6/10 Bueno
4 ago. 2025
Some good, some bad.
Be Aware - while our stay was overall pretty good, there were issues which we didn’t have help resolving.
There is NO AIR CONDITIONING. We were told we were there during a “heat wave” in mid-June but the highs were around 80F. It was cool outside in the evening and comfortable for the majority of the daytime, but the apartment got very warm and humid as there’s no shower exhaust. They gave us one fan, but with 5 people sleeping in 3 different rooms, it really wasn’t sufficient. We had to keep the doors/windows to the balconies open as much as possible, closing the door only at night after we’d stayed up late enough for it to cool down.
They advertised a washer/dryer, but ours was faulty and after using it one night ourselves and realizing it didn’t dry, we called for help. Someone came by to help make sure we were using it properly, and after confirming we were, we left for the day. We came back to still wet clothes that night, and tried again. Finally we hung things to dry the night before our flight. We did not have clean clothes for the flight home and because the clothes had stayed wet for awhile, our entire suitcases needed to be rewashed upon arriving home.
Lastly we were given a card when we arrived, stating housekeeping would come on Tuesday. When they didn’t and we asked about it, we were told weren’t owed housekeeping with our booking and chastised for expecting it. When we asked for some kind of discounting to help with the washer and AC, we were blamed.
Cliente verificado
Se hospedó 7 noches con familiares
Opinión verificada de un huésped de Hoteles.com
