In the heart of Quito, Hotel Cayman offers a warm welcome with breakfast, a cozy terrace, and lush gardens. Connect to WiFi and unwind in the library or explore nearby General Rumiñahui Coliseum. With helpful multilingual staff and dry cleaning services, this hotel is perfect for travelers who want to make the most of their stay.
Juan Rodriguez 270 Y Reina Victoria, Quito, Pichincha
What's nearby
Foch Square - 3 min walk - 0.3 km
Cuyabeno Lodge - 3 min walk - 0.3 km
La Mariscal Craft Market - 12 min walk - 1.0 km
General Rumiñahui Coliseum - 18 min walk - 1.6 km
Parque La Carolina - 18 min walk - 1.6 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 43 min drive
Chimbacalle Station - 8 min drive
Universidad Central Station - 18 min walk
Tambillo Station - 26 min drive
El Ejido Station - 16 min walk
Pradera Station - 17 min walk
Carolina Station - 20 min walk
Airport drop-off service
Area shuttle (surcharge)
Restaurants
Achiote - 1 min walk
Mexicali - 2 min walk
Ambrosia - 1 min walk
El Cafecito - 3 min walk
Arkanuz café Bar - 2 min walk
About this property
Hotel Cayman
At Hotel Cayman, you'll be just a 5-minute drive from La Mariscal Craft Market and Parque La Carolina. Free perks include WiFi and full breakfast daily between 7:30 AM and 9:30 AM. Other highlights include a terrace and a garden.
At a glance
DONE
Hotel size
11 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (USD 3 per night)
DONE
Transfers
Airport drop off on request(available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–9:30 AM
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Television in common areas
Communal living room
Water dispenser
Accessibility
Accessible airport shuttle
Upper floors accessible by stairs only
Room amenities
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 30 per vehicle. Maximum occupancy 3
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 8 percent
Parking
Self parking costs USD 3 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Cayman Hotel
Cayman Quito
Hotel Cayman
Hotel Cayman Quito
Hotel Cayman Hotel
Hotel Cayman Quito
Hotel Cayman Hotel Quito
Frequently asked questions
Does Hotel Cayman offer free cancellation for a full refund?
Yes, Hotel Cayman does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cayman?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Cayman?
Yes. Self parking costs USD 3 per night.
Is airport shuttle service offered by Hotel Cayman?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 30 per vehicle.
What are the check-in and check-out times at Hotel Cayman?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Cayman and nearby?
Hotel Cayman has a picnic area and a garden.
What's the area around Hotel Cayman like?
Hotel Cayman is in La Mariscal, a short 3-minute walk from Foch Square and 12 minutes' walk from La Mariscal Craft Market.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Location
8.6
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 12, 2019
Clean, quiet and close to everything.
Beautful secure quiet hotel three blocks from Fochs Square. I had room 4 which is just off breakfast area and had garden view. Wifi worked well. Bathroom is a little small which is comon in Ecuador. No tv or phone which I consider a plus. Could use a table and chair but other than that a good place to stay.
William
William, 2-night trip
Verified
8/10 Very good
Jan 13, 2019
Perfect location and price, a little noisy
Great location, secure (gate is always locked and there is always staff available to let guests in), friendly staff who speak English. The rooms that face the street are a bit noisy (they do offer free ear plugs).
Verified traveler
3-night trip
Verified
10/10 Exceptional
Nov 19, 2018
Yo soy viajera mundial que visitó más que 77 países. Pase mucho tiempo en los hoteles en varios países de Italia, Chile, Argentina y mucho más....y ahora paso 4 noches en Cayman Hostel. Mi experiencia es inolvidable. Todo esta perfecto en este lugar. Primero el personal especialmente los dueños Halina y Walter son súper amables, todo es muy limpio, tienen las cams confortables, el desayuno también es muy rico, y el jardín es precioso. Me siento en casa aquí.
Jaga
Jaga, 2-night trip
Verified
8/10 Very good
Feb 17, 2018
Beautiful garden
Very friendly and helpful staff. Good breakfast. Close to restaurants, but it generally avoids the noise from the nearby bars. Beautiful garden with humming birds.. Many of the rooms open into the breakfast room or the garden, so if noisy guests have loud conversations, you will hear it. Otherwise, we were very happy with our stay.
