Located close to Old Market, Hotel Hayk offers a vibrant atmosphere with an on-site art gallery and shopping mall. Enjoy the view from the terrace, unwind at the bar or catch up on current events with free newspapers.
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 40 min drive
Düsseldorf Intl. Airport (DUS) - 53 min drive
Cologne (QKL-Cologne Central Train Station) - 11 min walk
Köln Dom/Central Station (tief) - 12 min walk
Cologne Central Station - 12 min walk
Heumarkt U-Bahn - 4 min walk
Deutzer Freiheit U-Bahn - 10 min walk
Neumarkt U-Bahn - 14 min walk
Restaurants
Gilden im Zims - 3 min walk
Augustiner Bräu - 2 min walk
XII Apostel - 3 min walk
Die Ex Vertretung - 1 min walk
Piano Bar - 4 min walk
About this property
Hotel Hayk
When you stay at Hotel Hayk, you'll be in a fantastic location, just a 5-minute walk from Hay Market and Old Market. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails and segway rentals/tours. Other features include a bar/lounge and a terrace. The property is just a short walk to public transportation: Heumarkt U-Bahn is 4 minutes and Deutzer Freiheit U-Bahn is 10 minutes.
At a glance
DONE
Hotel size
14 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 4 percent for credit card payments
The front desk is open daily from noon - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking within 394 ft (EUR 28 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
What to do
Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry service
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Built in 1770
Safe-deposit box at front desk
Terrace
Television in common areas
Art gallery on site
Designer stores on site
Shopping mall on site
Dock
Walkway to water
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Fan
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 4 percent
Children & extra beds
Cribs/infant beds are available for EUR 18.0 per day
Rollaway beds are available for EUR 35.0 per day
Parking
Parking is available nearby and costs EUR 28 per day (394 ft away)
Parking height restrictions apply
Policies
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Some apartments are located in a separate building approximately 150 meters away from the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Also known as
Hayk Cologne
Hotel Hayk
Hotel Hayk Cologne
Hotel Hayk Hotel
Hotel Hayk Cologne
Hotel Hayk Hotel Cologne
Frequently asked questions
Does Hotel Hayk offer free cancellation for a full refund?
Yes, Hotel Hayk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hayk?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Hayk?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hotel Hayk and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes segway rentals.
What's the area around Hotel Hayk like?
Hotel Hayk is located on the boardwalk/promenade in Innenstadt, a short 4-minute walk from Heumarkt U-Bahn and 10 minutes' walk from Cologne Cathedral.
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Reviews
Hotel Hayk Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.8
Location
7.6
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 25, 2021
Great location. Gracious staff. Clean rooms.
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
Nov 17, 2021
Super Lage am Rhein
Super Lage
Frank
Frank, 1-night trip
Verified
6/10 Good
Sep 13, 2021
Für Partyleute super !
Wir waren im App. des Hotel gegenüber vom Päffgen , zum Partyfeiern gut , da sehr zentral.
Bad ist sehr klein und alt .
Nachts lange laut.
Betten sehr bequem.
Nicole
Nicole, 2-night trip
Verified
8/10 Very good
Jul 30, 2020
Sehr zentral gelegen. Netter Service. Schöner Aufenthalt. Wir waren auf der Durchreise und deshalb nur eine Nacht dort.
Cassi
Cassi, 1-night trip
Verified
6/10 Good
Jul 27, 2020
God central beligenhed, men slidt
Ligger lige ned til Rhinen og med hyggelig torv med mange restauranter i "baghaven"
Få minutters gang fra domkirken.
Vi boede i lejlighed i anneks, som havde behagelige senge og udsigt til tovet.
Badeværelset var ret lille og generelt var lejligheden slidt.
Der blev ikke gjort rent under vores ophold, selvom der står daglig rengøring ved bookning
Jesper
Jesper, 2-night trip
Verified
4/10 Fair
Mar 1, 2020
Is NOT in the building in the Pic - DANGEROUS
The property is not in the building in the picture, it is however close-by and still in a 'good' location. The property has been fitted and maintained to a hostel/student-standard.
Having consulted with my UK Gas Safe engineer whilst at the property this boiler which is located in the hallway wouldn't meet UK standards for gas safety. I was concerned at what appears to be an inspection point in the flue (pictured) which hasn't been recovered
DESPITE BEING ON THE 3RD FLOOR IN A BUILDING WITH MULTIPLE APARTMENTS THIS HAS NO SMOKE DETECTOR LET ALONE A CARBON MONOXIDE DETECTOR.
I thought German standards were higher than this.
Joel
Joel, 3-night trip
Verified
10/10 Exceptional
Feb 1, 2020
Wonderful location!
Great location right on the river Rhine, within walking distance to the cathedral, downtown. Hop on the tram around the corner and get wherever you want to go. The room was lovely as advertised and the staff were very accommodating. Would absolutely stay again:)
Genesee D.
Genesee D., 6-night trip
Verified
10/10 Exceptional
Dec 30, 2019
Charming Cologne
The location was great, just two blocks to the Christmas market and right along the walk. Great restaurants all around.
Paul R.
Paul R., 1-night trip
Verified
6/10 Good
Dec 29, 2019
Personal war sehr freundlich , aber Hotel ist auf keinen Fall drei Sterne wert . Im Eingang und einem Zimmer muffeliger Geruch.Das Bad ist alt und ungemütlich, am Fenster verschimmelt. Für eine Nacht war es okay, aber nicht für längeren Aufenthalt. Das Appartement ist nicht Gästeorientiert ausgestattet : die Mikrowelle kaputt, Wasserkocher und Kaffeemaschine sind zwar da, aber man darf den Teebeutel nicht vergessen, sonst gibt es keinen Tee. Da wir sehr spät angereist sind , gab es keine Möglichkeit was zu kaufen . Auch Hygieneartikel fehlten, ausser Handseife ist nichts da gewesen. Ich hoffe, dass die Hotelbesitzer dies zur Kenntnis nehmen und für andere Gäste den Aufenthalt angenehmer machen .
