HOTEL MAYA PALENQUE

Property class: 3
Palenque hotel with outdoor pool and restaurant

Choose dates to view prices

Located just 1.8 mi (3 km) from the airport, HOTEL MAYA PALENQUE offers pick-up service (available 24 hours). Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a terrace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Spa services
  • Conference center
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $69
$81 total
includes taxes & fees
Oct 19 - Oct 20

Room options

View all photos for Comfort Double Room

A hotel room with two beds, a desk, a chair, a TV, and a balcony with curtains.

Comfort Double Room

8.6 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

A hotel room with two beds, a wooden headboard, a small table, a TV, and a balcony with curtains.

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property grounds
Hotel Mundo Maya Palenque
Palenque
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 449 reviews
The price is $99
$117 total
includes taxes & fees
Sep 22 - Sep 23
Hotel Mundo Maya Palenque
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About the neighborhood

Map
La Cañada, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 8 min walk - 0.7 km
  • Museo Del Textil - 18 min walk - 1.5 km
  • Aluxes Eco Park - 7 min drive - 3.3 km
  • Palenque National Park - 11 min drive - 5.1 km
  • Palenque Archaeological Zone - 18 min drive - 7.6 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive
  • Airport pick-up service

Restaurants

  • ‪Cafe Jade - ‬5 min walk
  • ‪pizzas exprés - ‬1 min walk
  • ‪Restaurante Maya Cañada - ‬3 min walk
  • ‪A Takear! - ‬2 min walk
  • ‪Café Colibrí - ‬1 min walk

About this property

HOTEL MAYA PALENQUE

  • Located just 1.8 mi (3 km) from the airport, HOTEL MAYA PALENQUE offers pick-up service (available 24 hours). Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a terrace.

At a glance

Hotel size

    • 50 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 16
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Conference center (900 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Spa services
  • Reception hall
  • Outdoor furniture

Accessibility

  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 22 stairs to reach property

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Chan Bahlum - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 300 per person
  • Airport shuttle service is offered for an extra charge of MXN 300 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

HOTEL MAYA PALENQUE Hotel

HOTEL MAYA PALENQUE Palenque

HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

Does HOTEL MAYA PALENQUE offer free cancellation for a full refund?

Yes, HOTEL MAYA PALENQUE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HOTEL MAYA PALENQUE?

Yes, there's an outdoor pool.

Are pets allowed at HOTEL MAYA PALENQUE?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at HOTEL MAYA PALENQUE?

Yes, there's free self parking.

Is airport shuttle service offered by HOTEL MAYA PALENQUE?

Yes, a shuttle from the airport to the hotel is available. The charge is MXN 300 per vehicle.

What are the check-in and check-out times at HOTEL MAYA PALENQUE?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at HOTEL MAYA PALENQUE and nearby?

HOTEL MAYA PALENQUE has an outdoor pool and spa services, as well as a picnic area and a garden.

Are there restaurants at or near HOTEL MAYA PALENQUE?

Yes, there's an onsite restaurant, Chan Bahlum.

What's the area around HOTEL MAYA PALENQUE like?

HOTEL MAYA PALENQUE is located a short 10-minute walk from El Panchán.

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Reviews

HOTEL MAYA PALENQUE Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was very nice, pleasant, and sensational, with seating groups and sun loungers included. (15 reviews)
  • The hotel's restaurant served delicious food and had excellent staff. (14 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Clean, friendly, good location, very nice pool, food is decent and reasonably priced.
Verified review

10/10 Exceptional

Friendly staff and very clean, close to other places
Verified review

8/10 Very good

Great place to stay if you want to walk to downtown and restaurants. A bit noisy in the am . Traffic noice early in the morning . The restaurant is excellent, food delicious and so reasonable . Staff are very helpful and friendly.
Verified review

10/10 Exceptional

Nice rooms and pool. A little noisy from traffic.
Verified review

8/10 Very good

This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Verified review

6/10 Good

Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Verified review

6/10 Good

Staff very friendly and eager to help!
Verified review

8/10 Very good

Clean and convenient at a good price. Nice breakfast in the dining room!
Verified review

8/10 Very good

Love the friendlyness of the staff. very clean need.
Verified review

8/10 Very good

Great outdoor pool area

Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Verified review

10/10 Exceptional

The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Verified review

6/10 Good

The rooms and facilities at Hotel Maya were perfectly fine and met our needs. However, the service at the front desk was disappointing. While not every staff member was an issue, the gentleman who helped with our bags and the person who checked us out were both fantastic and very friendly, most of the front desk staff felt indifferent or even unfriendly. It often felt like we were unwanted guests rather than welcomed ones. It’s a shame because the rest of the experience was good, but the front desk's attitude definitely cast a shadow on the stay.
Verified review

8/10 Very good

Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.
Verified review

10/10 Exceptional

Excelente hotel
Verified review

10/10 Exceptional

Great hotel. Would stay there again.
Verified review

10/10 Exceptional

Close to all local attractions.
Verified review

10/10 Exceptional

Excellent place
Verified review

10/10 Exceptional

nice clean room exelent location ado bus station across the street
Verified review

10/10 Exceptional

Good location
Verified review

8/10 Very good

Well located to walk to restaurants. Parking. Breakfast is good ($). Nice pool area. Only negative point is there is almost no hot water for the shower.
Verified review

10/10 Exceptional

This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Friendly stiff
Verified review

10/10 Exceptional

So far,so good
Verified review

6/10 Good

The room and hotel is nice but the beds too small and uncomfortable