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Hotel Sylva

2.0 star property
Sylva hotel in mountains

Choose dates to view prices

Photo gallery for Hotel Sylva

Signature Double Room | 1 bedroom, desk, free WiFi, bed sheets
Exterior
50-inch Smart TV with digital channels
Lobby
Front of property
Nestled in the mountains, Hotel Sylva provides a cozy retreat. Enjoy free self parking and stay connected with in-room WiFi. Guests can unwind by watching TV in the lobby.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Pet friendly
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (3)

  • Housekeeping (on request)
  • Air conditioning
  • TV in a common area

Feel at home (5)

  • Private bathroom
  • Coffee/tea maker
  • Digital TV service
  • Free self parking
  • Hair dryer
The current price is $153
$173 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Room

Signature Room | 1 bedroom, desk, free WiFi, bed sheets

Signature Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

1 bedroom, desk, free WiFi, bed sheets

Signature Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

1 bedroom, desk, free WiFi, bed sheets

Signature Double Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Balsam Mountain Inn

  • Free breakfast
  • Spa
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, 28 reviews
The price is $113
$127 total
includes taxes & fees
Nov 2 - Nov 3
Balsam Mountain Inn
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About the neighborhood

Map
756 W Main St, Sylva, NC, 28779

What's nearby

  • Poteet Memorial Park - 4 min walk - 0.4 km
  • Harris Regional Hospital - 5 min drive - 3.7 km
  • Southwestern Community College - 8 min drive - 6.0 km
  • Western Carolina University - 17 min drive - 14.9 km
  • Harrahs Cherokee Casino - 25 min drive - 28.6 km

Getting around

  • Asheville Regional Airport (AVL) - 56 min drive
  • McGhee Tyson Airport (TYS) - 132 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Waffle House - ‬3 min drive
  • ‪Dairy Queen - ‬20 min walk
  • ‪Big Nick’s Bbq - ‬4 min drive
  • ‪Lulu's On Main - ‬3 min walk

About this property

Hotel Sylva

Hotel Sylva puts you within a 15-minute drive of Western Carolina University. Guests will have free perks like WiFi and self parking.

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 25
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 60 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Facilities

  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Desk chair

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60 per accommodation, per night

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Frequently asked questions

Does Hotel Sylva offer free cancellation for a full refund?

Yes, Hotel Sylva does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sylva?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 60 lbs per pet. There's a charge of USD 60 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Sylva?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Sylva?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 25 (subject to availability). Express check-out is available.

Is there an onsite casino at Hotel Sylva?

No, this hotel doesn't have a casino, but Harrahs Cherokee Casino (20-min drive) is nearby.

What's the area around Hotel Sylva like?

Hotel Sylva is a short 1-minute walk from Nantahala National Forest and 4 minutes' walk from Poteet Memorial Park.

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Reviews

Hotel Sylva Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

Reviews

10/10 Exceptional

Great hotel!! So clean and right in the middle of town surrounded by everything.
Jean, 2-night trip

10/10 Exceptional

Great location

Everything was very nice. Clean, comfortable, great location, especially for walking down Main Street.
Steve, 2-night trip

10/10 Exceptional

Very clean and comfy!
Wyneisha, 1-night trip

10/10 Exceptional

Close to everything downtown Sylva. Hotel is more modern than others in the area. Staff is friendly and helpful. Definitely would stay here again the next time I'm in Sylva!
Peter, 1-night trip

10/10 Exceptional

Beautiful rooms and safe environment right by the police station. Very modern with nice in room amenities.
Abby, 1-night trip

10/10 Exceptional

Perfect location. Walking distance to all you want to see and dine. Courteous staff. Room was spotless. This may be silly to some but best water pressure of any hotel room in last 40 years!
Manuel, 1-night trip

10/10 Exceptional

Super clean, renovated hotel .Short walk to dining in downtown Sylva. Friendly staff.
Freddie, 1-night trip

8/10 Very good

beautiful, clean room , perfect location

very clean, everything was great but the tv only worked about half the time we wanted to use it.
kevin, 2-night trip

10/10 Exceptional

Great location
Susan, 1-night trip

8/10 Very good

Exactly as pictured! I would recommend requesting a room on the Main Street side. We were on the opposite side and the road noise was too much even with our sound machine.
Ellen, 1-night trip

10/10 Exceptional

Recently renovated, Great room everything new and clean. Safe clean area, Best place in town.....
Michael, 1-night trip

