Casa Maca

Property class: 3
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

When you stay at Casa Maca, you'll be in a great location, within just a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Other highlights include an outdoor pool and a garden.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (5)

  • Housekeeping (on request)
  • Outdoor pool
  • Air conditioning
  • Garden
  • Picnic area

Feel at home (5)

  • Private bathroom
  • Garden
  • Cable TV service
  • Outdoor swimming pools
  • Free toiletries
The current price is $23
$34 total
includes taxes & fees
Sep 24 - Sep 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Studio

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a view of the outside through a window with curtains.

Comfort Studio

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

A modern room with a beige sofa, a bed with a black headboard, a blue artwork, and a window with curtains.

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Apartment

A modern living room with a grey sofa, a wooden coffee table, black bar stools, a flat-screen TV, and a large wave painting on the wall.

Traditional Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Studio

A neatly made bed with white bedding, a black headboard, and a single black pillow. A small bedside table with a lamp and a potted plant is visible. A large mirror is mounted on the wall above the bed.

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

A modern kitchen with a central island, black stools, a microwave, a refrigerator, and a small sink.

Superior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Standard with internal view

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Studio Standard with internal view

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Standard with internal view

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Studio Standard with internal view

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Standard

In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Studio Standard

  • 45 sq m
  • Sleeps 6
  • 1 Double Bunk Bed, 1 Double Sofa Bed and 1 Double Bed

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About the neighborhood

Map
Av. Juárez, Lote 008-1, Mz. 15, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playacar Beach - 9 min walk - 0.8 km
  • Central Square - 11 min walk - 1.0 km
  • Mamitas Beach - 4 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

  • ‪Tacos Gomez - ‬4 min walk
  • ‪Asadero El Pollo - ‬4 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Merchant Carnitas - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

Casa Maca

  • When you stay at Casa Maca, you'll be in a great location, within just a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Other highlights include an outdoor pool and a garden.

At a glance

Hotel size

    • 15 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Services

  • Virtual front desk

Facilities

  • Garden
  • Picnic area
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Housekeeping on request
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 3.5 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Does Casa Maca offer free cancellation for a full refund?

Yes, Casa Maca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Maca?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Casa Maca?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 25.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Maca?

Sorry, there's no onsite parking at Casa Maca.

What are the check-in and check-out times at Casa Maca?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Casa Maca?

No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.

What is there to do at Casa Maca and nearby?

Casa Maca has an outdoor pool and a picnic area, as well as a garden.

What's the area around Casa Maca like?

Casa Maca is in Downtown Playa del Carmen, a short 9-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Quinta Avenida.

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Reviews

Casa Maca Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

9.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is very close to the beach and offers easy access to it. (3 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Very nice and helpful staff, great location
Verified review

8/10 Very good

Great location and helpful staff.
Verified review

10/10 Exceptional

Wry quite nice friendly staff!!
Verified review

8/10 Very good

The staff was very friendly and helpful. Felt safe in Playa del Carmen; will definitely explore again
Verified review

10/10 Exceptional

Staff was really friendly and helpful they found us great rates for small trips and restaurants and TAXI fares
Verified review

10/10 Exceptional

Great place in playa del carmen

It’s a lovely hotel walking distance to the beach with a amall pool, outdoor seating etc. staff were very friendly and helpful
Verified review

10/10 Exceptional

New remodel room, very clean and helpful staff. Please don’t let the front discourage you. Its hallway goes through a strip mall type building. We usually only stay Marriott’s and resorts but this was extremely nice with a balcony too
Verified review

6/10 Good

Location is great but overall experience was subpar. Lots of noise and water was difficult to control (hot vs cold). Also they said they’d store my luggage and then later asked for a fee.
Verified review

10/10 Exceptional

Place is brand new! Owner was very friendly. Location is very convenient. Easy walk to bus station, and the beach. Would definitely come back!
Verified review

