In the heart of Toulouse City-Centre, Citiz Hotel offers a sophisticated retreat. Relax with coffee at the cafe, unwind in the bar or work out logistics at the 24-hour business center. With helpful multilingual staff and luggage storage available, your stay is sure to be hassle-free.
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000
What's nearby
Place Wilson - 2 min walk - 0.2 km
Capitole de Toulouse - 5 min walk - 0.4 km
Place du Capitole - 6 min walk - 0.5 km
Basilica of Saint-Sernin - 8 min walk - 0.7 km
Zenith de Toulouse - 10 min drive - 4.0 km
Getting around
Blagnac Airport (TLS) - 12 min drive
Toulouse St-Agne Station - 6 min drive
Le TOEC Station - 8 min drive
Toulouse Matabiau Station - 10 min walk
Jean-Jaurès Metro Station - 1 min walk
Capitole Station - 4 min walk
Jeanne d'Arc Metro Station - 6 min walk
Restaurants
Big Fernand Toulouse - 1 min walk
Les Américains - 1 min walk
Hippopotamus Steakhouse - 1 min walk
McDonald's - 1 min walk
Burger King - 1 min walk
About this property
Citiz Hotel
Citiz Hotel puts you within a 15-minute drive of Cité de l'Espace and Airbus. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Jean-Jaurès Metro Station is steps away and Capitole Station is 4 minutes.
Languages
Arabic, English, French, German, Italian, Spanish
At a glance
DONE
Hotel size
56 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (1 total)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 23 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Stair-free path to entrance
Room amenities
Be entertained
66-cm flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Select Comfort mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: EUR 100 per accommodation, per night
A damage deposit of EUR 100 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Self parking costs EUR 23 per day
Policies
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Citiz Hotel
Citiz Hotel Toulouse
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse
Frequently asked questions
Does Citiz Hotel offer free cancellation for a full refund?
Yes, Citiz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citiz Hotel?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Citiz Hotel?
Yes. Self parking costs EUR 23 per day.
What are the check-in and check-out times at Citiz Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Citiz Hotel?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (7-min drive) is nearby.
Are there restaurants at or near Citiz Hotel?
Yes, there's an onsite restaurant.
What's the area around Citiz Hotel like?
Citiz Hotel is in Toulouse City-Centre, a short 1-minute walk from Jean-Jaurès Metro Station and 3 minutes' walk from Garonne.
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Citiz Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Nightclubs
Cities
Bathroom
Towns
Bed
Parking
Breakfast
Reviews
10/10
It was everything I want in a hotel at a fair price.
Herbert
1-night trip
10/10
Hotel was in a great location and the staff were super friendly and helpful
Roisin
2-night trip
8/10
Great location
Normand
1-night trip
8/10
The hotel room was nice, though a little tight. Its in the heart of a lot of the sites and everything is walking distance which is good for the daytime tourist, however it is a double edged sword as many people will be talking loudly while drunk when passing the hotel making it less than ideal for a light sleeper.
The staff were curteous and showed us to the room and explained briefly about the city which was nice and will always be appreciated by myself.
Ben
2-night trip
8/10
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Sean
7-night trip
8/10
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Ulrike
1-night trip
6/10
Very good location in the centre of Toulouse.
The only negative is that there was no gym in the hotel.
Carlos
2-night trip
8/10
Great location, easy transportation from airport and to train station. Easy walking distance to attractions and dining.
Staff responded to our lack of wifi with a good option that we appreciated-all staff helpful and bilingual. We had a very pleasant and easy stay.
Allan
2-night trip
10/10
A perfect stay! Friendly and help staff, clean hotel, very convenient to restaurants, market and other attractions.
Timothy
6-night trip
8/10
Good value
Julio
1-night trip
10/10
Good
William
4-night trip
10/10
It is just so quaint in the heart of the city with many things to do with in walking distance!
Steffany
1-night trip
10/10
Lovely hotel, clean and comfortable rooms! Staff were extremely friendly. Overall a great stay.
Aisling
1-night trip
10/10
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Ropsonna
4-night trip
10/10
Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Alex
4-night trip
8/10
Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Richard
1-night trip
10/10
Felt good after 2 weeks of good European hotels (good ones) to know what to expect
Very nice overall
Colette
1-night trip
8/10
It’s a solid three-star hotel, but not four in my opinion. Very accessible location.
Douglas
1-night trip
6/10
3 star hotel rather than 4. The position is central, close to everything, but at the same time it is quite noisy (traffic and people)
Flavio
3-night trip
10/10
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
Andranik
2-night trip
10/10
I don’t know your clientele, but most foreign hotels I stay at have some TV channels in English.
I think you need to boost the technology in the room. Perhaps USB ports for phone charge. I had trouble with WiFi all week and had to shut it off. When it gave me access, I couldn’t download anything. I have unlimited data with AT&T but I imagine some people don’t.
Geoffrey
7-night trip
10/10
It Was in the middle of the city
Carlo
3-night trip
10/10
Perfect location in the middle of town. Room was brand new, clean and air conditioned. Staff was helpful. Breakfast was not included when we booked.
Andy
1-night trip
8/10
Hotel is extremely central and secure, on the main street with direct walks to all tourist areas as well as non-tourist areas. Great service during check in and check out.
Hotel rooms are very clean, and as young travellers, had great access to a lot of bars and clubs around.
Hotel WiFi speed is not so great, where I planned to work from the lobby/room for one day, but unfortunately couldn't.
Verified traveler
2-night trip
8/10
It is exactly as the pictures. It was clean and very well located. The front desk staff was very helpful as well. Topical European style size rooms.
A bit less privacy between the bed and the washroom if you are traveling with family since it is semi-open.