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Empress Palace Hotel

4.0 star property
Surrey guesthouse in city center

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Photo gallery for Empress Palace Hotel

Reception
Honeymoon Studio Suite | Shared kitchen facilities | Full-size fridge, microwave, oven, electric kettle
Honeymoon Studio Suite | Individually decorated, individually furnished, desk, laptop workspace
Honeymoon Studio Suite | Private kitchen | Full-size fridge, microwave, oven, electric kettle
Front of property - evening/night
In the heart of the city, Empress Palace Hotel offers a serene oasis with a garden and playground. Unwind in your room with free WiFi, or relax by the fireplace in the lobby; you can also take advantage of dry cleaning services, outdoor furniture, wedding services and self parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Non-smoking
  • Free parking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Terrace
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Communal living room
  • Microwave in a common area
  • Refrigerator in a common area
  • Laundry service
  • Wedding services
  • Limited hour front desk
  • TV in a common area
  • Playground

Feel at home (6)

  • Playground on site
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Garden
  • Terrace
The current price is $54
$140 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite | Individually decorated, individually furnished, desk, laptop workspace

Elite Suite, 1 Bedroom, Ensuite

Highlights

Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View | Individually decorated, individually furnished, desk, laptop workspace

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Bathroom | Bidet, soap, shampoo, toilet paper

Honeymoon Studio Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Individually decorated, individually furnished, desk, laptop workspace

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Highlights

Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Individually decorated, individually furnished, desk, laptop workspace

Family Suite

Highlights

Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
  • Sleeps 7
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom | Individually decorated, individually furnished, desk, laptop workspace

Honeymoon Suite, 1 Bedroom

Highlights

Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View | Individually decorated, individually furnished, desk, laptop workspace

Grand Room, Balcony, Garden View

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area | Individually decorated, individually furnished, desk, laptop workspace

Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

Highlights

Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, desk, laptop workspace

Economy Room

Highlights

Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Individually decorated, individually furnished, desk, laptop workspace

Luxury Suite

Highlights

Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized refrigerator/freezer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Days Inn by Wyndham Surrey

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
7.2 out of 10, Good, 1,000 reviews
The price is $121
$143 total
includes taxes & fees
May 25 - May 26
Days Inn by Wyndham Surrey
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About the neighborhood

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1

What's nearby

  • Holland Park - 3 min drive - 2.5 km
  • Guilford Town Centre - 9 min drive - 7.5 km
  • Hard Rock Casino Vancouver - 15 min drive - 13.4 km
  • Lougheed Town Centre - 16 min drive - 12.5 km
  • Metropolis at Metrotown - 20 min drive - 20.1 km

Getting around

  • Pitt Meadows, BC (YPK) - 29 min drive
  • Vancouver Intl. Airport (YVR) - 35 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 46 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 46 min drive
  • Vancouver Harbour Flight Centre (CXH) - 50 min drive
  • Saturna Island, BC (YAJ-Lyall Harbour Seaplane Base) - 30 miles/48.3 km
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 29.6 miles/47.6 km
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows Station - 30 min drive
  • Coquitlam Central Station - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Samosa House - ‬14 min walk
  • ‪Donegal's Irish House - ‬3 min drive
  • ‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

Enjoy your visit to Surrey with a stay at Empress Palace Hotel. Free perks include WiFi and self parking. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.

Languages

Arabic, English, Farsi, Hindi

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 2:00 PM - 11:30 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
    • Free offsite parking within 10 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Playground

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning and heating
  • Electric kettle

What to enjoy

  • Fenced yard
  • Individually furnished and decorated
  • Separate sitting area
  • Heated floors

Freshen up

  • Bidet
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Oven
  • Cookware, dishes, and utensils
  • Paper towels

More

  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations

Fees & policies

Refundable deposits

  • Cash deposit: USD 150 per accommodation, per stay
  • Cash Breakage deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 39 per accommodation, per stay
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)
  • Late check-in between 11:30 PM and 2:30 AM can be arranged for an extra charge of USD 49
  • Late check-out can be arranged for an extra charge of USD 49 (subject to availability)
  • Electricity is available for an extra charge of USD 5 per night
  • Heating is available for an extra charge of USD 5 per night

Children & extra beds

  • Rollaway beds are available for USD 150.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per day
  • Pets are allowed for an extra charge of USD 29 per pet, per day (maximum USD 4 per stay), plus a one-time cleaning fee of USD 20

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts cash.

