Naay Zama
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Popular amenities
- Pool
- Spa
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurant
- Outdoor pool
- Breakfast available
- Free use of bicycles
- Beach umbrellas
- Beach towels
- Room service
- Spa services
- Terrace
- Air conditioning
- Garden
Feel at home (6)
Feel at home (6)
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
- Pets allowed
Why we love this property
Room options
Check availability for these dates
View all photos for Deluxe Room, Hot Tub, Garden View
Deluxe Room, Hot Tub, Garden View
- Garden view
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Elite Room, Garden View
Elite Room, Garden View
- Garden view
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 1 King Bed
View all photos for Grand Room, Kitchen, Garden View
Grand Room, Kitchen, Garden View
- Garden view
- 1 bedroom
- Sleeps 6
- 1 King Bed and 2 Double Beds
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About the neighborhood
What's nearby
- Xel-Há Park - 6 min drive - 2.0 km
- Xcacel Beach - 7 min drive - 2.7 km
- Akumal Beach - 12 min drive - 12.6 km
- Tulum Mayan Ruins - 17 min drive - 18.9 km
- Tulum Beach - 28 min drive - 28.4 km
Getting around
- Tulum Intl. Airport (TQO) - 58 min drive
- Cancun Intl. Airport (CUN) - 76 min drive
- Cozumel Intl. Airport (CZM) - 30.5 miles/49.1 km
Restaurants
- The Truck - 9 min drive
- Tikal Lobby Bar - 8 min drive
- Cozumel Restaurant - 8 min drive
- Bar Akumal - 8 min drive
- Lobby Pub - 8 min drive
About this property
Naay Zama
- When you stay at Naay Zama, you'll be within a 10-minute drive of Xel-Há Park and Akumal Beach. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or body scrubs. Other highlights include an outdoor pool, free bike rentals, and a terrace.
At a glance
Hotel size
- 6 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Late check-out subject to availability
Special check-in instructions
- The front desk is open daily from 7:00 AM - 10:00 PM
- Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (18 years old and younger) not allowed
Pets
- Pets allowed (dogs only)*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Designated smoking areas
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
- Restaurant
- Private picnics
- Room service (limited hours)
What to do
- Ecotours nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Snorkeling nearby
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- Laundry facilities
- Free bicycle rentals
- Beach towels
- Beach umbrellas
- Romance packages
Facilities
- Garden
- Terrace
- Mosquito nets
- An outdoor pool
- Spa services
- At least 80% organic food
- Locally-owned & organized tours & activities
- Outdoor furniture
- Traditional architecture
Accessibility
- Well-lit path to entrance
- Smooth flooring in public areas
- Smooth flooring in room
Room amenities
Home comfort
- Air conditioning
- Ceiling fan
- Window screens
Sleep well
- Down comforter
- Premium bedding
What to enjoy
- Balcony or patio
- Individually furnished and decorated
Freshen up
- Private bathroom
- Soap and shampoo
- Towels
- Toilet paper
Stay connected
- Free WiFi
Food and drink
- Champagne service
More
- Daily housekeeping
- In-room safe
- Guidebooks/recommendations
Special features
Spa
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately USD 13.00 to 28.00 per person
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Naay Tulum
Naay Zama Hotel
Naay Zama Tulum
Naay Zama Hotel Tulum
Frequently asked questions
Does Naay Zama offer free cancellation for a full refund?
Yes, Naay Zama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Naay Zama?
Yes, there's an outdoor pool.
Are pets allowed at Naay Zama?
Yes, dogs are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Naay Zama?
Yes, there's free self parking.
What are the check-in and check-out times at Naay Zama?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Naay Zama and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Naay Zama?
Yes, there's an onsite restaurant.
Does Naay Zama have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Naay Zama like?
Naay Zama is a short 20-minute walk from Xel-Há Park and 3 minutes' walk from Xcacel Beach.
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