6/10 Good

We truly enjoyed our stay mainly because of the kindness and friendliness of the staff, who were welcoming and helpful throughout our visit. The location is excellent — close to everything, making it very convenient. The air conditioning worked well, the room size was practical, and the Wi-Fi functioned properly. Access to Netflix and other streaming platforms was also appreciated. However, a few areas could be improved. The cutlery and utensils felt greasy. The refrigerator did not stay cold enough even when set to the highest level, which prevented us from properly storing food and led us to eat out instead. The shower drain was clogged, and there was occasionally a sewage-like odor. Although the sheets and towels smelled clean, they were stained. We had to request an extra blanket as it was cold at night. The pillows were not very comfortable, and soundproofing could be improved — we could hear surrounding music and neighbors even at normal speaking volume. Overall, we would return for the location and the quality of service. With a few improvements, the experience could easily be excellent.
Verified review

4/10 Fair

VACATIONERS ALERT When you see the pictures of this hotel it looks really nice. SO VERY WRONG We booked a junior suite, they put us on the 3rd floor #2306 We had to stay in this room for 3 nights listening to the banging noise of the water tank every 5 minutes no sleep. Water flies was coming out the drain when we turn on the water, plus the water dains very slowly. You can not regulate the shower it gose from hot to freezing cold on its own. When you look out the window you feel like you're in the ghetto. Expedia tried to reach out to them several times when they finally got through, they told expedia that they upgraded our room at no extra cost. They did not upgrade they gave us another junior room with a coach suite # 2203. Now that room #2203 when you look out the window again you feel like you're in the ghetto. Bathroom light fixture did not work even though they brought someone in to fix it, it still was not working. Foul smell came from the sink that we had to keep closing the door and left all the windows open. So that smell would go away. We even borrowed one of their air fresheners at times to make the room smell nice. I could keep going on about this hotel Casa Maca,how bad it was. The only good thing I can say is that Jose and Alondra helped us wherever they can. I'm grateful for their help. So please when you see Casa Maca hotel, keep scrolling. P.S look at my pictures.
Verified review

10/10 Exceptional

Nice staff and clean room
Verified review

10/10 Exceptional

The staff were great!!! Excellent location. Lovely staff. Housekeepers were Fabulous!!!
Verified review

8/10 Very good

Located just near playa del Carmen Beach and all amenities in walkable location.
Verified review

10/10 Exceptional

Amazing staff went above and beyond
Verified review

6/10 Good

The shower leakes into the floor of the bathroom, the latches for shower are rusted,.
Verified review

8/10 Very good

Good
Verified review

8/10 Very good

La habitación limpia pero muy austera
Verified review

10/10 Exceptional

A hospedagem era maior que eu esperava, com muitos utensílios de cozinha, poderia tranquilamente alugar para longa temporada. A área de lazer muito boa, com cadeiras e piscina muito limpa.
Verified review

10/10 Exceptional

Muy recomendable, pasamos 8 días de estancia y honestamente volveríamos a quedarnos hospedados ahí, todas las recepción muy buena, la vigilancia por parte de la noche también súper atento y amable, tuvimos varios detalles de limpieza o problemas con asuntos internos de el cuarto, pero trataron de solucionar lo más rápido posible. La alberca limpia, aire acondicionado funcional y nuevo, limpieza cada dos días aproximadamente y muy cómoda la estancia. Sin duda, volvemos!
Verified review

8/10 Very good

El único tema es que cierran y te dan llave para entrar. Así como que la cama está medio mala y la alberca muy poco tiempo. Y también cada 3 días limpian
Verified review

10/10 Exceptional

Las instalaciones están bien cuidadas. La habitación estaba limpia y ordena tal cual en las fotos. Cerca de bancos y comercios.
Verified review

8/10 Very good

Practicamente solo fue para dormir y se duerme muy bien.
Verified review

6/10 Good

Le personnel était très serviable et professionnel.
Verified review

8/10 Very good

Habitación limpia