Casa Espana is a run-down, poorly managed property that does not match its positive online photos. I've posted videos and photos of my concerns on a Google Maps review to inform future guests of the condition of the hotel.
1. Room & Amenities
* Severe Damage: The tiny room has water damage, peeling ceiling paint, and a bathroom full of black mold.
* Lack of Comfort: It lacks basic furniture, forcing guests to keep luggage on the floor.
* Insect Issues: Windows lack screens, allowing mosquitoes and other insects to enter freely.
* Blinding Light: A translucent glass door has no curtains, letting in intense sunrise light.
2. Location & Security
* Inconvenient Layout: Located on a restaurant roof, requiring a two-flight climb with no elevator.
* Poor Location: Situated far from the historic center (Centro) in a residential area.
* Safety Concerns: Surrounding buildings have electric fences, but this property lacks any security.
* Self-Check-In: There is no staff or reception; entry requires navigating three separate passcode/lockbox steps.
3. Noise & Management
* Unbearable Noise: Freight trains pass 24/7, constantly blowing horns at a nearby uncontrolled crossing.
* Unhelpful Management: The manager, Miguel O., refused a room change for the mold and noise.
* Fair Pricing Issues: After checking out two nights early, the guest was still charged for one night plus taxes for all three nights.