Basilica of Saint Mary of the Chorus - 2 min walk - 0.2 km
Monte Urgull - 2 min walk - 0.2 km
Plaza de La Constitucion - 3 min walk - 0.3 km
San Sebastián Turismo - 3 min walk - 0.3 km
Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km
Getting around
San Sebastian (EAS) - 24 min drive
Biarritz (BIQ-Pays Basque) - 46 min drive
Bilbao Airport (BIO) - 70 min drive
Donostia-San Sebastián Station - 15 min walk
San Sebastián (YJH-San Sebastián-Donostia Train Station) - 15 min walk
Gros Station - 17 min walk
Restaurants
Gandarias - 2 min walk
Atari Gastroteka - 1 min walk
Akerbeltz - 1 min walk
Bodega Donostiarra - 2 min walk
Casa Alcalde - 1 min walk
About this property
Pensión El Puerto
Pensión El Puerto offers a great location, putting you within just a 10-minute walk of Concha Beach.
At a glance
DONE
Hotel size
4 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Property amenities
Services
Virtual front desk
Room amenities
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Towels
Stay connected
Free WiFi
Fees & policies
Policies
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Pensión El Puerto Pension
Pensión El Puerto San Sebastián
Pensión El Puerto Pension San Sebastián
Frequently asked questions
Does Pensión El Puerto offer free cancellation for a full refund?
Yes, Pensión El Puerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pensión El Puerto?
Sorry, pets aren't allowed.
Is parking offered on site at Pensión El Puerto?
Sorry, there's no onsite parking at Pensión El Puerto.
What are the check-in and check-out times at Pensión El Puerto?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Pensión El Puerto?
No, this pension doesn't have a casino, but Casino Kursaal (2-min walk) is nearby.
What's the area around Pensión El Puerto like?
Pensión El Puerto is a short 6-minute walk from Concha Beach and 3 minutes' walk from Monte Urgull.
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Reviews
Pensión El Puerto Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Amenities
7.8
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Oct 11, 2025
Perfect location
Alexander
Alexander, 1-night trip
Verified
8/10 Very good
Jan 9, 2026
Location in the Center of town, WiFi worked well. The room was clean and comfortable. The only issue is that the bathroom is at the end of the hall away from the room
Ana
Ana, 7-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Perfect location for a quick one night stay. Very clean and accessible to many restaurants!
laura
laura, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Nice Room, Convenient Location, Great Price!
This was a nice, comfortable room in a convenient area - and the price was excellent. So, a great value overall.
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2025
I had issues getting in but the staff in the phones was so very helpful
Robert
Robert, 3-night trip
Verified
6/10 Good
Oct 4, 2024
A nightmare during the night!!
At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport.
However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out.
It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety.
I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?.
I couldn’t sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning.
I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.
Azucena
Azucena, 1-night trip
Verified
6/10 Good
Aug 22, 2025
so good
HIROMU
HIROMU, 2-night trip
Verified
8/10 Very good
Jul 9, 2025
Fabulous location but we had a problem checking in as it’s a remote check in, we hadn’t received details and no one answered the phone. Also we were not aware that the bathroom was down the corridor and be careful as some rooms have a shared bathroom.
Janet
Janet, 3-night trip
Verified
8/10 Very good
Feb 27, 2025
.
Izaro
Izaro, 1-night trip
Verified
6/10 Good
Oct 1, 2024
It was supposed to be a queens bed but we had two single beds pushed together!
Gulumser
Gulumser, 3-night trip
Verified
4/10 Fair
Mar 16, 2025
No hot water + white neon lighting everywhere
Feels more like a hospital room than a center of town hotel.
The check in process is a bit annoying (forced to call them as they don’t even have an email to send all the info they request)
Only one of us had hot water in the shower in the morning. Paying 100€ for that was not ok
Para acceder, necesitas códigos numéricos, llaves y el baño se comparte.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Excelente lugar
Tulia Berenice
Tulia Berenice, 2-night trip
Verified
2/10 Poor
May 13, 2025
Estafadores
Reservé con mi pareja una cama de matrimonio, y al llegar había 2 camas individuales. No devolvieron el dinero ni ningún tipo de compensación. El baño esta fuera de la habitación (información que está bastante escondida cuando lees la info de la habitacion). Además no tienen personal físico asique todas la gestiones fueron por telefono. Literalmente una estafa para extranjeros a quien creen que pueden tomar el pelo. Recomiendo no ir.
Paula
Paula, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2024
Hemos estado muy agusto. Muy buena ubicación. Repetiremos seguro!
Berta
Berta, 2-night trip
Verified
8/10 Very good
Oct 26, 2024
Pension op unieke locatie midden in het oude centrum/uitgaansgebied van Donostia/San Sebastián. Het ligt op korte loopafstand van het strand (5 min.) en ook het nieuwere gedeelte van San Sebastián is niet ver te voet of met openbaar vervoer. De hotelkamer die wij hadden was uitgerust met een klein keukentje met alle benodigdheden erin (pannen, borden en andere benodigdheden). Verder had de kamer een geblindeerde raam en dus geen uitzicht op de straat maar wel een plat dak/terras (zonder meubels). Al met al een fijn pension. Let op geen kinderen onder 11 toegestaan, voor ons werd een uitzondering gemaakt omdat ze er te laat achterkwamen.
maarten
maarten, 5-night trip
Verified
10/10 Exceptional
Aug 18, 2024
Excelente
Ines
Ines, 2-night trip
Verified
10/10 Exceptional
Aug 13, 2024
Sehr freundliches und hilfsbereites personal. nach einer 12 stunden anfahrt durften wir 3 stunden vorher ins hotelzimmer einchecken.
Lea
Lea, 1-night trip
Verified
8/10 Very good
Aug 3, 2024
Pensión située au 1er étage d’un immeuble idéalement situé dans le quartier palpitant de San Sebastian. Bien rénové, l’isolation phonique et double vitrages sur la rue, la clim sont appréciables . Le self Check in et la sdb réservée à la chambre mais accessible via le couloir ( cela devrait être plus clair sur la description dans le site Expedia) sont plutôt surprenants. Site de réservation bien fait . Excellent service client trilingue (FR ENG &SP) qui répond hyper rapidement aux questions via le chat et est très rassurant . Instructions d’accès très claires , le bip de la porte d’entrée au 1er est un peu bruyant la nuit .. chambre de bonne taille, lit confortable . La sdb est très petite mais fonctionnelle, un petit gobelet serait utile. Une experience rajeunissante qui m’a rappelé mes voyages d’étudiante 😀