When you stay at ALT Urbana, you'll be within a 10-minute drive of Poliforum León Convention and Exhibition Center and León Stadium. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Leon Metropolitan Park.
Expiatory Temple of the Sacred Heart of Jesus - 19 min walk - 1.6 km
Heroes' Causeway Arch - 19 min walk - 1.6 km
Getting around
Bajío Intl. Airport (BJX) - 37 min drive
Restaurants
Rockstar Burger - 5 min walk
Las Tias Comida Mexicana - 6 min walk
McDonald's - 5 min walk
La Terraza - 5 min walk
Restaurante Hotel Condesa - 5 min walk
About this property
ALT Urbana
When you stay at ALT Urbana, you'll be within a 10-minute drive of Poliforum León Convention and Exhibition Center and León Stadium. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Leon Metropolitan Park.
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 per person
Policies
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Mastercard
Also known as
ALT Urbana León
ALT Urbana Hotel
ALT Urbana Hotel León
Frequently asked questions
Does ALT Urbana offer free cancellation for a full refund?
Yes, ALT Urbana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ALT Urbana?
Yes, there's an outdoor pool.
Are pets allowed at ALT Urbana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at ALT Urbana?
Yes, there's free self parking.
What are the check-in and check-out times at ALT Urbana?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at ALT Urbana and nearby?
ALT Urbana has an outdoor pool.
Are there restaurants at or near ALT Urbana?
Yes, there's an onsite restaurant.
What's the area around ALT Urbana like?
ALT Urbana is in León Centro, a short 7-minute walk from Cathedral of León and 10 minutes' walk from Manuel Doblado Theater.
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Reviews
ALT Urbana Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.4
Amenities
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with many guests praising its quality, variety, and deliciousness. (6 reviews)
The pool area offers a trendy spot with city views, a DJ, and original cocktails nearby. (4 reviews)
The restaurant served delicious food and the employees were super friendly. (3 reviews)
I had a great experience, all the employees super friendly
I highly recommend this Hotel, bed very comfortable clean
the restaurant food was delicious, can't wait to go back :)
Verified review
10/10 Exceptional
May 26, 2026
Easy walking distance to many restaurants, bars, shops, and main plaza.
Verified review
10/10 Exceptional
Feb 5, 2026
The room was clean. The staff was very friendly and helpful.
Verified review
6/10 Good
Jan 27, 2026
Water pressure in the shower was very weak and very little soundproofing but the staff was nice and the free breakfast was also good.
Verified review
8/10 Very good
Jan 25, 2026
I had a lovely stay at this wonderful location. The staff were incredibly friendly, and I appreciated the complimentary cooked-to-order breakfast, which was a delightful start to each day. While the rooms are basic, they were clean and comfortable. There was only a slight issue with the hot water pressure being a bit low, but it was manageable. Overall, I would definitely stay here again!
Verified review
10/10 Exceptional
Nov 6, 2025
Very friendly professional staff. Nice breakfast on the patio.
Verified review
10/10 Exceptional
Sep 2, 2025
Great place in the heart of the city.
Verified review
10/10 Exceptional
Dec 27, 2025
Giovanni was very helpful and attentive throughout my stay. Always ready to answer my questions and make sure I was comfortable and looked after during my stay. He is a great asset to ALT Urbana Hotel León.
Verified review
10/10 Exceptional
Oct 14, 2025
The property was secure, clean and the staff were very friendly. It was walking distance from every thing down town Leon.
Verified review
8/10 Very good
Dec 24, 2025
Pleasant staff, clean and comfortable room. Outside people are allowed to pay and use the pool. One day I couldn't use it because a large group was in the small pool.
Verified review
8/10 Very good
Apr 13, 2025
Convenient, comfortable and not expensive
Verified review
6/10 Good
Jun 14, 2025
The room was comfortable inly bad thing it did not have hot water even after plenty times telling them about it the front desks girl told you should have hot water but it never happen other than than all was good
Verified review
10/10 Exceptional
Oct 21, 2025
great place to stay
Verified review
6/10 Good
May 30, 2026
The TV froze every minute. Hot water took about 10min. To come through. Loud.
