6/10 Bueno
22 de abril de 2026
Very nice guest house, very close to the main square with restaurants, shops, etc.
The owner emailed details of how we could get the key and let ourselves in - and that worked OK. She also left a 'voucher' so we could get 30 minutes free parking in the town to drop our suitcases - which was appreciated.
Big letdown for us was that the Internet didn't work the second day/night, and there were NO STAFF available to resolve the issue. We called the owner on the phone number we had, and she apologised but said she couldn't get to the property until the next day. We asked if we can unplug the router and plug it in again to see if that resets it - she told us it's in a locked room and no-one has a key to that except her.
She said she couldn't do anything to help until the next day (though she lives in Koper which is a 20-minute drive away?!)
So we were left with no help, and no Internet for the rest of our stay.
On the 3rd day when we checked out, still no staff or owner was present - we just left our key on the reception desk and left!
We saw no staff (or other guests) the entire 2 nights/3 days we were at Pacha Mama.
If the Internet had worked OK, we'd have had no issues and really enjoyed our stay, as it's a lovely guest house.
But the lack of anyone to help with issues left us a bit frustrated.
Overnight parking costs 32 euros at a car park that's a 20-minute walk from the guest house. There is NO parking allowed anywhere in Piran itself.
Stephen
Stephen, viaje de 2 noches entre amigos
Opinión verificada de un huésped de Hoteles.com