10/10 Exceptional

Hotel Sylva is a hidden gem. Never felt more welcome or had the best experience from a hotel before. I wish this was a chain so I could take them everywhere I go
Jane, 1-night trip

8/10 Very good

I like the new showers but dislike the TV. Also difficult to control sleeping temp.
Barbara, 1-night trip

10/10 Exceptional

One of our party left something behind in a room. As soon as housekeeping staff found it they notified front desk, who notified us!! Then they kept it safe until we were able to retrieve it. It was very sentimental and we are absolutely thrilled that they went to so much trouble to get it back!
joseph, 1-night trip

10/10 Exceptional

My only complaint was the shower water pressure which I feel is pretty typical for hotels. The room was gorgeous, beds and pillows were super comfy. They had a lock box for me to pick up my key since after hours and it didn’t work, I contacted the after hours and within 10 minutes I was in my room. I will definitely be staying again if I’m in need of a room in the area.
Keegan, 1-night trip

6/10 Good

Just average

Really liked this hotel the first time i stayed, but not as much the second time. First room they tried to put me in was tiny and overlooked a stairwell and garbage. I kepy trying to check into the wrong room the second room they put me in so it took a fee tries. HVAC was really loud. Frig smelled. I would have stayed another night, but wasn't feeling it.
Renee, 1-night trip

10/10 Exceptional

Comfortable Room

The other place I usually stay at has pillows I don't like so I bring my own, and the heater/AC unit is very loud, and I've found bugs, and the carpet is a bit ragged. In contrast, Hotel Sylva's bed and pillows are very comfortable and the heater/AC unit is quiet, and no bugs and no carpet. My parking space to the ground floor room made "moving in" very quick and easy. I didn't watch TV, but I turned it on before I left and it looked like there are a lot of viewing options and a quality TV. I was impressed with the black "Makeup" cloths. I usually bring my own because I hate to leave makeup on white cloths at hotels. It is nice not to have to travel home with a wet cloth. The coffee in the lobby smelled good. They don't have someone in the lobby 24 hours per day. The worst part of my stay was exiting the parking lot. Because of a parked truck, there was absolutely no line of sight for any oncoming traffic in the one-way Mill Street. One has to turn left. Earlier in the morning, I heard a long car horn blow, so someone may have had the same problem and almost had an accident. We tried out the rocking chairs which were great. There are pretty rose bushes to look at. Know there is some road noise, and the view for some rooms is of parked vehicles. I wish the parking spaces next to the hotel (reserved lot for Fusion) were available at night. Yet, this is a nice place to stay.
Karen, 1-night trip

10/10 Exceptional

Everything was great! Walking distance to all the shops, restaurants and bars
Gina, 2-night trip

10/10 Exceptional

Great stay!

The hotel Sylva is beautifully renovated, comfortable and very convenient to everything that the town has to offer. We love the staff. Everyone was very friendly and the room was comfortable. We will definitely be back.
Katherine, 1-night trip

10/10 Exceptional

Happy Days in Sylva

Single traveler for a local bike tour. Could not be happier with location in town with great access to food and other activities. Bike tours start across the street. Room was clean, updated bathroom and a rocking chair on the porch. Staff was helpful and cordial. Was a happy camper without the tent.
3-night trip

10/10 Exceptional

Very clean. Friendly staff. Great location. Quiet. Easy walk for dining and shopping.
Charles, 1-night trip

10/10 Exceptional

We have stayed at Hotel Sylva several times, but this was the first time with the current owners. We love the upgrades made to the rooms - walk in shower, large vanity area beside the.sink, new furniture and in room Keurig. The property is right downtown with shopping, restaurants and bars all an easy walk away. Friday night they had music in the park across the street which was an added bonus. The check in was contactless so we never interacted with the staff face to face, but they responded quickly when I had a question about the room prior to our arrival.
Katherine, 2-night trip

10/10 Exceptional

They have done a great job with everything we have stayed there before it’s a whole lot better can’t wait to go back
jill, 2-night trip

10/10 Exceptional

Great location…great staff…already booked two more stays!
Lisa, 2-night trip

10/10 Exceptional

What a little gem in Sylva. Had the perfect onite stay there and enjoyed walking to dinner and to the cute shops in town. Great communication re: checkin via text and very helpful and accommodating receptionist in the office. Will be back!
Alice, 1-night trip