In the heart of town, Hotel Casa Corazón beckons you to unwind on the charming terrace or stroll through the garden. As you sip your coffee from the cafe, connect with loved ones using free WiFi in public areas.
Laguna Bacalar Ecological Park - 6 min drive - 4.0 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Corozal (CZH) - 51 min drive
Restaurants
Albahaca - 19 min walk
Mr. Taco - 5 min drive
Navieros Bacalar - 5 min drive
gelato artesanal - 5 min drive
La Bendición Dios - 3 min drive
About this property
Hotel Casa Corazón
Hotel Casa Corazón puts you within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Free self parking is an added perk, and guests can keep active with onsite kayaking. Other features include a terrace and a garden.
At a glance
DONE
Hotel size
14 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Traveling with children
Children stay free (see details)
What to do
Kayaking
Ecotours nearby
Water skiing nearby
Services
Concierge services
Tour/ticket assistance
Facilities
1 building/tower
Built in 2004
Garden
Terrace
Mosquito nets
Room amenities
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
More
Limited housekeeping
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Casa Corazon
Casa Corazon Bacalar
Casa Corazon Inn
Casa Corazon Inn Bacalar
Casa Corazon Hotel Bacalar
Casa Corazon
Hotel Casa Corazón Hotel
Hotel Casa Corazón Bacalar
Hotel Casa Corazón Hotel Bacalar
Frequently asked questions
Does Hotel Casa Corazón offer free cancellation for a full refund?
Yes, Hotel Casa Corazón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Corazón?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casa Corazón?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casa Corazón?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Hotel Casa Corazón and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Hotel Casa Corazón also has a garden.
What's the area around Hotel Casa Corazón like?
Hotel Casa Corazón is a short 17-minute walk from Lake Bacalar and 17 minutes' walk from Cenote Cocalitos.
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Reviews
Hotel Casa Corazón Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
7.4
Location
6.4
Staff & service
5.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 18, 2024
I love the quietness of this place and the easy access to the lagoon at this property.
Yesenia
Yesenia, 4-night trip
Verified
10/10 Exceptional
Oct 15, 2024
If you are looking for the Ritz, this ain't it. What you will have is a great location, at a great price, peace and tranquility. Spend your day in the lagoon, right off their deck, maybe some Kayaking. Very friendly staff. Will come again!
Edgardo
Edgardo, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2024
Great access to lagoon.
David
David, 3-night trip
Verified
10/10 Exceptional
Jun 16, 2022
Very pleasant stay reslly cordialand accommodating staff.
Ulises
Ulises, 1-night trip
Verified
10/10 Exceptional
Jul 11, 2023
The service was great. My husband and I were comfortable. The location is perfect, 10 min walking to the beach, and 15 min walking to el centro.
Yesenia
Yesenia, 6-night trip
Verified
2/10 Poor
Jul 25, 2024
This place is like glamping! The Wifi was weak and it was over priced!
Demitri
Demitri, 1-night trip
Verified
4/10 Fair
Jul 10, 2022
Kayaks and life vests were under repair so not available for use. Rooms are very simple - our bed had hair all over it so had to have manager replace sheets - polyester sheets. No A/C - suffered worst hot night in bed - did not sleep.
Frank
Frank, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Bello lugar
Octavio
Octavio, 3-night trip
Verified
10/10 Exceptional
Oct 7, 2024
El muelle a la laguna fue lo mejor…
Patricia
Patricia, 1-night trip
Verified
6/10 Good
Jun 11, 2024
Primera experiencia en Bacalar
La pasamos bien, no como quisiera por pequeños incidentes con el baño pero considero que la mayor parte que pasé ahí fue agradable, tiene buena comunicación con la hermosa laguna de Bacalar
José Alberto
José Alberto, 2-night trip
Verified
8/10 Very good
Feb 21, 2024
Nous avons aimés l’accès directe au lac, la courtoisie des employés de l’établissement et la tranquillit é. Les hamacs extérieurs étaient bien, les chaises n’ont pas de coussin, donc un peu moins confortable. Vous aurez besoin de prendre un taxi pour vous rendre au centre (ou 45 min à pieds). Sommes toute bien pour l’accessibilité au lac.