Verified traveler
1-night trip
Verified
8/10 Very good
Dec 23, 2019
Eski, temiz, merkeze yakın.
Her ne kadar yorumlarda, başka binaya gitme ihtimalimiz olduğunu öğrenmiş olsam da, fotoğraflarda görülen, üzerinde Hotel Hayk yazan binada, nehre bakan bir odada kaldık. Resepsiyondaki kişinin ilgisi ve İngilizce'si, kişinin Alman olduğunu düşününce çok da rahatsız etmedi. Oda üst kattaydı ve ağır bavulumuzu, daracık merdivenlerden yukarı çıkarmak zorunda kaldım (evet, asansör yok). Odaya girdiğimizde, iki single yatak ve daha sonra odaya konulmuş bir yatakla karşılaştık (rezervasyonda king size bed olarak görünmekteydi). Odadaki eşyalar nispeten temiz olmakla birlikte gayet eskiydiler.
Tüm bunlara rağmen, otelin konumu, kısa bir süre kalmış olmamız, oteli dayanılabilir kıldı.
Kerim
Kerim, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2019
Goed hotel, goede service
Enige minpuntje is dat de douche niet zo goed werkt
Celien
Celien, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2019
Eine sehr schöne und nette Unterkunft in der Kölner Altstadt. Das Personal ist nett und zuvor kommend.
ChristianGerken
ChristianGerken, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2019
Great location. Comfortable and clean. Everything we needed!
Verified traveler
3-night trip
Verified
8/10 Very good
Dec 12, 2019
goede ligging,vriendelijke service
Monique
Monique, 1-night trip
Verified
8/10 Very good
Nov 26, 2019
Das Frühstück hätte besser sein können....
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 24, 2019
Direkt am Rhein, Innenstadt. kleines Hotel. Urig.
Super Bett. Bad könnte besser instand gehalten sein. Kein Aufzug.
Great apartment in a great location! would defiantly suggest.
Verified traveler
2-night trip
Verified
8/10 Very good
Sep 24, 2019
Personale disponibile
Rispecchiava le foto
Buona posizione
Rapida risoluzione problemi
Silvia
Silvia, 5-night trip
Verified
4/10 Fair
Sep 20, 2019
Mala experiencia
El primer día que llegue en el refrigerado gano un envase de agua gaseosa empezada que alguien la dejó allí, y un vaso sucio. Al segundo día NO me limpiaron la papelera del baño. Realmente el hotel lo único bueno que tiene es la localidad y un poco el desayuno.
NO es un hotel que yo recomendaría
Enrique
Enrique, 3-night trip
Verified
6/10 Good
Sep 9, 2019
Zweckmäßiges Apartment für Party-Touristen
Das Apartment für bis zu sechs Personen, direkt am Heumarkt gelegen, befindet sich im 1. OG - direkt über einer Pizzeria.
In den Aufzug passen max. 2 Personen (ohne Gepäck).
Die Ausstattung ist zweckmäßig - Der Kühlschrank war leider defekt.
Für den Party-Kurzurlaub ist die Unterkunft i.O - Für mehr leider nicht.
Daniel
Daniel, 2-night trip
Verified
4/10 Fair
Sep 5, 2019
Niet als verwacht
Bij aankomst bleek de geboekte kamer met uitzicht op het water niet beschikbaar, maar kreeg ik een appartement toegewezen aan een smalle straat. Bij aankomst leek deze rustig en de kamer was groot, dus acceptabel.
In de nacht bleek deze straat drukbezocht te worden door (dronken) voorbijgangers. Vanaf 5.00u 's morgens reden er kleine bakwagens door de nauwe straat wat veel lawaai opleverde. Van geluidsdichte kamers, zoals staat omschreven, is geen sprake. Helaas was de douche verouderd en aan vervanging toe. Het ontbijt was niet bijzonder uitgebreid.
Kortom, ik vond het de prijs niet waard en zou volgende keer iets anders kiezen.
Martijn
Martijn, 1-night trip
Verified
8/10 Very good
Sep 2, 2019
Återkommer gärna..
Utmärkt hotell.. Trevlig personal.. Härlig utsikt över Rhen.. Bibehållen gammal stil.. endast trappor till rummen o kall frukost.. men så centralt..
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 23, 2019
Super Lage. Besser geht nicht. Betten waren super bequem. Einzig negativ war im Bad die Dusche. Einmal geduscht und der ganze Boden war nass wegen dem Duschvorhang, der war nicht sehr zweckvoll. Ansonsten top!
Verified traveler
2-night trip
Verified
4/10 Fair
Aug 10, 2019
Great location but not to guests with cars
- Our room was in a different building from reception which was an unpleasant surprise. The main building looked cute and nice but this other building was a big block of flats.
- Really difficult to arrive with car/motor vehicles. No parking at hotel.
- No air conditioning in a room (only one fan) and with windows open there was too much noise from outside.
+ Room was big and clean and there was a fridgerator. Though two of us had suspicious bite marks after staying at the hotel.
- Not shampoo or even hand soap in a bathroom.
- We wanted to leave our luggages for a while after check-out but the only chance was to leave them to restaurant under the table where hotel personnel couldn’t watch them.
+ One night was pretty cheap and the location right in the city center 👍