When you stay at City Centre Albert Dock & Arena Apts, you'll be within a 15-minute walk of Royal Albert Dock and Liverpool ONE. Bonuses like washing machines, refrigerators, and microwaves are in all apartments.
When you stay at City Centre Albert Dock & Arena Apts, you'll be within a 15-minute walk of Royal Albert Dock and Liverpool ONE. Bonuses like washing machines, refrigerators, and microwaves are in all apartments.
At a glance
Property size
8 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking nearby (GBP 20 per day; reservations required)
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Offsite parking within 0.5 mi (GBP 20 per day); reservations required
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Toaster
Paper towels
Freezer
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.95 for adults and GBP 18.95 for children
Bedrooms
Bed sheets provided
Bathrooms
Shower/tub combination
Rainfall showerhead
Towels provided
Toilet paper
Free toiletries
Entertainment
40-inch flat-screen TV with cable service
Laundry
Washing machine
Dry cleaning/laundry service
Laundry facilities
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 20
Smoke-free property
Services and conveniences
Iron/ironing board
Virtual front desk
Location highlights
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
8 rooms
Fees & policies
Refundable deposits
A damage deposit of GBP 100 will be collected before check-in
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 18.95 for children
Parking
Parking is available offsite and costs GBP 20 per day (0.5 mi away)
Parking height restrictions apply
Policies
Extra-person charges may apply and vary depending on property policy.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
City Albert Dock & Arena Apts
City Centre Albert Dock & Arena Apts Apartment
City Centre Albert Dock & Arena Apts Liverpool
City Centre Albert Dock & Arena Apts Apartment Liverpool
Frequently asked questions
Does City Centre Albert Dock & Arena Apts offer free cancellation for a full refund?
Yes, City Centre Albert Dock & Arena Apts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Centre Albert Dock & Arena Apts?
Sorry, pets aren't allowed.
What are the check-in and check-out times at City Centre Albert Dock & Arena Apts?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Does City Centre Albert Dock & Arena Apts have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around City Centre Albert Dock & Arena Apts like?
City Centre Albert Dock & Arena Apts is in The Docks, a short 5-minute walk from Royal Albert Dock and 11 minutes' walk from Liverpool ONE.
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Reviews
City Centre Albert Dock & Arena Apts Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.8
Amenities
7.0
Property conditions & facilities
Reviews
Verified review
8/10 Very good
Feb 10, 2026
Nice apartment clean, good location
Verified review
8/10 Very good
May 3, 2025
Was good and goog service
Verified review
6/10 Good
Mar 19, 2025
Decent few days stay.
Came for my birthday. Spacious apartment, mostly clean except a lot of the cutlery & plates but I cleaned them myself. Unfortunately the refrigerator wasn’t working and I did let them know but nothing was done. Check in and check out was confusing and not reception to ask questions to so had to phone them up multiple times. I don’t believe I’ve had my security deposit back either and it’s been over a week now. Average place.
Verified review
10/10 Exceptional
Sep 2, 2026
Great apartment good price
Verified review
10/10 Exceptional
May 11, 2026
Clean and very spacious great location
Verified review
6/10 Good
Jun 12, 2026
A few quirks, like having to open the freezer door to open the dishwasher, the bathroom light also turning on (and off) the ensuite light, and a shower that's scaldingly hot then ice cold, but then fine if you turn it off then on again.
Toaster tripped the kitchen electrics, which also stopped water from running.
Verified review
4/10 Fair
May 16, 2026
Left my sunglasses in the property. Reported it quickly. Didn't get them back and it took a while to get this confirmed. They were expensive so it's taken the shine off the stay
Verified review
10/10 Exceptional
Aug 16, 2025
Excellent location on the dock with only 6 or 7 minute walk to Liverpool One.
Simple check In and check out process and the apartment is lovely. Really comfortable beds and a fan in hand in this warm weather was very welcome.
Cleanliness only got 4 out of 5 as the beds and sofas had crumbs and but under them so they hadn’t been hoovered under.
Verified review
8/10 Very good
Oct 28, 2025
Good location close to the Arena and Docks, clear instructions and communications to paybthe deposit and access the apartment. Wasnt the cleanest, more attention to detail rather than excessively dirty.