Kevin
Kevin, 4-night trip
Verified
10/10 Exceptional
Dec 3, 2017
Excellent hostel
Good location, good service, lovely garden and great breakfast. Very pleased
David
David, 4-night trip
Verified
8/10 Very good
Oct 29, 2017
Very helpful staff. Good location. Only negative was a warm but not hot shower.
Muy buena ubicación. ..cerca de bares y restaurantes. Muy buena atención y limpieza. Lugar cálido y confortable.
Luciano
Luciano, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2015
Recomendable 100%
Muy bonito el hotel, y muy bien ubicado. Para destacar la atención de Andrés de recepción que estuvo en todos los detalles. Excelente relación precio/prestaciones. Muy recomendable!
Maria A
Verified
8/10 Very good
May 19, 2015
Great hostel/hotel in Quito
With it being located in "New Quito" there were many places to choose from to eat. But if you want to see Centero Historico and walk, it is about an hour and fifteen minutes away. So would recommend a taxi unless you like walking a lot. The hotel staff were very nice and helped you out with getting a taxi or recommendations for food and places to see. The rooms are kept clean and are a decent size for a single bed.
Katy
Verified
8/10 Very good
Mar 30, 2015
Our layover stop.
We felt safe in this gated hotel. It is located near many restaurants within walking distance.
Leona
Verified
6/10 Good
Mar 9, 2015
Bien sólo para ir de vacaciones
El hotel en general esta bien. el desayuno no es variado, pero suficiente. El hotel esta mantenido, aunque la habitación sencilla me pareció bastante pequeña. la Wifi no funcionaba y no sabían cuando la arreglarían. Mi viaje fue de trabajo, por lo que tuve que cambiarme de hotel. Resulta inexplicable que solo acepten pagos en efectivo.
Javier
Verified
2/10 Poor
Jan 23, 2015
AVOID!!!!!
Horrible experience! I didn't even complete the check in process and go to the room because the front desk staff and owner were completely unprofessional and rude. The front desk person acted as if he had zero idea how to process a Hotels.com reservation, and repeatedly asked me what he needed to do in a progressively hostile manner. When I did his work for him and found out that I was supposed to pay the hotel either at check in or check out, he demanded that I pay in cash. I spoke with Hotels.com (wasted my own money using my cell phone from abroad), and verified that I was able to pay with a credit card. The front desk person grew progressively more hostile and threatening. After finding out that I was on the phone with Hotels.com, he called the owner. She insisted that I pay in cash. A couple at the hotel czme down and told me that they had the same horrible argument with the front desk and owner the day prior. I walked out in the pouring rain and went back to the Marriott.
Verified traveler
Verified
10/10 Exceptional
Dec 25, 2014
Very happy with hotel cayman
Hotel Cayman was lovely. Our room and the entire hotel was spotless. The staff really cares about the place. They are friendly and helpful and most speak English. We had a lovely time.
Verified traveler
Verified
8/10 Very good
May 8, 2014
Excelente ubicacion
Me encanto la ubicación del hotel, muy buena relación precio calidad, lo mejor que los dormitorios están impecables, todo limpio y cómodo. Lo único, que no se puede pagar con tarjeta VISA.
Pame
Verified
8/10 Very good
Mar 4, 2014
Nice hotel very well located
Very nice hotel, clean and well located. There is a beautiful garden and commun aéra are nice. Only negative point is that wifi was not available in our room.
Lyne
Verified
4/10 Fair
Dec 3, 2013
overrated in reviews, very basic room
basic room, nothing more. room can get cold, tile floor with no rugs or carpet, ok bed, sheets and blanket; tiny bathroom but at least had hot water. basic breakfast of eggs, rolls, juice, coffee. Cash only. Near lots of restaurants, but local contacts say the area is not very safe. There are better deals in the vicinity.
PR
Verified
6/10 Good
Feb 23, 2013
OK for a short visit
Rooms were very small and dark. Some of the staff was helpful, but others weren't, didn't seem like they cared we were there or not. We were only staying for one night as we were flying out to Peru the next day, so we may be hasty in our judgement.
