Hakone Hotel

Property class: 4
Lakefront hotel with 2 restaurants, near Lake Ashi

Choose dates to view prices

When you stay at Hakone Hotel, you'll be just a 5-minute drive from Lake Ashi and Fuji-Hakone-Izu National Park. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, Hakone Kowakien Yunessun and Hakone Shrine are within a short drive. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Meeting room
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
The current price is $194
$248 total
Sep 25 - Sep 26

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Top Floor Superior Twin Room - Non-Smoking

A hotel room with a large bed, a desk, and a view of the water.

Top Floor Superior Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a view of a traditional building.

Japanese-style Room

  • Sleeps 6
  • 6 Double Futons

View all photos for Premium Fourth Room

A hotel room with a bed, a sofa, a small table, and a decorative wall panel.

Premium Fourth Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room with Lake View, Non Smoking

A hotel room with a bed, sofa, TV, and a large window with a view of a lake and hills.

Double Room with Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony and Lake View, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Suite with Balcony and Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 83 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room with Lake View, Non Smoking (Upper floor)

A hotel room with two beds, a large window with a view, a desk, and a chair.

Superior Twin Room with Lake View, Non Smoking (Upper floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Fourth Room with Lake View, Non Smoking

A hotel room with a bed, a sofa, a coffee table, a desk, and a large mirror.

Premium Fourth Room with Lake View, Non Smoking

  • Lake view
  • 110 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Moderate Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a view of a cityscape.

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Partial lake view
  • 33 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room with Lake View, Non Smoking

A hotel room with two beds, a desk, a chair, and a view of the sea.

Superior Twin Room with Lake View, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Lake view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Junior Suite with Balcony and Lake View, Non Smoking

A hotel room with two beds, a desk, a TV, and a view of the mountains.

Junior Suite with Balcony and Lake View, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Japanese style Room with Lake View, Non Smoking

A modern interior with tatami flooring, a dining area with red chairs, and a view of a body of water.

Japanese style Room with Lake View, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Futons

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  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,004 reviews
The price is $297
$378 total
Sep 23 - Sep 24
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About the neighborhood

Map
65 Hakone Hakone-Machi, Kanagawa, Hakone, Kanagawa-ken, 250-0521

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Lake Ashi - 1 min walk - 0.1 km
  • Hakone Karakuri Museum - 1 min walk - 0.2 km
  • Hakone Ekiden Museum - 5 min walk - 0.4 km
  • Hakone Shrine - 8 min drive - 3.0 km

Getting around

  • Haneda Airport (HND) - 120 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Hakone Gora Station - 13 min drive
  • Hakone Ohiradai Station - 15 min drive

Restaurants

  • ‪DAMMTRAX CAFE - ‬5 min drive
  • ‪箱根神社 お休処 (権現からめもち) - ‬5 min drive
  • ‪バイカーズパラダイス - ‬5 min drive
  • ‪cafe KOMON 湖紋 - ‬2 min walk
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬20 min walk

About this property

Hakone Hotel

  • When you stay at Hakone Hotel, you'll be just a 5-minute drive from Lake Ashi and Fuji-Hakone-Izu National Park. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, Hakone Kowakien Yunessun and Hakone Shrine are within a short drive. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

Hotel size

    • 48 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 6:30 AM - midnight
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
    • Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge

What to do

  • Hot springs
  • Kayaking nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1923
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 65-inch LED TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 hot springs open between 2:00 PM and midnight.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 to 3500 for adults, and JPY 900 to 2100 for children

Pool, spa, & gym (if applicable)

  • Hot springs access available from 2:00 PM to midnight

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone

Frequently asked questions

Are pets allowed at Hakone Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hakone Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Hakone Hotel and nearby?

Have fun during the warmer months with activities nearby such as kayaking. Additional recreation onsite includes hot springs. Hakone Hotel also has a garden.

Are there restaurants at or near Hakone Hotel?

Yes, there are 2 onsite restaurants.

What's the area around Hakone Hotel like?

Hakone Hotel is a short 3-minute walk from Hakone Ekiden Museum and 2 minutes' walk from Hakone Karakuri Museum.

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Reviews

Hakone Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and offered a wide variety of options with many guests praising its quality and spread. (14 reviews)
  • Plenty of parking slots were available for free parking. (5 reviews)
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Popular mentions

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Service staff
Restaurant
Breakfast
Room
Bar
Lake
Location
Convenience store
Hot springs

Reviews

Verified review

10/10 Exceptional

Hotel is ideally located, very good service, convenient car park. Amazing view. Nice onsen. 2 restaurants which are ok as there are not much options around (for dinner at least). It was a very nice stay for the whole family (with a 3 years old).
Verified review

10/10 Exceptional

Stunning hotel with amazing views across the lake, floor-to-ceiling windows in our room which was fantastically 1970s design in very high quality. The onsen overlooking the lake was also glorious. The breakfast. Buffet was fantastic and the staff were brilliant. Hakone’s sightseeing boat goes from next door and is a must.
Verified review

8/10 Very good

Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Verified review

10/10 Exceptional

Lively old hotel feel huge and comfortable
Verified review

10/10 Exceptional

Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
Verified review

10/10 Exceptional

Location, quiet, view
Verified review

8/10 Very good

Great service nice location but property needs renovation specially rooms and bathrooms.
Verified review

8/10 Very good

In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond.
Verified review

10/10 Exceptional

Very relaxing resort stay with great view of Lake Ashi.
Verified review

10/10 Exceptional

A great hotel with great staff and excellent service. Really enjoyed our short stay at this wonderful hotel.
Verified review

10/10 Exceptional

Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Verified review

10/10 Exceptional

Nice location, friendly staffs, great food. Highly recommended!
Verified review

10/10 Exceptional

Scenic view
Verified review

8/10 Very good

It was a great location, and we were able to see the lake and the very top of Mt. Fuji. The hotel was very clean and well looked after. Staff are very polite too! One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
Verified review

10/10 Exceptional

Good Onsen and very nice breakfast. Our bed is huge. The view is good.
Verified review

10/10 Exceptional

Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Verified review

4/10 Fair

Great view of lake
Verified review

10/10 Exceptional

Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
Verified review

10/10 Exceptional

A fantastic view and peaceful environment
Verified review

8/10 Very good

Great hotel to stay at in a great location, yes hotel was dated and the French breakfast was underwhelming. However its located very close to everything you would want to do in Hakone and its surrounding areas, the customer service was excellent , view amazing, kid friendly, easy parking and overall a great stay at hakone hotel!
Verified review

8/10 Very good

Lake location and view
Verified review

8/10 Very good

The location of the property is amazing right in front of Lake Ashi. Beautiful views and close to trails and historical areas. The hot spring spa (onsen) are very nice and clean. The hotel itself is old and a bit dated but still worth it.
Verified review

10/10 Exceptional

I absolutely enjoyed my stay. The room was clean and had a wonderful view of the lake. Even got to see Mt. Fuji! It was quiet and easy to access public transportation, especially using the Hakone Freepass.
Verified review

10/10 Exceptional

The view from our room was incredible. We were fortunate to get Clear sky and the view of Mount Fuji.
Verified review

10/10 Exceptional

Very good view