Hotel El Capitan Tulum

Property class: 3
Hotel with outdoor pool, near Tulum National Park

Choose dates to view prices

At Hotel El Capitan Tulum, you'll be just a 5-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and full breakfast daily between 7:30 AM and 11:00 AM. Also, Tulum Beach and Xel-Há Park are within a short drive.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $83
$103 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Traditional Room, 1 King Bed

A bedroom with a bed, a hanging chair, a wall hanging, and a window with curtains.

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, a small table, a dreamcatcher, and a view of palm trees through the door.

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a small table, and a balcony with a view of palm trees.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

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About the neighborhood

Map
Avenida Coba x calle Asteroides, Lote 1 mza. 69, Tulum, QROO, 77780

What's nearby

  • Jaguar Park - 10 min walk - 0.8 km
  • Hunab Lifestyle Center - 10 min walk - 0.8 km
  • Dos Aguas Park - 14 min walk - 1.2 km
  • Hospital de Tulum - 5 min drive - 2.1 km
  • Tulum Mayan Ruins - 9 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Cancun Intl. Airport (CUN) - 90 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Regia Tulum - ‬1 min walk
  • ‪El Capitán - ‬1 min walk
  • ‪Boston’s Tulum - ‬2 min walk
  • ‪Teetotum Hotel - ‬3 min walk

About this property

Hotel El Capitan Tulum

  • At Hotel El Capitan Tulum, you'll be just a 5-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and full breakfast daily between 7:30 AM and 11:00 AM. Also, Tulum Beach and Xel-Há Park are within a short drive.

At a glance

Hotel size

    • 19 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Smoke-free property

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Reviews

Hotel El Capitan Tulum Reviews

8.4

Very Good

8.4

Cleanliness

8.4

Amenities

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The included breakfast was great, with large portions and delicious food. (4 reviews)
  • The restaurant served genuine Mexican dishes and provided very good service with excellent food. (3 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

8/10 Very good

We stayed here a number of years ago and enjoyed it. Since we were familiar with the location , we booked it again. The hotel could use some upgrades now, but was still a good place to stay.
Verified review

8/10 Very good

Good value for price,basic and a little outdated but staff was extremely nice and accommodating. About 20 min walk from main bus station ,10 min bike ride to the ruins and 15 min bike ride to the beach. The free breakfast was great,large portions and delicous. The area around the hotel is safe and clean. Close to the center but quiet.
Verified review

6/10 Good

Hard beds and got disturbed by loud music all night. Just got quiet early in the morning. Ordered breakfast and took almost an hour to be served. Restaurant is nice and food is really tasty genuine Mexican dishes.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Yes
Verified review

4/10 Fair

I made this reservation to visit our local family, expecting to have a great experience, but this was ruined by staying at this place - EL CAPITAN. Upon checking in, the owner saw my family that lives in the area and approached us aggressively looking down on my family. We told her we had a reservation, and she sent us to the check in desk. After checking in, we felt being watched, this lady was following us and when we went to the pool she discriminated against us because my 60yr old mom did not have swimming suit and got into the pool with regular shorts and shirt, the owner said that my mom's clothes will damage the moldy pool. (I have pictures of the moldy pool of concern). This behavior was only done to us, the owner acted very politely with other guests that were tourists. During our stay we were treated differently for being locals while tourists were treated better, me and my wife were treated really nice while my local family were looked down on, extremely unacceptable. I would definitely not recommend this place. The owner should learn some manners and treat people better.
Verified review

6/10 Good

Estuvimos hospedados 1 noche porque solo íbamos de paso, es un hotel sencillo, para solo ir a dormir está bien. El personal es amable.
Verified review

8/10 Very good

Muy buenas atenciones, el hotel es un poco antiguo, pero se sintió como bien. El restaurante muy bueno, la comida excelente.
Verified review

10/10 Exceptional

El personal del hotel es muy amable, su desayuno es una delicia, súper recomendable, la ubicación es muy agradable, muy amena la estancia!!
Verified review

8/10 Very good

Local para pernoitar

O hotel não tem recepção. O check-in é feito no restaurante do hotel que tem o mesmo nome do hotel. Lugar ok para pernoitar. Atendimento gentil e café da manhã excelente.
Verified review

10/10 Exceptional

Me gustó el lugar calidad precio
Verified review

2/10 Poor

No es no.

Trato malo, alberca sucia, aire acondicionado funcionaba de a ratos, desayuno malo, la TV de cuarto sin operar.
Verified review

8/10 Very good

Bien

Habitación limpia y excelente relación precio / calidad. El desayuno incluido es muy bueno. Olor a drenaje en el baño. La recepción no tenía personal, había que acceder por la oficinita del restaurante lo cual fue un poco raro
Verified review

8/10 Very good

.
Verified review

8/10 Very good

Recomiendo
Verified review

10/10 Exceptional

Son muy serviciales
Verified review

10/10 Exceptional

Una estadía excelente, nos atendieron excelente, descanso y ubicación inigualables. Volveremos pronto.
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

El desayuno muy bien servido. Muy amables en el hotel. Cuarto bien equipado, excelente ubicación
Verified review

10/10 Exceptional

Excelente servicio de recepción de día y restaurante, solo falta de capacitación al guardia de noche
Verified review

10/10 Exceptional

La recepcionista que me ayudó con el Check in es encantadora.
Verified review

10/10 Exceptional

Excelente lugar lo único es que las habitaciones no cuentan con televisión de ahí en fuera todo excelente
Verified review

4/10 Fair

Verified review

4/10 Fair

Verified review

10/10 Exceptional