Hotel on Monroe, BW Signature Collection

City-center hotel in Rochester

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Where to?

Dates

November 2025

1

December 2025

Egyptian cotton sheets, premium bedding, pillowtop beds

Located in the heart of Rochester, Hotel on Monroe, BW Signature Collection offers a warm welcome with breakfast and a cozy coffee shop. Guests can connect to WiFi and unwind with games or grab a snack at the deli. The helpful staff has left a lasting impression on previous guests.

Very good

Popular amenities

Connecting rooms available
Pet friendly
Non-smoking
Air conditioning
Free WiFi

Main amenities (3)

Daily housekeeping
Coffee shop/cafe
Snack bar/deli

Feel at home (6)

Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Blackout drapes/curtains
In-room climate control (air conditioning)

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

Standard Room, 2 Double Beds, Non Smoking

Excellent

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Renovated in 2019

Pillowtop bed

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Kitchen

Flat-screen TV

Renovated in 2019

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking

Good

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Renovated in 2019

Pillowtop bed

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

Good

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Renovated in 2019

Pillowtop bed

Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Very good

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Renovated in 2019

Pillowtop bed

Sleeps 2
1 Queen Bed

Similar properties

Free parking
Free WiFi
Air conditioning
Gym

$137 total

includes taxes & fees

Dec 1 - Dec 2

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About the neighborhood

2323 Monroe Avenue, Rochester, NY, 14618

What's nearby

George Eastman Museum - 8 min drive - 6.8 km
Strong - 9 min drive - 10.4 km
University of Rochester - 9 min drive - 10.1 km
Eastman School of Music - 10 min drive - 10.7 km
Strong Memorial Hospital - 10 min drive - 10.5 km

Getting around

Greater Rochester Intl. Airport (ROC) - 11 min drive
Rochester Station - 12 min drive

Restaurants

‪The Burger Bar by Wegmans - ‬3 min drive
‪Panera Bread - ‬13 min walk
‪Dunkin' - ‬13 min walk
‪Tom Wahl's - ‬4 min walk
‪Chipotle Mexican Grill - ‬13 min walk

About this property

Hotel on Monroe, BW Signature Collection

Hotel on Monroe, BW Signature Collection puts you within a 10-minute drive of Strong and University of Rochester. Free perks include self parking and wired internet. Also, Rochester Institute of Technology and Lake Ontario are within a short drive. Fellow travelers love the helpful staff.

At a glance

Hotel size

- 23 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Early check-in subject to availability
- Minimum check-in age: 21
- Check-out time is 11:00 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- There is no front desk at this property
- Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
- A virtual front desk provides assistance to guests
- Guests are recommended to download the property's DirectKey mobile app before check-in

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Children

- No cribs (infant beds)

Pets

- Pets allowed (dogs only)*
- Service animals welcome

Internet

- Free WiFi and wired internet access in public areas
- Free wired internet access in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

Coffee shop
Snack bar/deli

Services

Virtual front desk

Facilities

1 building/tower
Built in 1967

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Closed captioned TV
Upper floors accessible by stairs only
Well-lit path to entrance

Room amenities

Be entertained

42-inch flat-screen TV
Premium satellite channels
Streaming services

Home comfort

Climate-controlled air conditioning and heating
Bathrobes and slippers
Window screens

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress

What to enjoy

Individually furnished and decorated

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free newspapers
Free wired internet
Free long-distance and local calls
Desk chair
Electrical adapters/chargers

More

Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Mobile key entry
Restaurant dining guide

Fees & policies

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 45 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and mobile payments. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Mobile payment options include: Apple Pay.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Towpath Motel

Towpath Motel Rochester

Towpath Rochester

Towpath Hotel Rochester

Frequently asked questions

Are pets allowed at Hotel on Monroe, BW Signature Collection?

Yes, dogs are welcome. There's a charge of USD 45 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel on Monroe, BW Signature Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel on Monroe, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Hotel on Monroe, BW Signature Collection and nearby?

Recommended spots to visit include George Eastman Museum (3.1 mi) and Eastman School of Music (3.7 mi), along with Strong (3.7 mi) and Strong Memorial Hospital (3.8 mi).

What's the area around Hotel on Monroe, BW Signature Collection like?

Hotel on Monroe, BW Signature Collection is in Brighton, a short 18-minute walk from Brighton High School.

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Hotel on Monroe, BW Signature Collection Reviews

8.2

Very Good

9.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room

Service staff

Bed

Breakfast

Shower

Bathroom

Air conditioning

Coffee

Lobby

Location

What guests liked

Parking was easy and convenient with plenty of options nearby. (4 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Sep 5, 2025

Great Hotel!

This hotel was a great find. Conveniently located near the expressways. The rooms are very clean and updated, the price was reasonable, the staff was all very friendly & accommodating. Silas, the owner, even created a "courtyard" outside our room with tables since we were staying for 2 weeks. This hotel will be our "go to" when we visit Rochester

Linda, 14-night trip

10/10 Exceptional

Aug 25, 2025

Great Stay!

The location is great, quiet neighborhood, clean room and quite comfortable bed. We had issues with the room key card, but customer service remedied this immediately. The Manzara Cafe right next door has the best Turkish coffee!

Frances, 1-night trip

8/10 Very good

Sep 23, 2025

OK place to stay.

