Debaines Hotel Santiago

Property class: 3.5
Art Deco hotel with restaurant, near Municipal Theatre of Santiago

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Debaines Hotel Santiago features a rooftop terrace and puts you just steps from Municipal Theatre of Santiago. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This Art Deco hotel is also within just a 10-minute walk of Santa Lucia Hill and Plaza de Armas. Public transportation is just a short walk: Santa Lucia Station is 5 minutes and Bellas Artes Station is 8 minutes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
The current price is $180
$180 total
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, Corner

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Balcony (04)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Terrace (05)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite (06)

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (07)

  • City view
  • 120 sq m
  • Sleeps 6
  • 1 King Bed

Suite (08 Penthouse)

  • City view
  • 240 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

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About the neighborhood

Map
Agustinas 720, Santiago, 8320233

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.2 km
  • Municipal Theatre of Santiago - 2 min walk - 0.2 km
  • Lastarria District - 6 min walk - 0.6 km
  • Plaza de Armas - 7 min walk - 0.7 km
  • Palacio de la Moneda - 12 min walk - 1.0 km

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Santiago Central Station - 13 min drive
  • Santa Lucia Station - 5 min walk
  • Bellas Artes Station - 8 min walk
  • University of Chile Station - 9 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪El Rey del Completo - ‬1 min walk
  • ‪Tip Top - ‬2 min walk
  • ‪Yokono - ‬2 min walk
  • ‪Su Casa, Casino - Restaurant - ‬1 min walk
  • ‪Palacio Imperial Lung - Fung - ‬1 min walk

About this property

Debaines Hotel Santiago

  • Debaines Hotel Santiago features a rooftop terrace and puts you just steps from Municipal Theatre of Santiago. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This Art Deco hotel is also within just a 10-minute walk of Santa Lucia Hill and Plaza de Armas. Public transportation is just a short walk: Santa Lucia Station is 5 minutes and Bellas Artes Station is 8 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 50 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (USD 36 per day; reservations required)

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station drop-off on request (available 24 hours)*
    • Cruise terminal shuttle*

Offsite

    • Shopping center shuttle*

Other information

    • Designated smoking areas (fines apply)

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Reviews

Debaines Hotel Santiago Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The staff was incredibly accommodating and the rooms and all of the facilities are extremely posh and luxurious.
Verified review

10/10 Exceptional

Great stay. Well located, friendly and courteous staff. Nicholas was great.
Verified review

10/10 Exceptional

We just liked everything about this place. The room was lovely with a nice bath. Staff was very friendly and very helpful. The location was great.
Verified review

10/10 Exceptional

Everything was so perfect really. Our room and bathroom were very spacious, so clean and comfortable. All the staff are extremely helpful, patient and friendly, including in their restaurant. Wish we could have stayed longer.
Verified review

10/10 Exceptional

Hotel is pristine and well maintained. Staff are fabulous; genuinely friendly and helpful. Thoroughly enjoyed our stay and our regular interactions with Vivian, thank you for all of your help! The area around the hotel is not the greatest, but the hotel more than makes up for it.
Verified review

6/10 Good

All the staff we met were excellent, but it seems understaffed. The rooftop bar was open but no one was there to serve drinks when we arrived and when we ordered morning coffee from room service it took over an hour. Otherwise, great location and an excellent room. Really comfy bed and great shower. The breakfast was also really good.
Verified review

10/10 Exceptional

Excellent hotel, amenities, food, staff and location. Highly recommended.
Verified review

10/10 Exceptional

Great Hotel and exceptional staff!!!
Verified review

10/10 Exceptional

Exceptionally clean, modern, large rooms and bathroom, great breakfast. All the staff went above and beyond to meet our needs, and were friendly and accessible. Delightful find, close to key tourist sights.
Verified review

10/10 Exceptional

Excellent
Verified review

8/10 Very good

The hot water system was inconsistent going from hot to cold making taking a shower very uncomfortable.
Verified review

