They gave me two different rooms, then due to a miscommunication, a guy told me that if I wanted breakfast I had to pay extra. The next day, I complained to someone at reception and found out that asking for a simple cappuccino wasn't included in the breakfast, because espresso or cappuccino are extras that have to be paid for... I've never heard anything so ridiculous in my life, and what's more, it's not even specified here on this site, so I'm also angry with hotels.com. Subsequently, I used a hairdryer to dry my hair, and it caught fire. To top off this experience, which fortunately only lasted four days, I thank goodness I had an unlimited internet plan with Airalo, because the hotel's Wi-Fi is not only slow, but every 10 minutes, even if you don't move your phone, the connection drops. It's a shame because the hotel is in a good location, but it needs a lot of renovations and more attention to the building.