First time we have ever checked in over the phone with a locked box providing us our key. Unique experience. The hotel is worn, but clean. Stain on bedspread.

Gary, 1-night trip

10/10 Exceptional

Jul 22, 2025

Check in was easy. The owner was very friendly and helpful!

Christopher, 3-night trip

10/10 Exceptional

Jul 30, 2025

They use a key dispenser for check in. Haven’t done that before. It was clean and quiet. Thanks

Marla, 1-night trip

10/10 Exceptional

May 11, 2025

Clean , simple layout, comfy accommodations . Fair price for the area .

Candy, 1-night trip

10/10 Exceptional

Jun 17, 2025

Check in and out process is a tad strange but what a cool property! Very nice

Adam, 1-night trip

8/10 Very good

Jul 13, 2025

Convenient and easy self check. No staff. Nice coffee shop next door. Floor was dirty, but beds clean.

Robert, 1-night trip

10/10 Exceptional

Feb 6, 2025

Nice place

Khadijha, 1-night trip

10/10 Exceptional

Mar 18, 2025

Perfect motel for a quick overnight stay

Quick overnight stay while we were in town for a sporting event. We only spent one night and for that the Hotel was perfect. Good location. Nice and clean and a central location in Rochester

Thomas, 1-night trip

10/10 Exceptional

Mar 16, 2025

Great staff. Very clean.

Chase, 1-night trip

10/10 Exceptional

Sep 14, 2024

Nice staff, good parking and lots of restaurants nearby (by car).

Jan, 1-night trip

10/10 Exceptional

Oct 17, 2024

The hotel is nice and clean. All the staff are very friendly.

Monica, 2-night trip

8/10 Very good

Aug 29, 2024

Convenient location extremely clean

Philip, 2-night trip

4/10 Fair

Jun 23, 2025

Check in is via phone app. No front desk. Was remodeled but not new enough. Still looks & smells old. Has desk phone but no dial tone. Could not call for a later check out time. Not worth what I paid for it, compared to other hotels in the area. Not saying which the others are for fear they will sell out when I need to stay there.

ED, 1-night trip

10/10 Exceptional

Jul 1, 2022

Great decor and design.

Emma Iracy, 2-night trip

10/10 Exceptional

Jan 22, 2023

It was in a great quiet neighborhood very clean very unique and nice hotel room would definitely go back and highly recommend anybody to go there

Thomas, 1-night trip

8/10 Very good

May 4, 2025

I like the seamless transition to get my keys. I also like the fact that the room seemed very clean when my wife and I arrived. The matress was of good quality. The bathroom door was a barn door and added some great charater to the room. The problems were the following: the television did not work, the outlet near the right side if the bed did not function properly, you could hear conversations with people in the next room, the ved countinued to creak when you moved as you slept. While i understand, " you get what you pay for," my expectations were not met with this overnight stay.

Dennis, 1-night trip

10/10 Exceptional

Jun 9, 2023

It was renovated and clean.

Arash, 1-night trip

10/10 Exceptional

Jun 26, 2023

Great owner

Jeffrey, 2-night trip

8/10 Very good

Oct 31, 2022

Owner was very helpful when key to our room didn't work. Great bed, nice shower. Good breakfast place a block away. We'd stay there again.

Connie, 1-night trip

8/10 Very good

Nov 7, 2023

Cute hotel

The hotel was clean and comfortable. My only complaint is the sliding bathroom door either came off its track, or got stuck, multiple times.

Sara, 1-night trip

6/10 Good

Sep 28, 2025

This was such an odd stay. There is no person at the office... just a locked door and a number to call to have them unlock a key box for you. Okay, no problem, but it is unsettling to not have someone onsite if problems arise. The hotel itself is called part of the Best Western "Signature Collection," presumably because they have done a lot of upgrades to the flooring, the walls, and the doors. It also had a heated toilet seat. Again, that would all be great but then, in contrast, we had only 1/4 of a roll of toilet paper left on the roll and no other rolls of toilet paper available. Fortunately, there was a box of Kleenex and we were only staying one night so we endured. Also, there were no wash cloths or handtowels... only bath towels and one of them was covered in stains (it clearly had been washed but was still dirty looking from all of the dark spots and rust-looking stains). There were stains on the bed linens as well (photo of my pillowcase is shown). So gross. Even if it has been washed, it needs to be thrown away if the stains don't come out in the wash. No clinet paying $200+ a night should see that when they lay down to sleep. And the pillows were cheap and super uncomfortable. The bed mattress was fine, though, no issues there, but the pillow quality was awful, the linens and towels had stains, the sink was clogged up and would make weird noises in the middle of the night like it was trying to unclog (like gurgling sounds). TV glitchy. We had to laugh or we'd cry.

Deborah, 1-night trip

6/10 Good

May 28, 2025

I really wanted to like this property but the check in process and in room entertainment left too much to be desired. Property is centrally located, near food, stores, and easy access to parking and transportation. My preference is to either talk with a person and get my key or have a mobile key option. I didn’t like having to get the key from a lock box that required a link to get to a code to get to the key. Call me old fashioned. Also, it was so confusing to use the TV in the room. It was some type of streaming device with multiple remote controls. As I type this I realize I might have turned into “get off my lawn” guy.

Christopher, 1-night trip