We absolutely loved our stay at The King Charles Hotel! The hotel itself was beautiful, the location was perfect, and the rooms were lovely. Everything about our stay was wonderful, and the staff were incredibly friendly, warm, and welcoming.
However, there was one very disappointing experience that unfortunately left a bad impression at the end of our stay. The taxi driver arranged by the hotel for our airport transfer was extremely rude and unprofessional. Not only did he charge us twice the price shown on Uber for the same journey, but his attitude towards us was also very unpleasant. We felt that we had been taken advantage of.
We truly enjoyed our stay and appreciated the hotel’s hospitality, but we believe the hotel should be more careful about the taxi services it recommends to its guests, as such experiences can negatively affect an otherwise wonderful stay.