2/10 Poor
May 9, 2025
This accommodation was not clearly identified as a short-term type private rental, which created uncertainty upon arrival. Arriving at 11 p.m., I was uneasy walking into a fenced yard with no onsite staff or reception. In the darkness, I wasn’t sure I was at the right property. Initially, I left, contemplating staying in my car, but ultimately decided that was neither safe nor reasonable. Returning through an unsecured gate into the backyard, I managed to enter the unit, which lacked an interior deadbolt—only a keyless exterior entry utilizing a code.
The room did not appear to meet commercial building standards expected in a hotel or boutique-style hotel. Safety concerns included an electric/gas meter installed only inches above an electric panel (where code requires an 18-inch separation), and a hot water heater concealed behind a curtain in a closet near the kitchenette. Additional issues included an unlevel toilet and peeling paint in the bathroom and a smell of mildew/mold.
I did not feel safe and checked out within 12 hours. However, the property refused to refund any portion of my prepaid six-day stay. As a solo traveler, I found the conditions uncomfortable and insecure. My deposit was not refunded upon checkout, despite previous assurances via text that it would be returned once I left the premises. A business with a rigid no-cancellation, no-refund policy often fails to deliver on its advertised experience, and unfortunately, that was the case here.
Jenae
Jenae, 6-night trip