4/10 Fair

Cold showers in winter, looks nice, hidden issues

Cold showers the entire stay here, in the middle of winter. Unbelievable. It's a known issue as the front desk says you have to let the water run for an astonishing 30 minutes and "maybe" the water will get warmer. It's one thing to have an unexpected issue, but to rent rooms with such a glaring issue in winter hoping no one will complain is pretty unacceptable. Also make sure you know that the included breakfast is at the restaurant and you have to verify with them that's what you're getting, because they hand guests a menu with expensive prices on it without saying anything, which I'm sure is very confusing for many guests and makes very little sense.
Verified review

10/10 Exceptional

Hotel incrível. Quarto limpo, funcionários prestativos. Só faltou nosso café da manhã oara viagem
Verified review

10/10 Exceptional

Está increíble este hotel, lo recomiendo ampliamente, su personal es fantástico y siempre estuvieron atentos a nosotros, regresaría siempre!
Verified review

10/10 Exceptional

Quero agradecer a atendente Francisca pela cordialidade e prestatividade e nos ajudar. Excelente profissional
Verified review

10/10 Exceptional

The staff here was amazing....amenities wonderful. Even through rain and other issues they staff stepped up to the plate on so many occasions.
Verified review

10/10 Exceptional

Hotel tem instalações novas, bem estruturado e de luxo. Equipe atenciosa e prestativa. Fica no centro da cidade e revisitei todas as atrações em Santiago a pé e de metrô. Usei Uber para aeroporto e visita a Concha y Toro, somente. Fiz 3 passeios de Van.Hospedagem excelente no Debaines.
Verified review

10/10 Exceptional

Tudo excelente. Hotel novo.
Verified review

10/10 Exceptional

Todo el personal muy atento, tuvimos una estancia muy agradable y placentera.
Verified review

10/10 Exceptional

Excelente hotel, con un año de antigüedad. Super recomendado!
Verified review

8/10 Very good

Excelente pero con falencias

muy lindo hotel, especialmente las habitaciones. Lamentablemente el personal del restaurant le falta amabilidad. La principal falencia fue por lejos el aire acondicionado en la habitación muy malo, la temperatura estuvo muy alta y no se podía bajar. Tuvimos que abrir la ventana para poder bajar la temperatura durante la noche
Verified review

6/10 Good

Pontos de melhoria

Hotel em excelente ponto, muito limpo e alto padrão. Porem tive alguns problemas. 1° - No momento da reserva, nao estava explícito que não teria uma cama extra para a minha filha e o valor cobrado parq adicionar mais uma cama era um absurdo, praticamente uma nova diária. 2 - A diaria informava claramente que eu tinha direito ao almoço, porem sentei com minha familia no restaurante e fui perguntar sobre esse ponto e falaram que era somente o café, passando uma situação constrangedora. No dia seguinte, me chamaram e pediram desculpas e que de fato eu tinha o almoço incluído, porem fiquei tão decepcionado que não almocei mais nenhum dia no hotel. 3 - O ar condicionado dos quartos é um pouco confuso, pois marca duas temperaturas, poderiam explicar ou deixar um informativo mais claro no quarto. No geral é um bom hotel, apesar de ter passado pela situação da cama e do almoço, creio que voltaria.
Verified review

10/10 Exceptional

Aúnque situada en el centro el Debaines hotel es muy conveniente como oferta de lujo en Santiago. Buena para caminar y accéder a destino del centro como viaje de negocios como de placer.
Verified review

10/10 Exceptional

Estadia maravilhosa. O hotel eh novo e muito bem montado. Cama excelente, decoração primorosa. Fica no Centro, o que eh um ponto positivo para quem visita Santiago a primeira vez e quer fazer todos os principais pontos turísticos caminhando. Também eh próximo de várias estações de metrô. Café da manhã muito bom. Um ponto de atenção eh que a água demora pra esquentar, o que eh desconfortável no inverno.
Verified review

10/10 Exceptional