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Turtle Beach Resort

4.0 star property
Beach hotel with free water park, near Putt Putt Golf Mermaid Beach

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Water park
3 Bedroom Apartment | Living area | Flat-screen TV
2 Bedroom Family Suite | Living room | Flat-screen TV
2 Bedroom Superior Apartment | Private kitchen | Fridge, microwave, oven, stovetop
1 Bedroom Apartment | Living area | Flat-screen TV
Located near Pacific Fair Shopping Centre, Turtle Beach Resort offers an unforgettable family experience. Enjoy the free water park access, relax in the sauna or steam room, and unwind with lunch at Fresh and Tasty café. With 4 outdoor pools including a children's pool with waterslide and mini golf on site.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • 4 outdoor pools and 4 hot tubs
  • Free water park
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Cribs/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Kitchen
The current price is $230
$253 total
includes taxes & fees
Jun 15 - Jun 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 2 Bedroom Superior Apartment

2 Bedroom Superior Apartment | Living area | Flat-screen TV

2 Bedroom Superior Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 77 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Superior Apartment

1 Bedroom Superior Apartment | Living area | Flat-screen TV

1 Bedroom Superior Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | Flat-screen TV

2 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 77 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Family Suite

2 Bedroom Family Suite | Living area | Flat-screen TV

2 Bedroom Family Suite

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 80 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Living area | Flat-screen TV

3 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 110 sq m
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Living area | Flat-screen TV

1 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Paradise Resort Gold Coast

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
8.0 out of 10, Very Good, 1,002 reviews
The price is $147
$162 total
includes taxes & fees
Jun 22 - Jun 23
Paradise Resort Gold Coast
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About the neighborhood

Map
2346 Gold Coast Highway, Mermaid Beach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 2 min drive - 1.6 km
  • Kurrawa Beach - 2 min drive - 1.9 km
  • The Star Gold Coast - 3 min drive - 2.7 km
  • The Oasis - 3 min drive - 2.7 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 3.1 km

Getting around

  • Coolangatta Airport (OOL) - 30 min drive
  • Varsity Lakes Station - 14 min drive
  • Gold Coast City Coomera Station - 25 min drive
  • Helensvale Station - 27 min drive
  • Broadbeach South Light Rail Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬5 min walk
  • ‪Tian Ran Vegetarian Restaurant - ‬9 min walk
  • ‪The Milkman’s Daughter - ‬5 min walk
  • ‪Bonita Bonita. BonBon bar - ‬9 min walk
  • ‪Little Truffle - ‬7 min walk

About this property

Turtle Beach Resort

Turtle Beach Resort features a free water park and puts you just a 5-minute drive from The Star Gold Coast and Pacific Fair Shopping Centre. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Deck Resturant and Bar, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include washers/dryers and refrigerators. The pool and helpful staff get great marks from fellow travelers.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 141 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Supervised childcare*
    • Children's club*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options

Transfers

    • Airport shuttle from 5:30 AM to 9:00 PM*

Offsite

    • Area shuttle*
    • Shopping center shuttle*
    • Theme park shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills

Traveling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Mini golf
  • Private beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Services

  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Free water park
  • Arcade/game room
  • 4 hot tubs
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Upper floors accessible by stairs only
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • 2 bathrooms
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Children's dinnerware
  • Dishwasher
  • Highchair

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Deck Resturant and Bar - This poolside family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 15 per person
  • Airport shuttle service is offered for an extra charge of AUD 50 per person (one way)
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 45 per night
  • Children's club access is available for an extra charge
  • High chairs are available for an extra charge of AUD 10 per day

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach
HELP_OUTLINE

Frequently asked questions

Does Turtle Beach Resort offer free cancellation for a full refund?

Yes, Turtle Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turtle Beach Resort?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Turtle Beach Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Turtle Beach Resort?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Turtle Beach Resort?

Yes, an airport shuttle is available from 5:30 AM to 9:00 PM on request. The charge is AUD 50 per person one way.

What are the check-in and check-out times at Turtle Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.

Is there an onsite casino at Turtle Beach Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.

What is there to do at Turtle Beach Resort and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in one of the 4 hot tubs and an invigorating swim in one of the 4 outdoor swimming pools. Turtle Beach Resort also has a waterslide, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Turtle Beach Resort?

Yes, Deck Resturant and Bar offers poolside dining.

Does Turtle Beach Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.

Does Turtle Beach Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Turtle Beach Resort like?

Turtle Beach Resort is a short 11-minute walk from Nobby Beach and 8 minutes' walk from Mermaid Beach.