Verified review
10/10 Exceptional
Nov 8, 2025
Exelente
Verified review
6/10 Good
Jan 8, 2026
Rooms Dirty floor a lot hair and dust ,no towels
Verified review
6/10 Good
May 20, 2025
Mostly it’s fine but it’s not convenient for everyone it’s more like for a day and enjoy it the pool the bar and that’s set !
Verified review
2/10 Poor
Jan 26, 2025
upset and won't refer
when we were checked in, we were told I'd be noise till 11 PM. We were OK with that as a noise was till three 4 AM. The showerhead was out of order very hard to take a shower. I'm a little disappointed hopefully they'll be some reimbursement.
Verified review
2/10 Poor
Jul 18, 2025
At check-in, the front desk wanted to charge my credit card for the room, despite my having paid in advance on Expedia. She insisted it was not paid. I showed her our receipt from Expedia and immediately she saw in her system that it was paid.
We were unable to use the pool or jacuzzi for the entire time we were there. The front desk said it was closed for chemicals and cleaning. It was covered and unusable the entire time.
We were relaxed in our hotel room on our second night and I received a call around 11pm on my cell phone from a León number. It was a man saying he was from the front desk of ALT Urbana. He addressed me by my full name. No one knew my full name or cell phone number in León except the hotel. He said there was a car with questionable tems outside the hotel and the police were going to come and knock on our door.
The hotel has a light outside of each room
It is illuminated if there are guests staying in that room. That is not a safe practice.
We no longer felt safe at this hotel and checked out one day early. When we checked out, a different person at the front desk wanted to charge my credit card for "the extra night" despite we were leaving a day early and despite the fact that we paid for our hotel in advance on Expedia. She insisted, and again I showed our receipt from Expedia and immediately she found in her system that everything was paid.
I can not recommend this hotel.
Verified review
10/10 Exceptional
Jun 17, 2026
Todo muy bien
Verified review
10/10 Exceptional
Jun 4, 2026
Muy buen lugar para descansar en León. La alberca le da un plus sobre otros lugares. El desayuno es sencillo, pero super rico.
Verified review
2/10 Poor
May 13, 2026
Francamente, ha sido una de las peores experiencias que hemos tenido en un hotel en León. Generalmente viajamos para descansar y realizar algunas compras, por lo que solemos buscar hoteles que cuenten con alberca, aunque sea sencilla. Sin embargo, en esta ocasión la alberca se encontraba en mantenimiento y no pudimos utilizarla.
El desayuno incluido también fue bastante decepcionante. Entendemos que sea un desayuno continental, pero eso no justifica la mala calidad de los alimentos ofrecidos.
Además, cuando quisimos comprar agua dentro del hotel, nos sorprendió que cada botella costara 40 pesos, un precio completamente desproporcionado. Honestamente, después de no haber podido utilizar una de las principales amenidades del hotel, esperábamos al menos un poco más de consideración hacia los huéspedes.
Lo único realmente destacable fue la atención de la chica de recepción, quien fue amable y honesta al recomendarnos comprar agua en la Farmacia Guadalajara de la esquina. Gracias a ello, pudimos adquirir dos botellas de agua e-pura por 32 pesos en total.
Es lamentable encontrarse con este tipo de prácticas. Definitivamente, no fue una experiencia agradable y no considero justo el trato recibido.
Jamás volveremos a ese lugar.
Verified review
6/10 Good
Apr 27, 2026
Bonito hotel, bien ubicado, pero me dieron una habitación sin ventanas, que el extractor de aire no se apagó ni de dia ni de noche, el desayuno bueno pero muy básico.
Verified review
10/10 Exceptional
Apr 17, 2026
Diseño Moderno e inspirado en el pop art
Verified review
10/10 Exceptional
Apr 10, 2026
Excelente hotel! 100% recomendable, ubicación, espacios, atención del personal, seguridad, estacionamiento.. todo y un estilo muy fresco 😍