Check-in was quick and easy. Room was booked for four people. There was only three bath towels in the room. We all needed to shower after traveling all day. Went to the front desk to ask for an additional towel and was told they had no access to additional towels (it was around 1130 at night). After going back and forth with the gentleman at the front counter, his coworker told him to "go check the dryer", after which he retured with an additional towel. Next day after returning to the room, housekeeping had come to make up the room...they took all dirty towels and only left three clean towels, when again, the reservation was made for four people. Indoor pool was small, but great for the kids to enjoy in November. Breakfast and staff at the breakfast area were all great and attentive.