Imperial Hotel Rotorua

Property class: 4
Hotel with outdoor pool, near Whakarewarewa: The Living Maori Village

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Imperial Hotel Rotorua offers a great location, putting you within just a 10-minute walk of Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Polynesian Spa and Lake Rotorua are just a 5-minute drive away.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
The current price is $71
$81 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Studio Suite

Room

Executive Studio Suite

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Premier Apartment

A hotel room with a bed, a desk, a sofa, and a small table with a bottle.

1 Bedroom Premier Apartment

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite, Pool View

A hotel room with a bed, a desk, a chair, a sofa, and a large window with curtains.

Superior Studio Suite, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

A modern kitchen with a microwave, cabinets, and a refrigerator. There is a dining area with a table and chairs. A sofa and a lamp are in the living area.

One Bedroom Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive One Bedroom Apartment

A modern hotel room with a grey sofa, a wooden coffee table, and a dining area with two chairs. There is a large window with sheer curtains and a view of buildings.

Executive One Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Interconnecting Studios

Room

Interconnecting Studios

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

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  • Pool
  • Free parking
  • Free WiFi
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The price is $112
$129 total
includes taxes & fees
Nov 3 - Nov 4
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About the neighborhood

Map
7 Tryon St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village - 2 min walk - 0.2 km
  • Rotorua Golf Club - 3 min walk - 0.3 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 8 min walk - 0.7 km
  • Whakarewarewa Thermal Reserve - 8 min walk - 0.7 km
  • Redwoods Whakarewarewa Forest - 11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪Super Lucky Takeaway - ‬3 min drive
  • ‪Eastwood - ‬13 min walk
  • ‪Pantry D'or - ‬19 min walk

About this property

Imperial Hotel Rotorua

  • Imperial Hotel Rotorua offers a great location, putting you within just a 10-minute walk of Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Polynesian Spa and Lake Rotorua are just a 5-minute drive away.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Hotel size

    • 39 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (8:30 AM - 5:00 PM)
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Imperial Hotel Rotorua Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.0

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

This property is more like a motel than hotel. We stayed for 2 nights and accommodation suited our needs. Good off street parking, clean room and linens, quiet and not too far from city centre.
Verified review

8/10 Very good

Room had everything needed and was clean. Great location and very quiet at night.
Verified review

8/10 Very good

I was very happy with my stay. Great service and clean room. I will definitely recommend.
Verified review

8/10 Very good

Good and clean
Verified review

8/10 Very good

Room was great and great location
Verified review

10/10 Exceptional

Very nice stay, great bed,clean room. Small kitchenet. All you need with great staff.
Verified review

8/10 Very good

Very nice staff from the admin counter when checking in to the cleaners the next morning when checking out.
Verified review

10/10 Exceptional

The room was so clean and spotless, and very well presented on arrival- the kids also enjoyed the use of the pool while we were here. We will definitely be back again!
Verified review

10/10 Exceptional

Hotel was great for our travels. Ease of getting in and out was nice. Parking was good. Staff was great. Room was comfortable.
Verified review

8/10 Very good

Clean room everyday and easy access to the pool
Verified review

6/10 Good

When we arrived, it seemed to be not open, there were no cars in the carpark, and the reception area was confusing. Room was adequate. Outlook wasn't nice, just buildings, houses. It was close to the Te Puia Centre.
Verified review

10/10 Exceptional

lovely clean room, friendly helpful staff.
Verified review

8/10 Very good

We stayed one night in executive apartment, the bed was comfortable. Overall very good
Verified review

8/10 Very good

clean room and the pool
Verified review

6/10 Good

The room was clean well made up and tidy, no facility for English breakfast tea or milk otherwise all good.
Verified review

8/10 Very good

Room was very clean and with separate bedroom and separate bed in lounge was perfect for 2 women travelling together. I had to reposition the standard lamp so I could read in bed and perhaps a wall light over the lounge bed would be a good idea. No small mixing bowl in kitchen and had to whisk 3 eggs in a dessert bowl for scrambled eggs. Very quiet location. Not within walking distance of the main centre, but we knew that.
Verified review

6/10 Good

The room was clean and tidy. Had a King size bed but this was a bit lumpy and felt it was sloping downhill. There seemed to be very little noise insulation as we were disturbed by noise from surrounding rooms. The people were not particularly noisy, but the construction materials were not noise absorbing which meant our peaceful weekend wasn't so peaceful.
Verified review

6/10 Good

Hotel Stay Review: 3/5 Stars – Mixed Experience The core issues were cleanliness and technology, contrasting with a great room size and helpful staff. Positives Room Size: The room was nicely large and spacious. Check-in: The check-in process was quick and uncomplicated. Early Morning Staff: A staff member preparing breakfast early was crucial on my day of early departure. Although I had informed the hotel of my early flight, I had no clear instructions for key drop-off. I only knew where to put the room card because this helpful individual was available. Areas for Improvement Cleanliness (Major Concern): Housekeeping was seriously lacking. Lower body hair was left in the bath/shower area and on the bathroom floor. Connectivity: The in-room technology was difficult to use. It took a long time to connect the TV to both the internet and then to Freeview. Separately, the Wi-Fi speed was slow when connected to my phone. Bathroom Design: The bathroom basin felt uncomfortably low. Other Notes I did not use the pool during the stay and therefore cannot review that facility.
Verified review

6/10 Good

Convenient location. Small kitchenette with fridge, kettle, toaster, pot,pan,utensils etc.. 👍 No complimentary small ctn of milk to go with the drink satchets though 🙄 TV but no free channels or sky 👎 Upon entry the room was tidy but once ur sitting down and looking around.... Kitchette drawers and cupboards, greasy prints everywhere 🫣 Shower was terrible. No extractor fan. Weak water pressure and the lake of water that ends up outside the shower when ur done. New shower heads and longer length glass would be good. Also advertising spa pools (what sold them for me!!)and not 1 onsite just a cold, needed a good vacuum, pool. On arrival we were asked, because we paid upfront online, that a $100 bond is required which we'd get back upon check out. Never experienced that before and what is the point for 1 night? Went to check out around 8.20ish.. Still closed, no staff anywhere. Rang the emergency # numerous times only to ring once then be rejected. Terrible service. Staff member finally shows up but can't process my refund. We go away and return a few hours later. Staff member had processed the refund. Over all experience with the Imperial Hotel, Rotorua ⭐️⭐️⭐️
Verified review

10/10 Exceptional

clean quiet, pool was temperature was cool, near bus stop
Verified review

10/10 Exceptional

Clean inside very nice good spot close to everything
Verified review

10/10 Exceptional

Very happy with stay, we were delayed as flight was canceled and staff were very understanding and obliging thank you
Verified review

10/10 Exceptional

Location was great. Staff were lovely. Pool was nice
Verified review

6/10 Good

Decent enough place... Clean room... Good price.
Verified review

8/10 Very good

Good, clean and well equipped.