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Pestana Promenade Ocean Resort Hotel

4.0 star property
Funchal hotel with 2 restaurants and outdoor pool

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Photo gallery for Pestana Promenade Ocean Resort Hotel

Indoor pool, outdoor pool
Creator video
Minibar, in-room safe, desk, blackout drapes
Lobby
View from property
Pestana Promenade Ocean Resort Hotel offers a tranquil oceanfront retreat. Unwind with a facial, massage, or body treatment at the sauna, and indulge in delicious meals at one of the two on-site restaurants. Take advantage of free WiFi and an indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
  • In-room childcare

Feel at home (6)

  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $151
$162 total
includes taxes & fees
Jan 2 - Jan 3, 2026

Why we love this property

Relaxation paradise
Spa services, facials, and massage treatments provide blissful escape at this hotel. The sauna, fitness room, and garden complete this wellness haven.
Dining delights
This hotel boasts 2 restaurants and a bar for diverse culinary options. The buffet breakfast offers a delicious start to each day.
Work meets relaxation
Located on the boardwalk, this hotel offers meeting rooms and a business center for work, plus a spa, sauna, and bar for post-meeting unwinding.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, Sea View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Twin Room, Partial Sea View (Side View)

View from room

Classic Twin Room, Partial Sea View (Side View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Promenade)

Twin Room (Promenade) | Minibar, in-room safe, desk, blackout drapes

Twin Room (Promenade)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, Pool View

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, Pool View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior
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  • Pool
  • Spa
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  • Parking available
9.2 out of 10, Wonderful, 463 reviews
The price is $145
$155 total
includes taxes & fees
Dec 3 - Dec 4
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About the neighborhood

Map
Rua Simplicio dos Passos Gouveia, #31, Funchal, 9000-001

What's nearby

  • Lido Bathing Complex - 5 min walk - 0.5 km
  • Ponta Gorda Bathing Complex - 7 min walk - 0.6 km
  • Centro Comercial Forum Madeira - 9 min walk - 0.8 km
  • Formosa Beach - 15 min walk - 1.3 km
  • CR7 Museum - 4 min drive - 2.7 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 21 min drive

Restaurants

  • ‪Pestana Promenade - ‬1 min walk
  • ‪Window to Asia - ‬6 min walk
  • ‪G Point - ‬3 min walk
  • ‪Alforno - ‬5 min walk
  • ‪Restaurant Il Basilico - ‬4 min walk

About this property

Pestana Promenade Ocean Resort Hotel

Situated by the ocean, Pestana Promenade Ocean Resort Hotel is a great choice for a stay in Funchal. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Pool table
  • Beach nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • Built in 2009
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Deep-Blue and Breezes - Onsite restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs EUR 15 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
This property is professionally cleaned.
Property Registration Number 3982

Also known as

Pestana Ocean
Pestana Ocean Promenade
Pestana Ocean Promenade Resort Hotel
Pestana Promenade
Pestana Promenade Ocean
Pestana Promenade Ocean Funchal
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Resort Hotel
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Pestana Promenade Ocean Resort
Pestana Promenade Ocean Resort Hotel Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Promenade Ocean Resort Hotel offer free cancellation for a full refund?

Yes, Pestana Promenade Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Promenade Ocean Resort Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Pestana Promenade Ocean Resort Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pestana Promenade Ocean Resort Hotel?

Yes. Self parking costs EUR 15 per day.

What are the check-in and check-out times at Pestana Promenade Ocean Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Pestana Promenade Ocean Resort Hotel?

No, this hotel doesn't have a casino, but Madeira Casino (3-min drive) is nearby.

What is there to do at Pestana Promenade Ocean Resort Hotel and nearby?

Have fun with nearby activities like fishing, parasailing, and scuba diving. Enjoy a swim in the indoor and outdoor pools after a day out and about. Pestana Promenade Ocean Resort Hotel also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Pestana Promenade Ocean Resort Hotel?

Yes, there are 2 onsite restaurants.

Does Pestana Promenade Ocean Resort Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pestana Promenade Ocean Resort Hotel like?

Pestana Promenade Ocean Resort Hotel is located on the boardwalk/promenade, a short 6-minute walk from Lido Bathing Complex and 9 minutes' walk from Centro Comercial Forum Madeira.

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Reviews

Pestana Promenade Ocean Resort Hotel Reviews

9.2

Wonderful

9.0

Cleanliness

9.0

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The property's pool area was nice, great, lovely, and had good facilities including an indoor pool, jacuzzi, and sauna. (7 reviews)
  • Breakfast offered an extensive variety with many choices, including an omelette station, fresh fruit, and pastries. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Sea
Shopping center
Spacious room
Restaurant
Bed
Lobby

Reviews

6/10 Good

Def some good and bad. Beautiful scenery and view in pool area. Good location. Very well maintained. Specious room with lovely view. Breakfast selection was very good. In general Seemingly upscale however definitely signs of cutting corners. Sauna hours not convenient. Room hot even with AC all the way down. Room temp was never comfortable. Very stuffy. Learned this is very common at Pestana hotels and resorts. Outdoor Jacuzzi was not heated, and indoor was only lukewarm. Bathroom in common area on ground floor smelled terrible everyday. Smelled like sewage.
Donna, 4-night trip

8/10 Very good

Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
James, 7-night trip

10/10 Exceptional

Very good Services and friendly Personal;
Günther, 7-night trip

10/10 Exceptional

Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home,
Ben, 5-night trip

10/10 Exceptional

Beautiful property, friendly staff and great dining and shopping options close by
Troy, 1-night trip

10/10 Exceptional

Excellent view of ocean.
DAVID WESLEY, 7-night trip

10/10 Exceptional

very nice hotel in a lovely area, short walk to Funchal town.
Jake, 10-night trip

10/10 Exceptional

Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Kim, 7-night trip

10/10 Exceptional

Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Susan, 7-night trip

10/10 Exceptional

The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
Jeanette, 2-night trip

10/10 Exceptional

Beautiful property in a beautiful location
Richard, 1-night trip

10/10 Exceptional

3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Elaine, 14-night trip

10/10 Exceptional

Cracking hotel

Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
William, 4-night trip

10/10 Exceptional

Facilities were great, so were staff and loved the sea view room we had. The hotel also allowed us an extended stay due to late flight.
Mohammed, 7-night trip

8/10 Very good

The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone .
Laura, 4-night trip

8/10 Very good

Had a very comfortable stay at the Promenade! The hotel has a great location with beautiful garden around the pool. Shops and transport links all minutes away! Spacious rooms and a nice balcony with fantastic views!
Roberto, 3-night trip

10/10 Exceptional

We were only at the property for one evening due to a flight cancellation. The property was nice, the staff friendly, and the location was great.
Audrey, 1-night trip

8/10 Very good

Me Rodgrigues was so helping in arranging our transportation from the airport. The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Susan, 6-night trip

10/10 Exceptional

The view from this property was outstanding! You could watch the sunrise and the sunset.

10/10 Exceptional

Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again.
Iwona, 6-night trip

8/10 Very good

Jillymaryt

Had a lovely holiday in your beautiful hotel.
Jillian, 7-night trip

8/10 Very good

Location and views.

Views from balcony, location and check in staff were great. Hotel was very clean but a little tired and very dark and stale in the hallways. Bed was saggy. Breakfast buffet was extensive in choices and decent in quality. Staff there really friendly too.
2-night trip

10/10 Exceptional

Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.
Fozia, 2-night trip

6/10 Good

It needs refurbishing, very dated
Jagoda, 5-night trip

4/10 Fair

The view
Laura, 4-night trip