JW Marriott Crete Resort & Spa

Property class: 5 and above
Luxury beachfront hotel with spa, near Marathi Beach

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JW Marriott Crete Resort & Spa offers a private beach and gives you access to onsite snorkeling. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Fayi, one of 4 restaurants, serves Mediterranean cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
The current price is $365
$432 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 13 of 13 rooms

Deluxe Guest room, 1 King, Sea view, Balcony

  • Sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Guest room, 1 King, Sea view, Balcony, Whirlpool

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Open-Plan Deluxe Suite, 1 King Bed with Sofa bed, Sea View (Private Pool)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Guest room, 2 Twin, Sea view, Balcony

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 King, Sofa bed, Sea view, Private pool, Terrace

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Open Plan Junior Suite, 1 King Bed with Sofa bed, Sea View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Family Suite, 1 Bedroom Suite, 1 King, Sofa bed, Sea view, Terrace

  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Terrace, Sea View (Private Pool)

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 King, Sofa bed, Sea view, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Swim Up, Guest room, 1 King, Sea view

  • Sleeps 2
  • 1 King Bed

Deluxe Family room, 1 King, Sofa bed, Sea view, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

2-Level Villa, Sea View, Private Pool, Terrace

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Earth-Sheltered Villa, Sea View, Private Pool, Terrace

  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Map
Marathi, Chania, 73500

What's nearby

  • Marathi Beach - 5 min walk - 0.5 km
  • Loutraki Beach - 4 min drive - 1.9 km
  • Old Venetian Harbor - 29 min drive - 19.0 km
  • Port of Souda - 29 min drive - 19.0 km
  • Nea Chora Beach - 32 min drive - 20.5 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 18 min drive

Restaurants

  • ‪The Anchor - ‬9 min drive
  • ‪Olympic Catering - Everest - ‬12 min drive
  • ‪Souda Bay Coffee Bar - ‬9 min drive
  • ‪Argonaut - ‬8 min drive
  • ‪5' Minutes Shop & Coffee - ‬9 min drive

About this property

JW Marriott Crete Resort & Spa

  • JW Marriott Crete Resort & Spa offers a private beach and gives you access to onsite snorkeling. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Fayi, one of 4 restaurants, serves Mediterranean cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 160 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*

Pets

    • Pets allowed (1 total, up to 18 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite valet parking
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

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Reviews

JW Marriott Crete Resort & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent with a huge variety of options. (7 reviews)
  • The pools were excellent with multiple options, including a kids' pool and private pools in suites, offering comfortable seating and ocean views. (5 reviews)
  • Meals were excellent and the Italian restaurant was a standout favorite. (3 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Everything was great. The staff was very helpful.
Verified review

10/10 Exceptional

Exceptional! One of the best hotels we’ve stayed in. The staff, the location, facility, and quality of food was incredible. Don’t think twice, it’s totally worth the price.
Verified review

10/10 Exceptional

Beautiful, modern & fresh resort. Staff are friendly and serviceminded. 3 restaurants on the resort, the Itialian restaurant was our favorite. Amazing location with crystal clear and clean blue ocean. 30 min drive to Chania with taxi or arranged transportation.
Verified review

10/10 Exceptional

Highly recommended. Incredibly designed, beautiful views with great service.
Verified review

10/10 Exceptional

It is very beautiful property and meticulously managed. The ground is very clean and room is very clean as well. They have housekeeping three times a day so they constantly stop by and make sure room is cleaned. Breakfast has lots of options and staffs are very friendly. I really enjoyed to stay.
Verified review

10/10 Exceptional

Staff and services was impeccable!!!
Verified review

10/10 Exceptional

We spent our Whitsun holidays at the JW Marriott Crete with our young kids and had a great time. The resort is beautiful, located right at the quiet end of Marathi Bay. It’s incredibly family-friendly—the staff were amazing with the children, and the kids' pool is perfect since it's shallow, warm, and shaded by a sun sail. Our suite was also great, featuring comfortable sofa beds and its own private pool. The hotel restaurants are good but quite expensive, though there are plenty of nice, cheaper options right along Marathi beach. Definitely recommend it for families!
Verified review

10/10 Exceptional

Clean beautiful views
Verified review

10/10 Exceptional

Beautiful hotel. Nice rooms. True 5 star.
Verified review

10/10 Exceptional

We had a wonderful time at the JW. The staff were fantastic and friendly. Everyone there was warm and helpful. We especially enjoyed talking to Angela at breakfast each morning. The property was modern and comfortable with multiple decorative pools. Our room looked straight into the ocean and the tall mountains behind. I was able to dive the elephant and seal caves which were fantastic. There’s a nearby dive shop. I highly recommend Blue Adventures Diving. The beach is small and quaint with nice chairs overlooking the water. Meals were excellent too. Thank you!
Verified review

10/10 Exceptional

The sight and th accomodartions. Excellent service
Verified review

10/10 Exceptional

My husband and I spent a week here for part of our honey moon and couldn’t have been more impressed! It was truly the highlight of our trip. The hotel is BEAUTIFUL, the staff is amazingly attentive and friendly, amenities were outstanding, five stars all around! If you are looking for a place to stay around and relax, this is absolutely it. We didn’t want to explor Chania much, so this wasn’t an issue, but it is a bit far from the town. However, the hotel offers so many experiences to enjoy every day (wine tasting, snorkeling, water activities, cooking classes, a full spa, etc).
Verified review