Verified traveler
Verified
8/10 Very good
Sep 5, 2012
New Town: Hotel Cayman - a nice cosy place
The hotel is centrally located in New Town and the entire place is clean and very well kept. Warm and cosy duvets on the beds added a touch of class, and plentiful towels, replaced daily if we needed it. Bathroom was spotless and everything worked. Hot water took a LONG time to come through (well over a minute), but when it did, it was plentiful and HOT. Breakfast was average but more than adequate. The rooms have some individual character, which adds interest to the modern decor.
Our room was a bit small (they fit 3 twin beds into a double room) so we didn't have a lot of room to open our suitcases.
Staff were helpful and friendly. Good value.
Verified traveler
Verified
10/10 Exceptional
Jul 23, 2012
Quiet street, near restaurants, bars & clubs...
The Cayman is very clean, newly updated. I stayed in room #7, which is a single bed, the room was pretty small, however big enough to accommodate my 2 very large luggage, a desk & night stand. The room overlooked a pretty patio & street (stayed 2 nights: had no issue with street noise). The walls are very thin & you can hear noise from people upstairs & downstairs: talking, walking & moving around. As for the room: very clean, newer bedding, daily house keeping with fresh towels each day & a very small bathroom: clean & newly updated! No TV/clock/radios in the rooms. Free wifi throughout; it is a little spotty. Breakfast was simple & good: great croissants, good juice & eggs (to your liking) with coffee/tea. They do have a menu of other food/beverages that they offer during most of the day/evening; however for add'l fees; along with laundry service. They were helpful with directions & Kind. After 12pm checkout, they stored my luggage for free & allowed me to hangout in their living room/lobby area (were there is a TV & cable) until they called a taxi to come take me to the airport. Only minor complaints: 1) Hot water can be spotty: Luke warm one day & scalding hot to ice cold the next. 2) on both nights, toward the evening there was a smell coming from one of the 3 drains in the bathroom. I just shut my door at night, which helped a bit. Overall: a great stay!!! I would stay here again & recommend to all.
C-
Verified
8/10 Very good
Apr 2, 2012
Gemütliches Hotel in zentraler Lage
Mein Zimmer war klein, und es wurde außen renoviert. Da ich das Zimmer aber nur zum Schlafen benötigt habe, war alles wunderbar. Guter Zustand, und ordentliche Matraze.
Die Hilfe an der Rezeption war wunderbar, allerdings hat das für 3 Uhr morgens geordete Taxi mit US $ 10,- etwas über dem normalen Preis von ca. US $ 5 - 5 verlangt.
Volker
Verified
10/10 Exceptional
Jan 1, 2012
Loved our time at Hotel Cayman
Great staff -- very polite, friendly and helpful. They allowed us to keep our bags there while we were out for one day. Called a taxi for us when we needed it and hooked us up with a reliable taxi service for day trips. The location is close to several great restaurants and a vibrant night life. The only glitch in our stay was a flaky internet -- they really need to fix that and Hotel Cayman would be our choice for repeat visits or recommendation to our friends visiting Quito.
Thank you for a great Quito experience.
m
Verified
8/10 Very good
May 20, 2010
became like home away from home...
I used Cayman as "base camp" as I explored Ecuador & Peru storing stuff I didn't need on a particular journey, at Cayman free of charge.
Hotel staff very helpful, patient, friendly and spoke fluent English which made it feel like home away from home..
I found the neighborhood a little too noisy at times, but in reality, found it was more a reflection of how noisy S.A. countries are as I found it almost everywhere in Ecuador & Peru. It just seems to be out of their consciousness that, for instance, people might be trying to sleep at 2am, or more likely just don't care.
Enjoyed the breakfast, comfortable dining room, and I liked the fact I could have a full breakfast if I chose to pay for it.
Place was clean, and generally well organized and dependable.
Ken
Verified
2/10 Poor
Dec 9, 2009
Hotel Cayman is a hostal
This is not a hotel, it is a hostal. So it should be called "hostal"....also, if anyone stays over in your room they charge you extra, which is a policy of hostals, not hotels.
THE WATER IS room temperature in the shower, sometimes cold. Over the course of four days, the water in the shower was only hot once.
It is in the Mariscal, which has a great nightlife, however the actual block the hotel is on is full of criminals at night, and I witnessed kids sniffing glue out of giant plastic bag right outside of the hotel entrance. Food for thought!