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Imperial Hotel Rotorua

4.0 star property
Hotel with outdoor pool, near Whakarewarewa: The Living Maori Village

Choose dates to view prices

Imperial Hotel Rotorua offers a great location, putting you within just a 10-minute walk of Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Polynesian Spa and Lake Rotorua are just a 5-minute drive away.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Lockers available

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Digital TV service
The current price is $80
$92 total
includes taxes & fees
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Studio Suite

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Executive Studio Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Pillowtop bed
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Apartment

1 Bedroom Premier Apartment | Living area | 43-inch Smart TV with digital channels, streaming services

1 Bedroom Premier Apartment

Highlights

Deck/patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite, Pool View

Superior Studio Suite, Pool View | Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Superior Studio Suite, Pool View

Highlights

Deck/patio
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Pillowtop bed
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Extra beds

Executive One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Interconnecting Studios

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Interconnecting Studios

Highlights

Deck/patio
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Pillowtop bed
2 bedrooms
  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Executive Studio

  • Sleeps 2

View all photos for Superior Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Superior Studio

  • Sleeps 2

View all photos for One Bedroom Apartment

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment

  • Sleeps 3

View all photos for One Bedrom Executive Apartment

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

One Bedrom Executive Apartment

  • Sleeps 4

View all photos for Interconnecting Studio

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Interconnecting Studio

  • Sleeps 4

View all photos for Premier One Bedroom Spa Suits

Pillowtop beds, laptop workspace, blackout drapes, soundproofing

Premier One Bedroom Spa Suits

  • Sleeps 4

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The price is $86
$99 total
includes taxes & fees
Mar 30 - Mar 31
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About the neighborhood

Map
7 Tryon St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village - 2 min walk - 0.2 km
  • Rotorua Golf Club - 3 min walk - 0.3 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 8 min walk - 0.7 km
  • Whakarewarewa Thermal Reserve - 8 min walk - 0.7 km
  • Redwoods Whakarewarewa Forest - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Delhi Hut - ‬4 min drive
  • ‪Pataka Kai - ‬9 min walk
  • ‪Pantry D'or - ‬19 min walk

About this property

Imperial Hotel Rotorua

Imperial Hotel Rotorua offers a great location, putting you within just a 10-minute walk of Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Polynesian Spa and Lake Rotorua are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 8:30 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–10:30 AM

What to do

  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Lockers available
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Cleaning supplies

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 20 per person
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Cribs/infant beds are available for NZD 10 per day
  • Rollaway beds are available for NZD 40.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is there a pool at Imperial Hotel Rotorua?

Yes, there's an outdoor pool.

Are pets allowed at Imperial Hotel Rotorua?

Sorry, pets aren't allowed.

Is parking offered on site at Imperial Hotel Rotorua?

Yes, there's free self parking.

What are the check-in and check-out times at Imperial Hotel Rotorua?

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Imperial Hotel Rotorua and nearby?

Imperial Hotel Rotorua has an outdoor pool and a fitness center.

Does Imperial Hotel Rotorua have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.

Does Imperial Hotel Rotorua have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Imperial Hotel Rotorua like?

Imperial Hotel Rotorua is a short 1-minute walk from Whakarewarewa: The Living Maori Village and 7 minutes' walk from Redwoods Whakarewarewa Forest.

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Reviews

Imperial Hotel Rotorua Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.0

Staff & service

7.8

Property conditions & facilities

Reviews

10/10 Exceptional

Clean inside very nice good spot close to everything
Payton, 1-night trip

10/10 Exceptional

Very clean rooms. Helpful staff. Good value
Janet, 1-night trip

10/10 Exceptional

lovely clean room, friendly helpful staff.
Robyn, 1-night trip

10/10 Exceptional

Close to Tepuia for dinber and show
John, 1-night trip

10/10 Exceptional

Newly renovated room, very spacious. Great beds and all utilities are brand new.
Ants, 2-night trip

10/10 Exceptional

.
Tetauru, 2-night trip

6/10 Good

The shower was dirty with hair on the floor as well as what looked like conditioner. Tv didn’t work properly & could only watch to channels. Reception don’t even know how much I paid for the room. No communication about how to access amenities & it was very noisy. You could easily hear conversations being had in the room next door. It sounded like I was staying in a hostel. I certainly wouldn’t be calling it a hotel.
Kelly, 1-night trip