Verified review
2/10 Poor
Jul 26, 2026
Absolute nightmare! Arrived in Liverpool off the train at 1930 walked down to Albert dock and the apartments weren’t there they where much further down more in Baltic triangle than Liverpool 1. The name was completely different only for it saying 14 we new we where in the right place! However door locked and no bell. Went onto my check in page on hotels.com where it said once deposit paid a code would be sent for the key safe. So phoned the number provided which just rang and rang eventually going to voice mail. Messaged them never replied and still haven’t 2 days later! So went on live chat with hotels.com after 3hrs of been on live chat and and phone as they could not get hold of the property either, they decided to relocate us. It’s now almost midnight it’s Friday night the city is packed, we are cold, tired and hungry. Got to the new hotel 20 mins walk away on a busy street. To be told no booking had been made for us. Phoned hotels.com back in America by the way! Who told us the apartments had just emailed them and we were to go to an address to pay deposit then they would give us the code. The address was opposite side of city centre and much further away from the apartments. Bearing in mind we had luggage too! So we gave up and got an Uber home arrived back home at 03:30! Disgusting behaviour leaving woman vulnerable in city at midnight miles away from home! Will be claiming my money back!
Verified review
2/10 Poor
Aug 20, 2025
No code was provided for access.
The photos show the Pullman not the address location.
Requesting a refund.
Verified review
8/10 Very good
Sep 19, 2025
Superb location for ACC/ Arena
Great location for a conference at the ACC.
Apartment was spacious, clean and well presented. Tea/coffee & milk provided.
Uncomfortable pillows and no dishcloth/ sponge, dishwasher tablets or teatowel which made cleaning up after cooking difficult.
Having to phone up to pay a security deposit was rather inconvenient and somewhat unusual- surely a secure link would be more appropriate- business travellers don't have time to visit the office to pay in cash so instead I had to pay over the telephone.
Verified review
8/10 Very good
Jul 17, 2025
Clean and comfortable
Could do with clearer instructions on exactly where the door is and where the lockers are,
The apartment was clean and tidy, needed a bowl or a plug in the kitchen sink so you could wash up, also a brush and brush pan so you could sweep the every day crumbs etc up. The shower was very hot, impossible to make it a comfortable temperature.
I would definitely recommend them
Verified review
8/10 Very good
Jun 13, 2025
Not getting the entry code until after I arrived and called them added a lot of unneeded stress. But apartment very good and could not have been closer to arena (less than 1 min). Mattress was surprisingly basic and pillows thing and cheap.
Verified review
2/10 Poor
Dec 4, 2025
Terrible dishwasher didn’t work internet didn’t work took about ten attempts to get through as nobody answers the phone
Verified review
6/10 Good
May 25, 2025
Cheap and convenient but needs a good scrub
Very convenient for AAC and only a 10 minute stroll to City Centre. Also very good value.
Building although new is quite shabby. Doors don’t fit in frames. Noisy banging doors without closure devices banging half the night. Lack of a shaving mirror. Superficially clean. Long dark hairs all over floor. Bathroom only partially cleaned. Very much jn need of a deep clean and some dusting.
Verified review
8/10 Very good
Jun 27, 2025
The access to the apartment on check in was very confusing and we had to provide a security deposit outside of Expedia, at a location off-site. Felt very suspicious.
Stovetop electrical did not work with main power switch. All the switches need to be labeled- the fridge was accidentally turned off by someone in my party trying to find light switches.
Verified review
2/10 Poor
May 27, 2025
Dreadful experience
Apartment was dirty on arrivall. WiFi worked intermittently. Two wardrobes but not a single coat hanger in either of them. Bimbarded with messages trying to squeeze more money out of me but radio silence when complaining about the above. Do not give these people your money, you will regret it.
Verified review
6/10 Good
Mar 13, 2025
vanskelig å finne
vanskelig å finne leilighet, ingen merking, brukte 90 min fra vi var på albert dock til vi var i leilighet, dysj virket ikke, det positive var a leilighet var ren , sentralt