10/10 Exceptional

Amazing! Literally amazing all around! The hotel is new and modern. Very upscale and well designed. Great location. Not really on a white sandy beach, but the swimming area is great. Room was very large and well designed. Huge bathroom with spacious shower and a tub. Included breakfast was amazing - one of the best we ever had. The staff is so friendly and helpful and well trained. Everyone had a smile and super accommodating. Minor issue was addressed quickly and with class. This is one of the best hotels we ever stayed at and definitely the best hotel on Crete. Management at the hotel is doing a great job! We cannot be happier! Thank you!
Verified review

10/10 Exceptional

We spent 6 nights here for our 10-year anniversary and loved it. The hotel and grounds are stunning, and the staff were friendly and attentive. Breakfast was excellent with a huge variety. On-site dining is convenient but pricey (as expected). The Italian restaurant was fine, but not super memorable. We mostly ate dinner in Chania. The spa is calm and relaxing, and I had one of the best massages ever. 60 minutes for 140 euros. Our favorite part of our stay was lounging by the pools and on the sunbeds by the ocean. The beds are incredibly comfortable with food and drink service right to your chair, and you can't beat the gorgeous ocean views! Our standard room was modern, spacious, and well-equipped, with plenty of closet space and a large smart TV that was easy to log into our desired streaming services. The only drawback for us is the location, about 30 minutes from Chania. We knew this was going to be the case, so we had a car to take day trips and spend the nights in Chania's old town. Overall, a beautiful resort with outstanding amenities and perfect for a special occasion!
Verified review

6/10 Good

Great property. Staff needs better training but overall a good option to stay in Crete.
Verified review

10/10 Exceptional

Great
Verified review

6/10 Good

We arrived at the hotel and we
Verified review

10/10 Exceptional

New property in Chania … exceptional facility and staff … superb FIVE star experience Enjoyed the experience immensely, even though they had been open for only a few months … they delivered an exceptional experience. We had the junior suite with a swimming pool, spacious and elegant. You almost don’t want to leave your room. Manos, the operations manager was warm, caring and welcoming. The facilities: 3 swimming pools with excellent seating, gym: state of the art, and multiple restaurants were exceptional. Thank you Marriott Chania
Verified review

10/10 Exceptional

The hotel is new and beautiful. Good quality materials used. The area is so beautiful and the sea is perfect for snorkeling. Hotel makes you feel you wabt to be healthy and fit (nice healthy food options and nice fitness classes). Maybe not suitable for very small kids due the many rocks around (however many nice pools) but a fantastic choice for Crete- feels luxurious and quiet. Kids club staff is fantastic and although I was not so sure about kids club in the basement conference room (the outside designated kids club area is too hot in August) my kids loved it. Movie nights outside were very much appreciated! Amazing experience!
Verified review

4/10 Fair

Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened: - charged £700 more because we booked via Expedia - why has this happened? - no systems internally are working, everything was difficult - washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning
Verified review

10/10 Exceptional

Hotel muy recomendable, aun mas si se pretende evitar la masificación de La Canea, a evitar las habitaciones de ultima fila dado que pierde el encanto de poder tener el mar minimamente cercano
Verified review

10/10 Exceptional

Hittills bästa hotellet jag bott på! Otroligt rent, serviceorienterad, och lyxigt! JW Marriott har verkligen låst upp nyckeln till en otrolig hotellupplevelse!
Verified review

10/10 Exceptional

Great service and facilities are exquisite
Verified review

10/10 Exceptional

Prachtig locatie en zwembad Vriendelijk personeel Ontbijt zeer goed
Verified review

8/10 Very good

Tolle Lage für eine gepflegte Auszeit ab vom Schuss! Einzige Einschränkung: von Mo bis Sa mehrmals täglich während ein paar Minuten Lärm von Militärflugzeugen, was wir aber nicht als störend empfanden. Aus unserer Sicht 3 Schwachpunkte, die wir auch dem Hotel mitgeteilt haben: -sehr schwere Fenstertür zur Terrasse. Vor allem das Öffnen von aussen kann sehr anspruchsvoll sein. -starke, zentrale Klimaanlage (eigentlich gut), deren Steuerung aber noch nicht ideal ist. Uns war es in der Nacht entweder zu warm oder zu kalt, weil sich die Anlage nicht an unsere Temperatureinstellungen hielt. -eingeschränkte Privatsphäre bei Zimmern mit Pool. Sichtschutz gibt es nur auf eine Seite, zur anderen Seite hin ist man sofort im Blickfeld des Zimmernachbarn, sobald man die Nase aus dem Fenster hält. Da könnte man baulich noch nachhelfen um das Gefühl von Privatsphäre (nicht unwesentlich bei Zimmer mit Pool) zu steigern. Alles in allem hatten wir einen schönen Aufenthalt. Wer gewisse Mängel griechischer Baukunst übersehen kann, wird die schöne Lage und das Frühstück mit einer guten Auswahl qualitativ hochstehender Produkte geniessen können.