2/10 Poor

Bad
Kale, 1-night trip

4/10 Fair

The kitchen was dirty, fingermarks all over the copboards. hadnt been cleaned since the previous people no dish cloth or plug to do the dishes. Bathroom terribly small, in general, not the cleanest. beds were too hard, had a cheek to take bond off us when the place wasnt upto scratch, dirty outside
Lesley, 3-night trip

8/10 Very good

I liked everything except the lift wasn't working that i didn't like
Karen, 1-night trip

6/10 Good

Not functioning TV, heated towel rail and fan in bathroom. Limited staff help, only one person in charge at reception.
Jacqueline, 2-night trip

6/10 Good

Hotel Stay Review: 3/5 Stars – Mixed Experience The core issues were cleanliness and technology, contrasting with a great room size and helpful staff. Positives Room Size: The room was nicely large and spacious. Check-in: The check-in process was quick and uncomplicated. Early Morning Staff: A staff member preparing breakfast early was crucial on my day of early departure. Although I had informed the hotel of my early flight, I had no clear instructions for key drop-off. I only knew where to put the room card because this helpful individual was available. Areas for Improvement Cleanliness (Major Concern): Housekeeping was seriously lacking. Lower body hair was left in the bath/shower area and on the bathroom floor. Connectivity: The in-room technology was difficult to use. It took a long time to connect the TV to both the internet and then to Freeview. Separately, the Wi-Fi speed was slow when connected to my phone. Bathroom Design: The bathroom basin felt uncomfortably low. Other Notes I did not use the pool during the stay and therefore cannot review that facility.
Ruth, 1-night trip

6/10 Good

Tv would not hook up to internet properly so couldnt watch tv. Phones coukd not hook up to free internet. We called them in three times to fix this but it didnt work. Gave in in the end
Lexey, 1-night trip

6/10 Good

Convenient location. Small kitchenette with fridge, kettle, toaster, pot,pan,utensils etc.. 👍 No complimentary small ctn of milk to go with the drink satchets though 🙄 TV but no free channels or sky 👎 Upon entry the room was tidy but once ur sitting down and looking around.... Kitchette drawers and cupboards, greasy prints everywhere 🫣 Shower was terrible. No extractor fan. Weak water pressure and the lake of water that ends up outside the shower when ur done. New shower heads and longer length glass would be good. Also advertising spa pools (what sold them for me!!)and not 1 onsite just a cold, needed a good vacuum, pool. On arrival we were asked, because we paid upfront online, that a $100 bond is required which we'd get back upon check out. Never experienced that before and what is the point for 1 night? Went to check out around 8.20ish.. Still closed, no staff anywhere. Rang the emergency # numerous times only to ring once then be rejected. Terrible service. Staff member finally shows up but can't process my refund. We go away and return a few hours later. Staff member had processed the refund. Over all experience with the Imperial Hotel, Rotorua ⭐️⭐️⭐️
Mai-Ling, 1-night trip

8/10 Very good

Room was very clean and with separate bedroom and separate bed in lounge was perfect for 2 women travelling together. I had to reposition the standard lamp so I could read in bed and perhaps a wall light over the lounge bed would be a good idea. No small mixing bowl in kitchen and had to whisk 3 eggs in a dessert bowl for scrambled eggs. Very quiet location. Not within walking distance of the main centre, but we knew that.
Janet, 1-night trip

8/10 Very good

Boa estadia. Equipe da recepção não muito simpática
FLAVIA F, 1-night trip

8/10 Very good

Clean room everyday and easy access to the pool
Noah, 3-night trip

6/10 Good

The room was clean and tidy. Had a King size bed but this was a bit lumpy and felt it was sloping downhill. There seemed to be very little noise insulation as we were disturbed by noise from surrounding rooms. The people were not particularly noisy, but the construction materials were not noise absorbing which meant our peaceful weekend wasn't so peaceful.
Ian, 2-night trip

8/10 Very good

객실이 깨끗하고 조용합니다.
jungchol, 3-night trip

8/10 Very good

Fire alarm was rough
Joline, 2-night trip

6/10 Good

It wasnt very clean, the bed was just to bed pushed together so not comfy at all. Not terrible but definitely not great.
brayden, 1-night trip

10/10 Exceptional

Location was great. Staff were lovely. Pool was nice
Sonya, 1-night trip

10/10 Exceptional

Immense, avec 1 lit, un sofa et un petit lit. Idéalement situé à coté de Whakarewarewa, et pas loin de Te Puia, il est par contre excentré. C'était un choix, me concernant
Aurélie, 1-night trip

10/10 Exceptional

DOHAN, 1-night trip

10/10 Exceptional

Calista, 2-night trip