6/10 Bueno
8 de septiembre de 2025
Modern, Great Location - Some issues
The apartment was great. The room was very clean and modern, and in a fantastic location near central Sorrento. Although the room was overall great unfortunately there were some issues that impacted our stay. The property entrance gate broke which meant we had to jump over the fence to get out. There were plumbing issues which meant that access to our room and toilet was required by a plumber on two days whilst we were out.
Grate issue - The gate that allows entrance to the property broke on our third day. We had to jump over it to get out. We immediately told YourHome, but unfortunately found the issue hadn’t been resolved when we returned four hours later. We were due to check out the next day, and were advised the cleaner would let us out with out suitcase. The cleaner wasn’t there and we had no response from the property management. Thankfully another resident was able to let us out.
Plumbing issues - On two days the owner required access to the toilet due to a plumping issue. On the second day we had to leave him and a plumber in the room, unlocked as we had a booking to make. Although we appreciate these things happen, it did feel a bit unsafe.
Cliente verificado
Viaje de 4 noches entre amigos
Opinión verificada de un huésped de Hoteles.com
