Citadines Connect Bertam Georgetown Penang puts you just a 5-minute drive from KOMTAR and Gurney Drive. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. There's a 24-hour fitness center, and apartments offer flat-screen TVs and slippers.
428, Jalan Penang, Georgetown, George Town, Pulau Pinang, 10000
What's nearby
KOMTAR - 2 min walk - 0.2 km
1st Avenue Mall - 5 min walk - 0.5 km
Pasar Chowrasta - 7 min walk - 0.6 km
Chit Tiau Lor Ban San - 10 min walk - 0.9 km
Georgetown UNESCO Historic Site - 12 min walk - 1.1 km
Getting around
Penang Intl. Airport (PEN) - 29 min drive
Penang Sentral - 29 min drive
Tasek Gelugor Station - 36 min drive
Restaurants
Restoran Zim Sum 点心之家 - 1 min walk
chong charcoal seafood char koay teow 碳烧海鲜炒粿條 - 2 min walk
No 5, Seafood Char Koay Teow (梁少爺5號炒粿條) - 1 min walk
Osmanthus HK Dessert House Cafe - 2 min walk
Lily's Vegetarian Kitchen (欣莉素餐馆) - 4 min walk
About this property
Citadines Connect Bertam Georgetown Penang
Citadines Connect Bertam Georgetown Penang puts you just a 5-minute drive from KOMTAR and Gurney Drive. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. There's a 24-hour fitness center, and apartments offer flat-screen TVs and slippers.
At a glance
DONE
Property size
70 apartments
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets allowed (dogs and cats only, 2 total, up to 22 lbs per pet)*
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Electric kettle
Water dispenser
Free tea bags/instant coffee
Dining
Continental breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 88 for adults and MYR 38 for children
1 restaurant and 1 coffee shop/cafe
Coffee/tea in a common area
Bedrooms
Bed sheets provided
Bathrooms
Shower
Toilet paper
Bidet
Shampoo
Towels provided
Hair dryer
Slippers
Entertainment
40-inch flat-screen TV with satellite service
Outdoor areas
Outdoor entertainment area
Work spaces
Laptop workspace
Desk chair
Comfort
Air conditioning
Pets
Pet friendly
MYR 1000 per pet per night
2 total (up to 22 lbs per pet)
Welcoming cats and dogs only
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 36
Hardwood flooring in room
Smoke-free property
Services and conveniences
Daily housekeeping
Safe
Multilingual staff
24-hour front desk
Location highlights
Near a metro station
In the business district
In the city center
Things to do
24-hour fitness center
Shopping mall on site
Bicycle rentals on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
70 rooms
2 floors
2 buildings
Built in 2025
Renewable energy used
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 88 for adults and MYR 38 for children
Pets
Pets are allowed for an extra charge of MYR 1000 per pet (may vary based on length of stay)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Citadines Connect Bertam Georgetown Penang George Town
Frequently asked questions
Is there a pool at Citadines Connect Bertam Georgetown Penang?
Yes, there's an outdoor pool.
Are pets allowed at Citadines Connect Bertam Georgetown Penang?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Citadines Connect Bertam Georgetown Penang?
Sorry, there's no onsite parking at Citadines Connect Bertam Georgetown Penang.
What are the check-in and check-out times at Citadines Connect Bertam Georgetown Penang?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Citadines Connect Bertam Georgetown Penang and nearby?
Citadines Connect Bertam Georgetown Penang has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Citadines Connect Bertam Georgetown Penang?
Yes, there's an onsite restaurant.
What's the area around Citadines Connect Bertam Georgetown Penang like?
Citadines Connect Bertam Georgetown Penang is in Downtown George Town, a short 4-minute walk from KOMTAR and 13 minutes' walk from Chit Tiau Lor Ban San.
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9.6
Cleanliness
9.4
Amenities
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 26, 2026
Room was excellent - clean and cosy. Overall service very friendly and the location is brilliant.
ELLIOT
ELLIOT, 3-night trip
Verified
10/10 Exceptional
Apr 21, 2026
The staff were really friendly and helpful, we arrived super early and the hotel front desk lady let us into our room around 12:00 - usually it's 3:00 before you can check in. Room was very big for a family of 4 and area is right in the centre of George town.
James
James, 3-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Room is very clean, and thank the staff for their
Ti-Ming
Ti-Ming, 4-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Luxurious room and furnishings. Lovely amenities.
Shawaal
Shawaal, 4-night trip
Verified
4/10 Fair
Apr 10, 2026
First time I got into a hotel without parking, don't even fill up your water and location so inconvenient. Next to a local karaoke and the sound proof is so bad I can hear every single vocal. Good is staff is exceptionally patience to assist and breakfast has healthy options.
Chee Hong
Chee Hong, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Betsy
Betsy, 3-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Clean room, great location
Eric
Eric, 3-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Fantastiska frukostar, vänlig och hjälpsam personal. Ett av de bästa hotellen jag bott på. Poolen är liten men man är ju oftast inte i George Town för att vara på hotellet.