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Turtle Beach Resort Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Children
Family friendly
Room
Service staff
Restaurant
Food
Beach
Store
Water park
Bed

What guests liked

  • The pool facilities, including water slides and splash zones, were a highlight for many families, providing hours of entertainment for kids. (27 reviews)
  • The beach is conveniently located just across the road from the resort, offering a short walk to the shore. (11 reviews)
  • Underground parking was a convenient and much-needed feature at the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good place to stay with kids
Sebastian, 2-night trip

10/10 Exceptional

Was a great family holiday 😊
bodie maree, 6-night trip

10/10 Exceptional

Although the room was a little older it was definitely comfortable and ideal for what we were after. Would stay again for sure.
Benjamin, 6-night trip

10/10 Exceptional

Loved the resort had alot of activities for the kids spacious room bery clean great customer service
Eman, 3-night trip

8/10 Very good

Turtle beach resort was a great place to stay with three young children both safe and the facilities made it easy to keep them occupied with the swimming pool choices available on site.
Aaron David, 6-night trip

10/10 Exceptional

The overall layout of the place was outstanding
Melvin, 7-night trip

8/10 Very good

We obviously enjoy Turtle Beach - it’s our third time here!
Jody, 8-night trip

8/10 Very good

Beautiful relaxed environment , lovely staff and great facilities for kids, amazing food too
Zaina, 4-night trip

8/10 Very good

Enjoyable Stay

Had a fun, relaxing time. Gardens well maintained. Facilities well kept and clean. Friendly staff. Need some visitor carparks with all the road works that are happening.
Rhonda, 5-night trip

10/10 Exceptional

Fantastic stay for kids. The rooms could use a refresh but most of the time was spent outside. The pool facilities and cafe are wonderful. Easy walking distance to woolies, chemist and the beach. Pac Fair a very short drive too. Only thing would be to request a ground floor room if you have little ones as the stairs become quite cumbersome.
Lauren, 6-night trip

10/10 Exceptional

Absolutely loved this property.. awesome for children and parents… staff and amenities were perfect for a 1 week stay .. Thank you very much to all at the Turtle beach resort..
Andy, 6-night trip

10/10 Exceptional

Great place to stay with a 6 and 9 year old, the 2 bedroom apartment was a great size and had a good sized kitchen for cooking. The pools and splash zone were great for the kids and it was only a short walk down to the beach. Apartment was great on those hot nights for sleeping also. Would definitely return in the future.
Jason, 6-night trip

8/10 Very good

Weekend away

Ideal property for children 10 and under. Spacious, neat and tidy. Great pool and water park facilities. Tram works on Gold Coast Highway not ideal if you travel outside the property. Not much information given about checkout. Beach towels only provided for a fee.
Debbie, 2-night trip

8/10 Very good

We stayed at Turtle Beach as we needed 3 bedrooms and had a 3 year old with us. The pool/play areas were great and very well maintained. The unit itself was large, clean, and very comfortable. Easy 5 min walk to a supermarket, chemist etc. The onsite restaurant was very nice with enormous meals. We enjoyed our stay and would recommend . We didint mind the fact that the whole space is very dated, tired and in need of a makeover.
Cindy, 7-night trip

10/10 Exceptional

Great family resort with lots of activities and pools so its not overcrowded. Close to the beach and Woolworths a shirt walk away. No lifts so 3rd floor access is a but difficult.
Kylie, 7-night trip

10/10 Exceptional

This is the ideal place for a family. The splash zone keeps the kids entertained and the staff keep them safe and protected. The kids club is great. I wish they also had a teen club for the older kids.
Andria, 8-night trip

8/10 Very good

Amazing holiday here. You have everything you need including a kids club we didnt know about until we arrived. There is an adults only pool you can go to when the kids are being entertained. Extremely family friendly and we all had a ball
Natalie, 5-night trip

8/10 Very good

Great spot. Unfortunately the road works at the moment hinder your convenience to the coffee shops etc. The pools (slides not included) are unmanned by staff, which I found a little odd.
katherine, 4-night trip

8/10 Very good

Close to shops beach and Main Street easy bus stops and nice food
Darren Michael, 7-night trip

8/10 Very good

We loved our apartment was a little disappointed that there was no elevator, also the pools are not accessible for people with disabilities as no ramp or easy access into the water. Very family friendly enviroment
Michelle, 3-night trip

10/10 Exceptional

Fabulous place for a young family. Friendly staff & plenty to do.
Michelle, 5-night trip

6/10 Good

After staying at Turtle Beach for a number of years now, resort and rooms needs an update. Food and drinks from The Deck expensive for the quality.
Sharon, 5-night trip

10/10 Exceptional

Recommend this place for families. Clean, geeat rooms and facilities
Jeremiah, 2-night trip

10/10 Exceptional

Awesome experience. Friendly staff, clean place, restaurant on site. Had an amazing holiday.
Chamalika, 3-night trip

8/10 Very good

Great for families

We have stayed at Turtle Beach Resort now about 5 times over the years and we do enjoy the facilities, the gardens are beautiful and well maintained, the pools are lovely. The apartments are good and spacious, unfortunately they have a bath shower and when you are in your seventies getting into the shower can be difficult nearly had a nasty fall out of the bath could have done with a handle on the wall. What disappoints me is the fact that they take $200 and put it on hold and even though we did not spend any money and have been home for a few days I still do not have access to our money. We are booked to stay at Christmas again with our daughter’s family and maybe our last as with my mobility it is getting harder to climb the stairs which is a shame because we have enjoyed our previous times at Turtle Beach Resort.
Diane, 7-night trip