Sabrina
Sabrina, 4-night trip
Verified
6/10 Good
Jan 29, 2024
Buen lugar, tranquilo y seguro. La sección de la laguna donde está muy bonita, los decks y área de sillas es muy buena. Podría mejorar en ofrecer servicio de restaurante
Victor
Victor, 1-night trip
Verified
6/10 Good
Dec 24, 2023
Creo que puede mejorar algunas cosas.
alexasos
alexasos, 2-night trip
Verified
2/10 Poor
Jul 31, 2023
NUNCA ME RECIBIERON, POR MAS QUE HABLE POR TELEFONO
Diani Nayeli
Diani Nayeli, 1-night trip
Verified
2/10 Poor
Jun 23, 2023
Cuando llegamos estaba cerrado, nos atendieron pasada una hora y mientras nosotros afuera porque estaba cerrado el porton de acceso.
Juan Isac Jiménez Nañez
Juan Isac Jiménez Nañez, 1-night trip
Verified
2/10 Poor
Jan 29, 2023
No muy limpio no tenían agua caliente al siguiente día no tenia agua para bañarme ni tampoco servicio ese cafe
Maria
Maria, 1-night trip
Verified
6/10 Good
Jan 25, 2023
Descuidado el hotel, sin agua, no podíamos ir al baño porque no había agua por ningún lado,
daniela
daniela, 1-night trip
Verified
6/10 Good
Dec 3, 2022
Pesima administración
Cuando llegamos el hotel no tenia registrada nuestra reservacion con la excusa de que no trabaja con la pagina de hoteles.com porlo que nos tuvieron que acomodar en otra habitacion que no habiamos reservado y pagado con anticipacion, nos ofrecieron cortesias como compensacion dd este incidente las cuales nos las terminaron dando de mala gana, de igual manera solicitamos facturacion a la llegada del establecimiento la cual nunca enviaron
Ernesto
Ernesto, 2-night trip
Verified
2/10 Poor
Oct 19, 2022
Horrible
Chambre sale et insalubre. Odeur de moisi. Salle de bain salle. Aucune sécurité. Baie vitrée ne ferme pas. Le personnel est inexistant tout comme les services. A fuir
LIONEL
LIONEL, 2-night trip
Verified
6/10 Good
Aug 19, 2022
En gustos se rompen géneros, en lo personal no me gusto, las camas muy feas en cuanto comodidad, el baño muy feo y pequeño, la atención del personal es excelente, ubicación buena.
Arodi Anaí
Arodi Anaí, 2-night trip
Verified
8/10 Very good
Jun 27, 2022
Muy amables en todo, podrían incluir quiza cafe o un desayuno ligero por las mañanas
Leonardo
Leonardo, 8-night trip
Verified
10/10 Exceptional
May 23, 2022
Nos gusto mucho el acceso a la laguna, el hotel tiene todo lo necesario para descansar, me gusto que nuestra habitación contaba con aire acondicionado además de que el personal fue sumamente amable.
Jose Antonio Corona
Jose Antonio Corona, 5-night trip
Verified
2/10 Poor
May 8, 2022
El hotel no era nada como esta descrito en su pagina de internet. Los cuartos no tenian luz, abanico o aire acondicionado. El clima en Bacalar minimo merece un abanico. Estoy muy decepcionada y me siento engañada de su publicacion.
Delma
Delma, 1-night trip
Verified
8/10 Very good
Apr 26, 2022
Lo bueno y lo malo
Lo bueno: el muelle, hermosa vista, es un buen lugar para nadar, el servicio excelente
Lo malo: las camas duras, el abanico de techo hacia mucho ruido, hay una isla enfrente que hace que no puedas apreciar la Laguna completa
Nora Alicia
Nora Alicia, 3-night trip
Verified
4/10 Fair
Apr 19, 2022
El lugar del hotel está increíble, el personal poco servicial y las habitaciones dejaban mucho que desear.