6/10 Bueno
22 jun. 2025
Firstly, the staff and servuce was 5 stars.... sadly the property and possible cleaning team/products theg are given to use have let this motel down.... its very rundown, rotting broken away kitchenette furniture, the room smelt of bleach (good as knew it was clean, but not pleasant smell), i was unsure if the previous guests sheets were just re-used as there seemed to be a few crumbs and hair in the bed. Only 1 top blanket was provided, this clearjg isnt changed each time as there was a dirty patch on it. Thank goodness the heatpump worked well as we would have been cold with the 1 polarfleece/mink type blanket. The shower pressure is Amazing!!! And the pillows super comfy! So we did have a good sleep as the room was very soundproof. Only have the TVNZ channels worked e.g. got channel 3 but not channel 2! The laundray bags were permanentky left outside our room and the dining chairs were covered in stains so much so we didnt want to sit on them ...under normal circumstances we have left yhe accom and asked for a different room however we were tired and in very late. I hope going forward the owners of this motel will do some maintenance, small cheap upgrades to furniture and provide their cleaning team with nicer scented products other than janola type bleach. As the the location is great as well as the staff we encountered. We travel a lot, and on a budget, it was a treat for us to stay in a motel so it was a big dissapointment that we couldnt enjoy our room due to the above
Carmel
Carmel, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Hoteles.com
