets allowed at Tru by Hilton Chapecó?
Yes, cats and dogs are welcome. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Tru by Hilton Chapecó?
Yes. Self parking costs BRL 10 per day. Parking spots may be limited.
What are the check-in and check-out times at Tru by Hilton Chapecó?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Chapecó and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Tru by Hilton Chapecó like?
Tru by Hilton Chapecó is a short 10-minute walk from Hospital Unimed and 14 minutes' walk from Colonel Bertaso Square.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.0
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 13, 2026
Excelente
João Marcos
João Marcos, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Excellent
Saumya
Saumya, 2-night trip
Verified
8/10 Very good
May 16, 2026
Parking is super tight. The ramp is quite steep, but I am glad they offer parking and it is not expensive.
Juliana
Juliana, 1-night trip
Verified
10/10 Exceptional
May 16, 2026
Quarto limpo novo cheiroso
Elisangela
Elisangela, 1-night trip
Verified
10/10 Exceptional
May 13, 2026
Ótimo bem confortável e equipe cordial.
Mônica
Mônica, 1-night trip
Verified
10/10 Exceptional
May 12, 2026
Hotel novo, café muito bom.
Amanda
Amanda, 3-night trip
Verified
10/10 Exceptional
May 9, 2026
Chuveiro maravilhoso, quarto limpo, equipe atenciosa, estacionamento um pouco apertado, café da manhã ok.
Recomendo.
Thaini Farias
Thaini Farias, 1-night trip
Verified
10/10 Exceptional
May 8, 2026
Café da manhã excelente.
Willian
Willian, 1-night trip
Verified
8/10 Very good
May 8, 2026
Café da manhã excelente.
Willian
Willian, 1-night trip
Verified
6/10 Good
May 6, 2026
Quando fui fazer check-in com minha esposa e minha filha, para minha surpresa, não havia acomodação disponível para três pessoas, ou seja, o hotel tinha respondido que a reserva estava concretizada para três pessoas, o que não foi cumprido, e o pior, nem as funcionárias do dia sabiam. O café da manhã muito fraco, pouca variedade.
Garagem horrível, difícil de estacionar. Precisava de várias manobras para não enroscar nos pilares e paredes.
Luiz Antônio
Luiz Antônio, 1-night trip
Verified
10/10 Exceptional
Apr 29, 2026
Quarto funcional, café da manhã muito bom com bastante opções.
Ponto fraco é que não tem restaurante / serviço de quarto.
Lucas
Lucas, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Tudo impecável,
Recomendo.
Marina
Marina, 3-night trip
Verified
8/10 Very good
Apr 20, 2026
Tudo ótimo..
Fabio
Fabio, 1-night trip
Verified
10/10 Exceptional
Apr 17, 2026
Hotel bem novo, quarto ótimo, banheiro está de parabéns também pela higiene e cuidado. Café da manhã deixa um pouco a desejar mas não foge do padrão deste tipo de hotel. Para viagens rápidas recomendo.
Maycon
Maycon, 1-night trip
Verified
8/10 Very good
Apr 15, 2026
Hotel moderno, porém quando chegamos o vaso sanitário estava entupido, mas foi logo reparado. Café da manhã poderia ser servido em local mais reservado, a reposição de alimentos é demorada.
Osvaldo
Osvaldo, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Ótima localização, excelente custo-benefício. Atendimento de qualidade, bom café-da-manhã, quartos amplos e confortáveis
Mario Lucas
Mario Lucas, 2-night trip
Verified
6/10 Good
Apr 11, 2026
Quarto meio sujo, cama muito mal arrumada
Café da manhã ok, só não estava pronto no horário que dizia estar
Marita
Marita, 3-night trip
Verified
10/10 Exceptional
Apr 10, 2026
Amei o hotel, tudo muito bom. Só a academia que poderia ter equipamentos e ser um pouco maior.
Tatiana
Tatiana, 2-night trip
Verified
8/10 Very good
Mar 30, 2026
Hospedagem muito boa, limpo e bem organizado. Tem pontos a melhorar: a Tv não é smart sem streamings disponíveis para logar nossas contas. Precisei de informações e não tinha nenhum informativo nem com os ramais para falar com a recepção, não fui informado no momento do check-in. Os atendentes foram cordiais mas pouco conseguiram responder minhas dúvidas.
Wellington Robert Jesus
Wellington Robert Jesus, 1-night trip
Verified
2/10 Poor
Mar 30, 2026
Atendimento horrível, atendentes mal treinadas, nem sabem de comunicar. hóspede chega de viagem cansado, hotel com baixa taxa de ocupação e não se permite o check-in um minuto antes do horário. Falta de empatia, diferente de muitos hotéis em que me hóspede. Café da manhã modesto. Mesas do café com sinais de uso da noite anterior. Pia com vazamento. Tv que só pega os piores canais e sem aplicativos. Não se pode acessar youtube, neflix, nada. Péssimo custo benefício.
Sérgio
Sérgio, 1-night trip
Verified
8/10 Very good
Mar 23, 2026
Quarto muito bom. Equipe atenciosa, localização muito boa
JOSE
JOSE, 2-night trip
Verified
8/10 Very good
Mar 21, 2026
Estacionamento com preço justo. Hotel novo, instalações imperdíveis. Bom atendimento, boa localização. Café da manhã bem servido, mas poderia ter mais variedade de frutas. Uma pena que só vende água em lata que custa R$8,00, poderia vender garrafas e com preço melhor. Hotel altamente recomendável.
Marcelo
Marcelo, 3-night trip
Verified
10/10 Exceptional
Mar 18, 2026
Tudo excelente! Parabéns!
DANIEL P
DANIEL P, 2-night trip
Verified
10/10 Exceptional
Mar 17, 2026
Excelente custo benefício!! Hotel muito bom em vários aspectos!!
Ana Rita
Ana Rita, 1-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Instalações novas, muito confortáveis. Cama e roupa de cama bons, chuveiro bom. Café da manhã excelente. Pessoal muito educado e prestativo. Cheguei tarde e fiquei sem estacionamento. Tive que deixar o carro na rua. Recomendo bastante.