Also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

Are pets allowed at Empress Palace Hotel?

Yes, pets are welcome. There's a charge of USD 29 per pet, per day, and there's also a deposit of USD 100 per day. Service animals are exempt from fees.

Is parking offered on site at Empress Palace Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Empress Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 49 (subject to availability). Express check-out is available.

Is there an onsite casino at Empress Palace Hotel?

No, this guesthouse doesn't have a casino, but Starlight Casino (14-min drive) and Hard Rock Casino Vancouver (15-min drive) are both nearby.

What is there to do at Empress Palace Hotel and nearby?

Empress Palace Hotel has a garden.

Does Empress Palace Hotel have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Empress Palace Hotel like?

Empress Palace Hotel puts you in the heart of Surrey. Popular attractions include Port of Vancouver, which is 32 minutes away by car.

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Empress Palace Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Best Guest mansion and safe with good beds Amazing location Fair price Safe
Anjela, 1-night trip

10/10 Exceptional

We will return and book for spring weekend for our family again
Edward, 1-night trip

10/10 Exceptional

The location was very close to shopping mall There was a buss stop in few meters distance to guest palace house Great hospitality great atmosphere Good price Very neat
Kana, 1-night trip

10/10 Exceptional

We enjoyed staying in top notch hotel palace
Fiya, 1-night trip

10/10 Exceptional

Marvelous stays
David, 1-night trip

10/10 Exceptional

We really like this place It is very continent and safe Protected and easy access Price is fair and our family regularly visiting us staying here
Jannet, 1-night trip

2/10 Poor

Did not stay. It was not a Hotel. It was a house.

That was not a hotel. it was a house . When you reach there you call them and they ask for cash only. If you do not have cash they would not let you in and i did not now that i have to take cash. I went there because it was booked by Hotel.com. I had no place to stay and will never book through Hotel.com
Naresh, 1-night trip

10/10 Exceptional

Wonderful property Empress hotel is one of greatest place we have ever been hosted Biggest mansion and equipped with fast Free WIFi Free parking 🅿️ Garden Kitchenette Great Ac Comfortable beds More than that very very easy access to anywhere we aimed to go Buss stop is alongside property line Good pricing and hospitality was
Samira, 1-night trip

10/10 Exceptional

The best stays in city
Hamid, 1-night trip

10/10 Exceptional

For vacation we recommend it We booked a week there All was great
Ali, 1-night trip

10/10 Exceptional

We highly liked there
Zuba, 1-night trip

10/10 Exceptional

We got 30 percent discount for a month stay Pretty great inside and neat
Siba ja, 1-night trip

10/10 Exceptional

The best of the best price for great amenities Quiet and charming
Hana, 1-night trip

10/10 Exceptional

Great as it was advertised
Oliver, 1-night trip

10/10 Exceptional

Empress palace exceeded my expectation Good location and truly nice experience and staff beside being cleaned well Highly recommended
Baran, 1-night trip

10/10 Exceptional

Such of amazing property helped us not only had a nice sleep in comfortable beds and room was cleaned Management was super nice
Alex, 1-night trip

10/10 Exceptional

In near future we travel back here again They were super host Friendly abd room was pretty good Pretty safe, quiet and central
Rabbi, 1-night trip

10/10 Exceptional

Superb Great hosts Safety very good Trusted Highly recommended it
Ziba, 1-night trip

10/10 Exceptional

Great beds and a monitors such as kitchen in front of room Pet friendly and very good staff Great value for money
Queeny, 1-night trip

10/10 Exceptional

We had a wonderful experience as they coordinated for our party We paid 1500 for three suites for 12 guests and it was provided a big living room on the top Great location
Yata, 1-night trip

10/10 Exceptional

Superb hosts Superb location Amenities for cooking Playing in yard Free fast fast WI-Fi and good safe parking We loved all aspects
Alex, 1-night trip

10/10 Exceptional

Comfortable for family Kitchen in front of room is a great assets Cozy and clean
Sabira, 1-night trip

10/10 Exceptional

That is all our dream We are glad we could get other hotel but we wanted get the royal palace Suite we booked was super nice abd cozy Gratitude
Fimtana, 1-night trip

10/10 Exceptional

Great strategic location beside buss stop and high Friendly host Well kept Royalty feeling
Sita, 1-night trip

10/10 Exceptional

I’m very excited to be hosted there Sweet guest home palace We come back
Hararar, 1-night trip